If you can’t hear the ringer when there is an incoming call to your Apple iPhone, there are a few things that can cause the issue. Here is a list of things to try.
1. Ring/Silent Switch
You may have overlooked whether or not the ring/silent switch is set to silence the ringer. The ring/silent switch is above the volume switch. If you can see orange on this switch, it’s set to vibrate. Switch it to ring and you should be all good.
2. Turn Up the Volume
Be sure not to overlook that the volume buttons on the side of the iPhone controls the ringer. From the Home screen, press the “Volume Up” button and ensure the volume is set to an appropriate level.
3. Try a Reset
Sometimes you might need to reset the iPhone to get it working correctly again. You can do this by pressing and holding the “Power” and “Volume Down” buttons simultaneously (“Power” and “Home” on older devices) for about 5 seconds. After holding the buttons, the iPhone should shut off. From there, simply power it back on and give the ringer another try.
4. It’s Stuck in Headphones Mode
Another common issue with iPhone users who have ringer issues is that the device is stuck in “Headphones Mode”. This happens when the iPhone seems to detect headphones plugged into the device. Read our post, “iPhone or iPad Stuck with No Sound” for tips on how to fix this issue.
Hopefully at least one set of steps above has helped you fix your ringer sound issue. Please share your experience with this problem in the comments section below.
Natalia says
Thank you sooooo much!!! It was the ring/silent switch!!! I never even knew it was there!!
Marisa says
Thank you ….solution 3 worked for me
jmuhj says
THANK YOU SO MUCH! I haven’t had tones for months and I’ve visited apple community, various sites, etc. VERY frustrated. YOU just solved my problem. It’s my first iPhone so hopefully I may be forgiven. ;)
Filip says
Thanks so much. Solution #1 problem sorted.
Jaya singh says
I have iPhone 5s iOS 10.3.3 ringer sound is not coming. I have cleaned earplug jack, reset my cell. Nothing works. Please help me with this
Carrie says
Thanks so much – suggestion 1 worked!!
Had no idea that button did anything.
GREAT site by the way x
John Kernot says
My iphone 4 sometimes has the ring tone muted. Can be restored using the volume button, but this is a problem if i haven’t noticed. Sometimes appears to happen after i have been in the car and bluetooth has connected to the car speakers. Any suggestions?
Sravan says
My iphone is ringing for network call
But not ringing in whatsapp call?