• Skip to main content
  • Skip to primary sidebar

Technipages

Tutorials and fixes for smartphone, gadget, and computer problems

  • Topics
    • Android
    • Browsers
    • Gaming
    • Hardware
    • Internet
    • iPhone
    • Linux
    • macOS
    • Office
    • Reviews
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Facebook: An Error Occurred While Sending the Message

Facebook: An Error Occurred While Sending the Message

June 12, 2021 by Madalina Dinita 4 Comments

Facebook Messenger is used by billions of users worldwide. You can use the app on PC and Mobile to stay connected with your Facebook friends. But Messenger may sometimes fail to send your messages. When this issue occurs, a triangle with an exclamation mark pops on the screen, or an error alerts you about the problem. If you’re experiencing similar problems, pursue the troubleshooting solutions below.

Why Are My Facebook Messages Not Sending?

Check if This Is a Known Issue

Check if Facebook’s servers are down. One way to do that is to check if other users complained about similar problems. If this is the case, wait until Facebook fixes the problem and try again later.

Check if You Violated Facebook’s Rules

The social media platform has a series of strict rules that you need to follow when using Messenger. We’ll list some of the most important rules below. If you break them, Facebook will automatically block Messenger on your account.

  • Don’t message more than 150 people at once. If you message too many people over a short period of time, Facebook will temporarily block Messenger on your account. While the block is active, you can still leave comments on posts, and post on your personal profile page. However, you may not be able to send friend requests.
  • Don’t tag too many people. If you tag a large number of people, especially users you rarely interact with, Facebook may become suspicious.
  • Don’t repost the same message multiple times. If you repost the exact same message in different Facebook groups over a short period of time, the system may block the messaging feature on your account.

Facebook Messenger Not Working on PC

Check if other websites are working, and restart your router. Then check if your browser is to blame. Start by clearing your cache and cookies. Then, disable your extensions, refresh the Facebook tab and check if you can send messages now.

If the problem persists, update your browser and try again. If nothing’s working, uninstall and reinstall your browser or switch to a different web browser. Facebook and its built-in instant messaging app work best on Chrome, Edge, Firefox, and Safari.

Fix the Facebook Messenger Mobile App

If this problem is affecting the Mobile app, use the steps below to fix it.

  • Enable Airplane mode. Then wait for a few seconds, go back online, and check if the issue is gone. If you’re experiencing cellular data issues, switch to a different network.
  • Clear the cache. If the app cache is the culprit, clearing it should fix the problem. Go to Settings, select Apps, tap Messenger and go to Storage. Then tap the Clear cache button. Do the same for Facebook.facebook-messenger-app-clear-cache
  • Update Messenger. Launch the Google Play Store app, and search for Messenger. Hit the Update button to install the latest Messenger version on your device.
  • Reinstall the app. If the issue persists, uninstall Messenger and restart your device. Then reinstall the app and check if the issue is gone.

Conclusion

If you can’t contact other Messenger users, make sure you didn’t break Facebook’s community rules. Then, check your network connection. If you’re on PC, clear your browser cache, disable your extensions and update your web browser. If you’re using the Mobile app, clear the cache, update the app, and reinstall Messenger. Did this guide help you fix the problem? Let us know in the comments below.

You Might Also Like

  • How to Fix “an Error Occurred While Sending Mail” on Thunderbird
    How to Fix “an Error Occurred While Sending Mail” on…
  • Outlook: Error "An OLE registration error occurred. The program is not correctly installed..."
    Outlook: Error "An OLE registration error occurred. The…
  • Fix: An Error Occurred While Scanning on HP Devices
    Fix: An Error Occurred While Scanning on HP Devices
  • Bitwarden: An Unexpected Error Has Occurred
    Bitwarden: An Unexpected Error Has Occurred
  • Fix: An Error Occurred While Releasing Interface
    Fix: An Error Occurred While Releasing Interface
  • Chromebook: An Unexpected Error Has Occurred
    Chromebook: An Unexpected Error Has Occurred

Filed Under: Internet

Reader Interactions

Comments

  1. Iman says

    August 19, 2022 at 10:25 am

    hi
    i have problem to login to fb
    i login with user and pass and fb want to send ver code via email. this is the only way to verify account. but when i confirm my email and press next fb says: An error occurred while sending the message. how can i get ver code? may i ask you to send ver code to my email?

  2. Ayanfeoluwa Olokode says

    July 7, 2022 at 7:29 pm

    Please I keep getting the below message whenever I tried to send a code to my email

    An error occurred while sending the message

  3. suri says

    June 20, 2022 at 2:19 am

    hi
    i have problem to login to fb
    i login with user and pass and fb want to send ver code via email. this is the only way to verify account. but when i confirm my email and press next fb says: An error occurred while sending the message. how can i get ver code? may i ask you to send ver code to my email?

  4. Shreeyanshi balabantaraye says

    May 16, 2022 at 1:50 am

    an orrer occurred while sending the message email from facebook

Did this help? Let us know!

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • Google One: How to Remove People or Objects in the Background
  • How to Know What App Have Access To Your Camera and Mic in Windows 11
  • How to Enable and Use Windows 11 Night Light
  • How to Create and Manage Tasks in Microsoft To-Do
  • How to Fix Explorer.exe: Class Not Registered Error in Windows 11
  • How to Fix Explorer.exe Doesn’t Load at Startup Issue
  • How to Enable/Disable Efficiency Mode in Windows 11
  • How to Create and Edit a Playlist on YouTube Music

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

You May Also Like

  • Server Message Block (SMB) Protocol

© Copyright 2023 Guiding Tech Media · All Rights Reserved · Privacy