When you try to log into your Microsoft Teams account, error code 135011 may sometimes pop up on the screen. This error indicates your IT admin has probably deleted or disabled your device in the Azure Active Directory. But error 135011 can also be triggered by an unexpected app or server glitch. The good news is that it affects only the desktop app. You should be able to log into your account via the Teams web app without any problems.
Fix MS Teams Error 135011: Your Organization Has Disabled Your Device
Check Your Connection
Try resetting your network connection. Unplug your router, wait for 30 seconds, and plug the device back in. Meanwhile, restart your computer. If you’re using a wireless connection, switch to a cable connection. Try using a different network, such as a mobile hotspot, and check if you notice any improvements.
Remove All Office Credentials
Try removing all the credentials related to Office.
- Go to Control Panel.
- Navigate to User Accounts.
- Select the Credential Manager.
- Click on Windows Credentials.
- Remove all the credentials related to Microsoft Office.
- Restart Teams and check if you can log into your account.
If the error persists, unlink your work or school account.
- Go to Settings.
- Click on Accounts.
- Go to Access work or school.
- Unlink your account.
- Restart your computer.
- Go back to Access work or school and re-add your account.
Contact Your Admin
If the issue persists, maybe your admin has indeed disabled your device. Contact your IT admin for further help.
If you’re an admin, go to the Azure AD admin center, select the Azure Active directory, and click on Devices. Check the list of disabled devices. Select the problematic device, and then click on Enable. If the device was deleted, you need to register it again.
Conclusion
To fix Microsoft Teams error code 135011, unplug your router, switch to a cable connection, or connect to a mobile hotspot. Additionally, launch the Credential Manager, and remove all Office credentials. If the issue persists, contact your admin and ask them to re-enable your device.
Did you manage to get rid of error 135011? Hit the comments below and let us know which solution worked for you.
sujan says
To fix this, contact your system administrator and provide the error code 135011. is massage show
i am tell what happened i do block my device i don’t konw this time i have azure account now how to find my admin
Kathy Whitehead says
Absolutely no help at all. I am the IT administrator and i was logging in to a multi user device using my login. I got error 135011. Other users can log in to Teams and Office Apps on this device and I can log in to teams and office apps on other devices. I cannot find the problem but it is super frustrating There are no disabled devices in Azure and my user account in Azure is fine as well,