If you’re experiencing a problem where your Amazon Fire tablet won’t turn on, I’ve got some troubleshooting ideas that you can try at home before contacting Amazon Support for more help.
Amazon Fire HD tablets or Kindle Fire tablets are great entry-level tablets for anyone. If you’re a casual tablet computer users who love to read eBooks on a lightweight tablet, then you must love Amazon Fire tablets. Also, you can binge-watch almost anything on your Amazon Fire HD tablet since it comes with a dedicated web browser, OTT content streaming apps, and the necessary hardware specifications. Moreover, Amazon Fire tablets are durable and sturdy compared to any other tablet computers and hence a nice fit for your kids.
Everything is good so far! But when you discover that the Amazon Fire HD tablet is turned off and it won’t power on, everything comes to a standstill. You wonder, how to access your eBooks, notes, and other important data from the Amazon Fire applications. Before you ring up Amazon, there are actually some simple troubleshooting you can try. In most cases, these troubleshooting tips will fix the issue and you can save yourself from wasting hours of customer service calls with Amazon. Let’s get started!
Amazon Fire Tablet Won’t Turn On: Reasons
Here are the common causes behind the “Amazon Fire tablet not turning on” issue:
- The power on / off button of your Amazon Fire tablet could be stuck. Though you’re pressing it, the exterior button may not be transforming your push to the internal power button.
- The device screen is malfunctioning.
- Amazon Fire tablet battery depleted completely. It doesn’t have the minimum battery power to start up the device.
- The Amazon Fire HD tablet battery is dead and it needs replacing.
- A third-party app might have corrupted the Amazon Fire OS of the Amazon Fire tablet.
- Internal hardware damage that you can’t fix on your own.
- Amazon Fire firmware issue that needs expert assistance from Amazon.
You can resolve most of the temporary faults of a Amazon Fire tablet by trying the troubleshooting ideas mentioned in this article. If the fault is in hardware, firmware, battery, or device screen, you must contact Amazon Support.
Best Fixes for Amazon Fire Tablet Won’t Turn On
Try the troubleshooting steps in the order they appear. I’ve outlined these fixes in such a way that the methods that require less effort are at the top and those that require the most effort are at the bottom. Hence, for minor issues, you’ll invest less time in troubleshooting.
The following troubleshooting ideas are valid for Amazon Fire tablet 5th generation through 12th generation Amazon Fire tablet devices such as the HD7, HD8, and HD10, etc., models.
1. Check the Power On / Off Button
Look closely at the power on / off button and see if you can find any debris or lint within the button. If you notice any obstacle inside the button, hold the tablet upside down and tap it on your palm or on any other soft surface to discard debris and lint. Alternatively, use a vacuum cleaner to remove debris using air suction.
If you see that the power on / off button press is smooth and there are no obstacles and the Amazon Fire still won’t turn on, try the next troubleshooting suggestions.
Also read: How to Turn Kindle Fire On or Off
2. Check If It’s a Case of 100% Battery Depletion
If the Amazon Fire battery is depleted completely, you’ll know if you closely observe the charging port when trying to turn on your tablet. When pressing the power on / off button, you should see a red light blinking twice near the charging port or anywhere else where the charging indicator is present.
Some Amazon Fire tablets may not have any charging indicator at all. So, you can’t determine if the battery is dead or not. Simply, move on to the next troubleshooting method.
3. Charge Using an AC Adapter
You might regularly use the USB port of your PC or Mac to charge the Amazon Fire tablet. However, if the device shows symptoms of the Fire HD Not Turning On error, you can’t rely on a USB power source. You must connect the device to a power adapter which is connected to an AC wall outlet.
Get the supplied power adapter from the Amazon Fire tablet box and connect it to a mains socket. Now, connect the other end of the cable to the tablet computer. Let it charge for 20 to 30 minutes. Now, proceed to the next troubleshooting to learn how to attempt a power-on for the Amazon Fire HD tablet.
You may also want to use an alternative AC power adapter, which may be from a friend or neighbor who has the same tablet. As you know that the secondary adapter works, you can rule out that the battery of the device died due to a faulty power adapter that stopped charging your Amazon Fire tablet. You can also use any standard mobile charging adapter as long as the other end of the adapter cable meets the USB port requirement for Amazon Fire.
4. Hold the Power Button to Turn it On
Ensure that you are holding down the Power button for at least five seconds to power it on normally. Just a soft press won’t work. If the device powers up after a few seconds, undoubtedly your Amazon Fire tablet ran out of battery power the last time. Don’t let the battery just die like this frequently.
The Li-ion battery inside the tablet may fail to charge if it runs out of 100% energy regularly. Now that the tablet has turned on itself, charge the device until the battery indicator on the screen shows 100% battery energy. In the meantime, try not to use the device.
5. Force Restart the Amazon Fire Tablet
There are some malicious apps out on the web that infects your Amazon Fire HD tablet when you randomly side-load Android apps from third-party sources. These apps fake a device shut down or sleep by forcing the Amazon Fire OS to show a black screen indefinitely. While the device screen is just black due to malware apps or internal issues, you think that it’s off and won’t turn on.
In such situations, you can force a reboot of the Amazon Fire OS to stop the malware or internal software bug. Here’s how it’s done:
- Long press the power on / off button on the Amazon Fire for at least 40 seconds.
- Amazon Fire tablets with a charging indicator will light up the charging port LED after 40 seconds.
- Other Amazon HD tablet models that don’t come with a charging indicator, won’t show any visual indications at this point.
- You should see the Amazon logo. It means you’ve successfully force restarted the tablet and it’s now working.
6. Enter Amazon Fire Recovery Mode
The Fir OS recovery mode lets you fix various minor to mid-level problems that don’t involve complete failure of the device hardware and firmware. Thus, you can access the recovery mode on your Amazon Fire HD tablet to fix the Amazon Fire not turning on issue. Here’s how it’s done:
- Ensure you charged the device at least for 30 minutes before performing these steps.
- Long press the Volume down and power on / off button for 40 seconds or more until you see the Android Recovery screen.
- It should be a dark screen with blue and orange text.
- The blue part of the recovery mode is nothing but the details of the installed Amazon Fire OS version and instructions to navigate around the recovery mode.
- The orange texts are actual commands that you can execute on Amazon Fire OS recovery mode.
- Use the Volume up and down keys to go up and down on the command list.
- Perform the following:
- Select the Wipe cache partition command and press the power on / off button to execute the command.
- Now, on the recovery mode, select the Reboot to bootloader option and tap the power button again.
- Finally, you can either execute the Power down or Reboot system now command.
- If you power down Amazon Fire OS, the device will shut down again. Wait for 30 seconds and then press the power on / off button firmly to turn on the tablet.
- Contrarily, if you had chosen the Reboot system now option, the tablet will restart and go to the Home Screen.
7. Restore the Device and Update to the Latest Software
Considering that you’re Amazon Fire HD is turned off. Now, follow these steps to turn on the device and immediately apply software updates so that the tablet runs a stable Fire OS:
- Press and hold the Volume up button and then press the power on / off button for 40 seconds or so to turn the tablet on.
- Let go of the power on / off button when the device boots up.
- But, continue to hold the Volume up button until you see a message that says “Installing the latest software“.
- Wait for the latest software installation to complete, and hopefully, you can enjoy using the device again.
8. Uninstall Recently Installed Third-Party Apps
If you were able to log in to the Amazon Fire tablet by fixing the Amazon Fire not turning on error, you must take the following steps to avoid the further occurrence of the same issue:
- Open the apps drawer of the device and find out the apps that you installed recently from unknown sources.
- Now, go to the Games & Apps tab and there choose the Library option.
- Simply locate the app you want to delete and tap the ellipses icon.
- On the overflow menu, tap Manage All Applications.
- Now, find the app you want to get rid of, select it, and tap Delete from Device.
Also read: Kindle Fire: How to Install APK Files
9. Factory Reset Amazon Fire Tablet
Sometimes, after trying all the steps mentioned above in the Recovery Mode section, you may find that the device starts to turn on and turns off automatically. Or, the tablet turns on normally but the next time you shut it down, the issue re-surfaces. Thus, you can factory reset the device to fix the “Amazon Fire tablet won’t turn on” issue for good. Only do this if you’ve backed up the device already or there’s nothing important on the tablet. Here’s how it’s done:
- When the device is off, press the Volume down and power buttons simultaneously until you enter the Android Recovery mode.
- Use the Volume up or down keys to select the Wipe data/factory reset command.
- Press the power button to execute the command.
- The Android Recovery firmware will wipe the device data and settings.
- Once it’s done, select the Reboot system now command to go to the device’s Home Screen.
So these are some of the fixes you can try yourself to resolve the device powering issues on Amazon Fore tablets. If the above methods helped you, do leave a comment below about your experience. Also, if you know any better way to fix this, don’t hesitate to comment.