Windows 10: “A referral was returned from the server” Error Fix

Mitch Bartlett Comments (25)

When attempting to install applications in Microsoft Windows 10, some users may experience an error that says “A referral was returned from the server”. To solve this problem, try these steps.

Fix 1 – Registry Setting

Download and run referralfix.zip and run referralfix.reg to automatically apply these changes to your computer.

  1. Hold the Windows Key and press “R“.
  2. Type “regedit“, then press “Enter” to bring up the Registry Editor.
  3. Navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \Windows \ CurrentVersion \ Policies \ System.
  4. Open “ValidateAdminCodeSignatures” and set “Value data” to “0“
  5. Open “EnableUIADesktopToggle” and set the “Value data” to “0“.

Fix 2 – Group Policy

  1. Hold the Windows Key and press “R“.
  2. Type “gpedit.msc“, then press “Enter” to bring up the Local Group Policy Editor.
  3. Expand “Computer Configuration” > “Windows Settings” > “Security Settings” > “Local Policies” > “Security Options“.
  4. Change the “User Account Control: Only elevate executable that are signed and validated.” policy to “Disabled“.

Author Mitch Bartlett

My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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Comments

  2. yeaa men tnx for your post you solved my problem thath i search for 1 waek and finally you solved that]

  7. All the settings I have are the same as you suggested. However, this is doesn’t give a solution to resolve my problem.
    Thank you anyway for your great job.
    Othman

  9. Fix 1 did not work. Fix 2 my laptop will not let me open the gpedit.msc part in step 1 because it says it has been blocked by my admin for my protection?

  11. It dind’t work for me. I’m still with the message “A referral was returned from the server” in msra.exe and quickassist.exe applications.

  12. settings as described, but quickassist still gives “A referral was returned from the server”. Tried running as admin too.

  15. My registry was already set to zero and windows home does not have a gpedit.msc

    My error is a referral about and AMDDVR.exe

  20. My settings were already set to “0” and disabled. I get the error when I try to install my Logitech mouse driver.

  22. thx thx thxxxxxxxxxxxx , the only site that helped me thank you thank you from all of my heart , i was can’t do anything in my pc , now i can thxxxxxxx,

  24. THANKSS!!! When i first saw the post i was like:Naaaah, i will try but i am sure it will not work , BUT IT WORKED!!!!!!!!!!!!!!!!!!!!!O M G THANKS!!!!!!!!!!

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