Zoom features a convenient option that allows the host to share the hosting privileges with another user. In other words, you can designate a co-host to help you handle various tasks during the meeting. For example, co-hosts can manage the participants, mute them when necessary, record the meeting, etc. The good news is that you can have as many co-hosts as you need; there’s no limitation in that regard.
Unfortunately, sometimes Zoom won’t let you share the hosting privileges with another user. The co-hosting option won’t show up, or the hosting rights fail to transfer to your co-host. Let’s see how you can troubleshoot this problem.
Fix: I Can’t Enable Co-Host in Zoom
⇒ Important Note: Co-hosting is available only on Zoom Pro, Business, Education, and API Partner plans. So, keep in mind that the co-host feature is not available on the Free version of Zoom. You need to upgrade your plan if you want to use it.
Check Your Account Settings
Make sure the option to add a co-host has been enabled in your account settings.
- Log in to the Zoom web portal and go to Settings.
- Then select the Meeting tab and scroll down to In Meeting (Basic).
- Locate the Co-host setting. Toggle it on if it’s disabled.
By the way, if the Co-host option is greyed out, this indicates your Zoom admin locked it at either the group or account level. You may want to contact your admin for further details about the current settings.
Use Zoom on the Web
As always, if your Zoom options fail to work as intended on the desktop app, go to zoom.us and check if you can add your co-host there. Oftentimes, if the desktop app is affected by various glitches and hiccups, you should not experience them on the web version of Zoom.
Update Your App
Is there a newer Zoom version available? If there is, install it on your device and try to add your co-host again. Zoom usually downloads the latest updates on its own, but sometimes it needs a little push. So, click on your profile picture and hit the Check for updates option.
Then restart the app and try to share the hosting privileges with your colleague(s) again.
If you can’t share the hosting privileges with another Zoom user, make sure this option is enabled for your account. Then update the app or try to use the co-host option on the Zoom web app. Did you identify other culprits for this problem? Use the comments below and list the troubleshooting methods you used to fix the issue.
no because there are only questions with no answers.
I also am having issues with this. I have a team of folks that take turns helping with the webinars. They are all in the same company with the same level of permissions.
I am able to add some of the people co hosts. But there are two that it says don’t have permission and two that it cannot find,
Has anyone found a solution for this?
The unfortunate answer to all this is, I read that the co-host and alternative host must be a user in the host’s organization.. so that means they must be listed as a member of the org with their own zoom login associated to the organization.. :(
Michelle Wilson says
Same. It says they can’t be found.
Leigh Ann Gale says
I have enabled co-host but every time I try to add their email address, it keeps saying the email address is ‘not found’. what is the solution please?
Hi anyone solve these issues as client are asking the same question as above. Thanks in advance!
liz C says
No, my co host is enabled but i cannot have a co host in a meeting. why?
Co-host is enabled in my setting and it’s not greyed out, yet I couldn’t give a co-host right, I can only transfer host right. I have read different articles online for help, all to no avail; could someone please kindly help?
I cannot enable cohost. I have tried looking at other post.
stuart ness says
No help! Co hosting is enabled for my account, but am not able to add co host, why?