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Android: Error “Can’t establish a reliable data connection to the server” When Adding Account

Android: Error “Can’t establish a reliable data connection to the server” When Adding Account

By Mitch Bartlett 28 Comments

Some users of the Android OS are experiencing problems when they try to add accounts to their phones. They get an error:

Can’t establish a reliable data connection to the server.  This could be a temporary problem or your SIM card may not be provisioned for data services. If it continues, call Customer Care.

Here are some things you can try to get things working right.

Fix 1 – Try Another Data Connection

Attempt to connect to a different network and see if that clears up the problem. For example, if you are connected to a Wi-Fi network, try connecting to the mobile network instead and vice verse. Some users have reported fixing this problem by simply resetting their wireless router.

Fix 2 – Check Date & Time

The date and time must be accurate for things to work. Wait for your wireless carrier to update the time automatically, or set it manually under “Settings” > “Date & time“.

Fix 3 – Reset Google Apps

Sometimes, simply clearing Google Apps resets things just right.

  1. Go to “Settings” > “Apps” > “Google Apps” > “Storage“, then tap the “Clear data” button.

Fix 4 – Modify Host File (Root Access Only)

This fix is for Android users with root access only.

  1. Download and install Root Explorer.
  2. From Root Explorer, select “mount r/w as r/o” on the top screen.
  3. Open the “etc” file.
  4. Open the “host” file.
  5. Change 2nd IP address by adding # in front of it.

Fix 5 – Use YouTube as a Workaround

This fix works on older phones.

  1. Open the YouTube app.
  2. Press “Menu“.
  3. Tap “My account“.
  4. Tap “Add account“.
  5. Take the account information that you are having problems with and add it to YouTube.
  6. Press “Home” to return to the main screen.
  7. Press “Menu” and go to “Settings“.
  8. Tap “Accounts & Sync“.
  9. Select the new account and set the sync settings as desired.

Now everything should work as intended.

Filed Under: Android Tagged With: Nougat

Reader Interactions

Comments

  1. SM says

    November 30, 2018 at 3:26 pm

    Thanks so so much. Step 4 worked well now I can access my account settings from my phone and also access play store.

  2. Jax says

    November 13, 2018 at 10:39 am

    Fix 4 is like a magic its very working process to fix the Google account

  3. Trisan says

    September 30, 2018 at 3:14 am

    Thanks, the time and date option worked for me.

  4. siddhant says

    August 19, 2018 at 8:17 am

    It doesn’t work where to put # send me video or link my mobile is colors x80 and it is rooted.

  5. Benjamin says

    May 18, 2018 at 5:39 pm

    Thank you so much. Fix 4 worked perfectly for me.

  6. Gagan says

    May 11, 2018 at 5:13 am

    may i know what happend to android after adding #sign before ip address it really worked like magic
    pls reply

  7. Vivin says

    March 19, 2018 at 1:51 am

    Oh… Osm

    .it worked.. I did the 4 th method…. Very very thank you

  8. Shandy says

    February 24, 2018 at 2:21 pm

    Just got back an old Samsung phone and tried adding an existing Gmail account to it and kept getting this error.
    Did the Factory reset, wiped Cache partition, rebooted, tried Airplane mode, tried with and without SIM, Background data off and on, tried Youtube app which simply carried me right back to adding a Google account… internet was working fine over Wifi but Google Maps app insisted that it needed a data connection…
    Decided to check IP address and shockingly it had an IP of an existing device!
    Went in Advanced settings of the Wifi and assigned a static IP…BAM! Google account added!!!!

    Hope this helps someone else!

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