If you’ve changed the password for an email account you use on your Amazon Kindle Fire tablet, message sending and retrieval will fail. You’ll have to change the password stored on the device too. Here’s how.
- Open the “Email” app from the Home screen.
- From the list of messages “Menu”
> “Settings“. - Select the account you wish to change under the “Accounts” section.
- You’ll have to change the password under the “Incoming server” and “Outgoing server options.
- Once you have changed the password under each option, tap “Done” and the password will be stored.
Janice Edwards says
March 30, 2019 at 4:16 pmThere is a simple way. Go into your AOL account on your computer (“Account Info”) and click on Account Security. Go to “Allow apps that use less secure sign in” and click so that is on. Go to your Kindle and input your email address and new password. It will work! (At least mine did.) Then go back to your account and click “Allow apps that use less secure sign in” so it DOES NOT allow other less secure third party apps in. Your AOL email will still work on Kindle after this because you have now reactivated your app. If it’s like mine, your AOL app on Kindle is not actually from AOL but from a third party. AOL would prefer that you PAY them to tell you how to fix this, which they will do by installing their own app which will then send you a bazillion ads.
audrey s. neylan says
February 16, 2019 at 1:39 pmisn’t there a simple way to simply change my email address without all the gymnastics. I’m not a tech girl.
Robin Rigby says
December 12, 2018 at 12:58 pmI have changed my ymail password on my phone but now cannot access on the kindle fire. I have changed the incoming settings but after changing the outgoing settings it displays ‘unable to set up account”. Message from email provider:Email address or password incorrect. (535 5.7.1 Authentication failed). Are you able to advise please?
Marilyn says
April 23, 2018 at 3:02 pmI changed my password for gmail on my computer. Now am not able to access gmail on Kindle fire HD. No place that just says “account” but only “change account” which I do not want to do. Any place to edit account or pass word?
Keep getting “unable to open server connection (gmail.)”Help!!!!!!
Marilyn
April 23, 2018
Sylvia Mills says
March 29, 2018 at 7:09 pmThe only account is ‘add new account’ which is not what I want to do. Going into email address won’t let me change password, so what the hell do I do now? I am just going round in circles.
Jeff Trunnell says
December 31, 2017 at 9:09 amEarlier I posted no correct solution. I had gone to settings and selected “authorize acct”. Nothing happened for about 15 minutes, then username popped up and was able to change password. Now it’s taking forever to set up acct.
Pat Anderson says
August 25, 2017 at 11:39 pmI did as instructed as was able to change “incoming” password on my msn. email on my kindle8 fire but unable to find “outgoing”. Where is that located? Thanks
bonnie jean woods says
January 30, 2017 at 3:08 pmcannot reset the password for my gmail account on my kindle fire. Have tried the recommended fixes noted in this webpage but it does not work. Please help.
Linda Klipfel says
December 18, 2016 at 9:33 amUnable to change my Yahoo password on Kindle Fire. I’ve been advised I’ve been hacked???? What to do? Yahoo should have been more secure!
Richard Tunnell says
October 17, 2016 at 1:57 pmCannot open emails as it states incorrect password. How can I change the password and find out what old password is
Ahmet Hajiahmetoglu says
September 1, 2016 at 9:51 pmrequested password reset for amazon account on fire tablet ..kindle.com
for my amazon account I use hotmail and cN log in
requested help from Chat but they still gave me reset to hotmail and not kindle.
I do not want to delete my account and start all over again…
27/08 made aPhilips 65″ TV order ,the next day it was cancelled by Amazon without an explanation..the phone calls by Customer Services has not resolved the issue..
Janelle says
August 13, 2016 at 1:22 pmi can’t get my fire to change password either… should i delete email and re app it? thanks..
Charlene Connors says
July 21, 2016 at 1:17 pmCannot reset password on my kindle fire using outlook.
Cathy Wisilosky says
March 22, 2016 at 12:32 pmI tried what you said about changing my password in both places does not work. I have the first generation Kindle. I had misplaced for about two years (moving) and started deleting my old emails to and totally lost the my mail. Should i delete my old email information and try again?
June Entrekin says
February 18, 2016 at 9:15 amMy email has been hacked and I have not been successful in resetting my password.