iTunes Store Icon is Missing From iPhone or iPad

So, you can’t buy music on your Apple iPhone or iPad because the iTunes Store icon is missing? Here are some things you can check to see what happened to it.

1. Check Folders and Other Screens

Flick your finger left or right to switch between Home screens and see if you accidentally moved it to another screen. Also be sure to check to see if it was placed in a folder on one of the screens

2. Search

from the Home screen, swipe all the way over to the left to reveal the search box.
In the “Search” box type “iTunes“. The icon should be revealed.

3. Restrictions

Sometimes the iTunes app gets disabled accidentally in the Restrictions section. Check under “Settings” > “General” > “Restrictions“. Make sure” iTunes Store” is set to “On“.

Note: If you don’t know the password to access Restrictions, ask anybody who has handled the device. It commonly gets set by other family members and children.

4. Restore Home Screen to Default

Are you done searching and will do anything to get your iTunes icon back? Try to reset the Home screen under “Settings” > “General” > “Reset Home Screen Layout“.

5. Scorched Earth

If none of the above works.you may want to try a Restore. To do so, perform these steps:

Connect your iPhone/iPad to your computer and launch iTunes.
Select your device.
Select “Summary“ > “Restore“.

Hopefully after trying these steps, your icon is back.

Comments

Amanda says

January 7, 2018 at 8:39 am

Perfect! Thanks!
Melinda says

October 13, 2017 at 7:19 pm

Thanks so much! This help tip did the trick!
May Tang says

October 3, 2017 at 4:00 am

I can’t find my App Store icon either on my iPhone 6 after updating to iOS 11. Message came out was it’s now restricted and requested for a 4-digit numerical passcode. Sighhh…. please help
Lisa says

March 21, 2017 at 11:28 pm

Thank youI have been looking for this all night
cynthia says

February 21, 2017 at 10:59 pm

#5 Where do I find the summary?
June Kabelka says

January 29, 2017 at 5:19 am

I can’t find my App Store icon. When I go into settings -general-reset it asks me for a four didig numerical passcode
Jan B. says

October 28, 2016 at 9:03 pm

Thanks, #4 did the trick!
WH says

September 23, 2016 at 9:53 pm

Thank you! #3 fixed it.
Eric says

July 22, 2016 at 9:01 pm

Me too Leah. Short of a full restore I guess it’s f***ed.
Avin says

July 14, 2016 at 2:23 am

Number 3 worked for me! Thanks.
Leah Renfro says

June 30, 2016 at 4:31 pm

I’ve lost my iTunes app