Import Outlook Contacts Into Windows Live Mail/Hotmail

Many people are switching over to cloud-based services. If you’re moving from Microsoft Outlook over to your Windows Live Mail/Hotmail account, you may want to take your Outlook Contacts with you. We’ll show you how to import your Contacts from Outlook into your Windows Live Mail account.

First you have to export your contacts from Outlook to a CSV file.

1. In Outlook, select File > Import and Export…

2. One the first screen of the wizard, select Export to a file, then click Next.

Outlook Export to a file option

3. Select Comma Separated Values (DOS), then click Next.

Comma Separated Values DOS option

4. Choose Contacts in the list, then click Next.

Contacts Export option

5. Save the file to a location. Click the Browse… button if you want to avoid typing the full path. Click Next.

Type filename for export file

6. Click Finish.

7. The file is exported with a .CSV extension.

Now that we have our export file, we can import the contents of it into Windows Live Mail/Hotmail.

8. Login to your Hotmail account.

9. Select the Contacts option on the left pane.

10. Click the Manage link and select Import.

Hotmail Import option

11. Under the Add people from other services section, select the Outlook option.

Add people from Outlook option

12. Click the Microsoft Outlook (using CSV) selection, then click the Choose File button.

Hotmail Importing contacts screen

13. Select the file you exported from Outlook in steps 1 through 7.

Select CSV file from Hotmail

14. Click the Import contacts button.

Hotmail Import contacts button

After a few seconts the contacts should import to Windows Live Mail/Hotmail successfully.


  1. EZ says

    The process worked perfectly yet there is a snag. When I open WLM to write and send an email NONE of the contacts that were imported will appear. WHY? In Outlook I would just start to type the persons name and their email address would pop right up. >Perplexed<

  2. Joe Bloggs says

    WINDOWS LIVE MAIL doesn’t have anything that says FILE and IMPORT! Grrrr! It seems to be some new crippled component of WINDOWS 7 that is unrelated to the Hotmail you keep talking about. Why do they keep using the same name for two different things? I have the .CSV file but see no way to import it into WINDOWS LIVE MAIL on my new computer. Hours and hours wasted on Microsoft’s foolishness.

  3. Nora says

    Instructions were great. Worked after I found the right buttons ans drop down menus. Now will try to put contacts in my Windows phone! Thanks.

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