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PS3: Error “You cannot play this game at the current video output setting (80028F10)”

Mitch BartlettDecember 7, 2018 Comments (12)
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When you attempt to start certain games on your Sony PS3, you may get an error message that says:

You cannot play this game at the current video output setting (80028F10)

Try these steps to fix the problem.

Fix 1 – Switch to 720p

  1. Select the “Settings” option.
  2. Choose “Display Settings“.
  3. Select “Video Display Output“.
  4. Select “HDMI“
  5. Setting method select “Custom“, then select “720p“.

Fix 2 – Switch to Different Display Output

If you are not using an HDMI cable, you will need to switch the PS3 to reflect the connection type you are really using.

 

  1. Select the “Settings” option.
  2. Choose “Display Settings“.
  3. Select “Video Display Output“.
  4. Select “Composite“ or “S-Video“, whichever type of connection you use.
  5. Choose “16:9 Resolution“.

If you’re using an older TV, you may notice that the top and bottom of the picture will be chopped off when using this resolution. Things may be a bit more difficult to see. Unfortunately, there is no workaround for that problem, but you should at least be able to play the game now.

Categories: Gaming

Author Mitch Bartlett

My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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Comments

  1. Pharaoh Mahuzi says:
    October 9, 2021 at 11:02 am

    it works on my ps3 fine, Im trying to remote play and I get the error on my ps Vita ……

  2. Will says:
    March 9, 2021 at 12:16 am

    I have a 4k tv and it won’t work

  3. falgun says:
    September 14, 2020 at 3:11 am

    thanks a lot

  4. Jose says:
    February 7, 2020 at 2:40 pm

    It still doesnt work for me! I updated my ps3 and it still doesnt work! Please help!!

  5. Vignesh says:
    January 16, 2020 at 6:03 am

    I go to the HDMI first option, it won’t show the custom setting it only ask for 30 sec to reset…… second option not working…..I don’t know what to do…..pls some one help?????

  6. Sarah J Thynne says:
    November 17, 2019 at 2:59 pm

    First one worked . Plex on ps3. Set to 720 now it working

  7. Lucas Parish says:
    August 18, 2019 at 8:58 pm

    It works perfectly well!
    You made my family happy tonight!
    Thank you very much!

  8. Maddy says:
    January 13, 2019 at 12:43 pm

    Thank you very much

  9. Gate says:
    November 14, 2018 at 11:34 am

    Same. Older tv… Old-school av cord.. same issue. That could be the issue. Is there a fix or workaround?

  10. Cruz says:
    November 12, 2018 at 9:46 pm

    It does not work and I have a older tv

  11. eatrice says:
    October 29, 2018 at 2:05 pm

    I NEVER would’ve figured it out. THANKS!!!!

  12. Superman says:
    July 24, 2018 at 11:53 am

    it works God bless you guys alot….

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My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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