When the pandemic hit, Zoom became one of the most popular videos conferencing apps out there. Many who didn’t know how to start a Zoom meeting learned how to do it. But not only did good-hearted people take notice of Zoom, but also people with bad intentions.
So, after a while, more and more users started to report that their accounts had been hacked. The good news is that you can do something if you think your account has been compromised.
How to Recover a Compromised Zoom Account
It’s never a pleasant experience when any of your accounts becomes compromised. You worry about what the person who took control is doing with your account. But simply worrying isn’t going to get you your account back. This is what you can do to get your account back.
Zoom will ask you to fill out a Trust and Safety form to get started. You’ll need to do things such as add your name and email address. You should see a section called What can we help you with? Make sure to choose the Report Account Takeover or Hacked Account.
You’ll need to enter the email address associated with the account that’s been compromised. Zoom will also need to know if you can sign in to your account and if any unauthorized changes have been made to your account. They will also need to know your Zoom account number, a summary of what happened, email, and an alternative email account.
It’s not an obligation, but you can also submit transcripts, files, or screenshots related to your problem. In the form, you’ll need to enter an email address to get a verification code Zoom will require you to enter. To finish things up, click on the Submit button.
It’s never a pleasant experience when your account is compromised. Still, it’s essential to know what to do when it happens. As you can see, Zoom has the issue covered and offers you options to recover your account. But you can do things such as enable two-factor authentication to protect your account. Do you think Zoom should provide more options when your account has been compromised?