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How to Fix Zoom Not Allowing Co-Host

How to Fix Zoom Not Allowing Co-Host

March 19, 2021 by Madalina Dinita 10 Comments

Zoom features a convenient option that allows the host to share the hosting privileges with another user. In other words, you can designate a co-host to help you handle various tasks during the meeting. For example, co-hosts can manage the participants, mute them when necessary, record the meeting, etc. The good news is that you can have as many co-hosts as you need; there’s no limitation in that regard.

Unfortunately, sometimes Zoom won’t let you share the hosting privileges with another user. The co-hosting option won’t show up, or the hosting rights fail to transfer to your co-host. Let’s see how you can troubleshoot this problem.

Fix: I Can’t Enable Co-Host in Zoom

⇒ Important Note: Co-hosting is available only on Zoom Pro, Business, Education, and API Partner plans. So, keep in mind that the co-host feature is not available on the Free version of Zoom. You need to upgrade your plan if you want to use it.

Check Your Account Settings

Make sure the option to add a co-host has been enabled in your account settings.

  1. Log in to the Zoom web portal and go to Settings.
  2. Then select the Meeting tab and scroll down to In Meeting (Basic).
  3. Locate the Co-host setting. Toggle it on if it’s disabled.

enable co-host zoom in meeting settings

By the way, if the Co-host option is greyed out, this indicates your Zoom admin locked it at either the group or account level. You may want to contact your admin for further details about the current settings.

Use Zoom on the Web

As always, if your Zoom options fail to work as intended on the desktop app, go to zoom.us and check if you can add your co-host there. Oftentimes, if the desktop app is affected by various glitches and hiccups, you should not experience them on the web version of Zoom.

Update Your App

Is there a newer Zoom version available? If there is, install it on your device and try to add your co-host again. Zoom usually downloads the latest updates on its own, but sometimes it needs a little push. So, click on your profile picture and hit the Check for updates option.

check for updates zoom settings

Then restart the app and try to share the hosting privileges with your colleague(s) again.

Conclusion

If you can’t share the hosting privileges with another Zoom user, make sure this option is enabled for your account. Then update the app or try to use the co-host option on the Zoom web app. Did you identify other culprits for this problem? Use the comments below and list the troubleshooting methods you used to fix the issue.

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Filed Under: Software Tagged With: Zoom

Reader Interactions

Comments

  1. Suzanne says

    June 6, 2022 at 8:24 am

    no because there are only questions with no answers.

  2. Sandi says

    May 23, 2022 at 10:47 am

    I also am having issues with this. I have a team of folks that take turns helping with the webinars. They are all in the same company with the same level of permissions.
    I am able to add some of the people co hosts. But there are two that it says don’t have permission and two that it cannot find,
    Has anyone found a solution for this?

  3. wanderer says

    April 21, 2022 at 12:57 pm

    The unfortunate answer to all this is, I read that the co-host and alternative host must be a user in the host’s organization.. so that means they must be listed as a member of the org with their own zoom login associated to the organization.. :(

  4. Michelle Wilson says

    April 5, 2022 at 2:11 pm

    Same. It says they can’t be found.

  5. Leigh Ann Gale says

    February 22, 2022 at 1:22 pm

    I have enabled co-host but every time I try to add their email address, it keeps saying the email address is ‘not found’. what is the solution please?

  6. Hidayat says

    November 26, 2021 at 2:16 am

    Hi anyone solve these issues as client are asking the same question as above. Thanks in advance!

  7. liz C says

    October 29, 2021 at 3:53 pm

    No, my co host is enabled but i cannot have a co host in a meeting. why?

  8. Abraham says

    August 24, 2021 at 12:11 pm

    Co-host is enabled in my setting and it’s not greyed out, yet I couldn’t give a co-host right, I can only transfer host right. I have read different articles online for help, all to no avail; could someone please kindly help?

  9. Debi says

    August 14, 2021 at 6:09 pm

    I cannot enable cohost. I have tried looking at other post.

  10. stuart ness says

    June 20, 2021 at 3:51 pm

    No help! Co hosting is enabled for my account, but am not able to add co host, why?

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