Zoom users may sometimes get an error message that says, “The Host has another meeting in progress.” The only problem is that the host is not actually engaged in another meeting. Let’s see why this error message occurs in the first place and how to get rid of it.
Zoom Says the Host Is in Another Meeting
What Causes This Error?
If you’re using the same title for multiple meetings, Zoom may get confused. It’s as if you were in an endless meeting. That’s why you should always use a new title for your meetings.
Additionally, don’t forget to end your meetings properly. If you simply leave the meeting instead of ending it, Zoom may detect you’re still active.
Furthermore, when you launch your meetings, sign in to your account and hit the Start button. Clicking on the meeting invite link may sometimes confuse Zoom. Oftentimes, this error occurs if you set up recurring meetings on your profile.
Solutions to Fix This Error
End Active Meetings and Restart Your Computer
If the other meeting attendees are informed you’re in another meeting, exit Zoom and restart your computer. This will establish a new connection between your device and Zoom’s servers.
If you did not properly end your previous meeting, log in to your Zoom account on a browser. Locate the meeting that’s still going and use the End Meeting option to end it.
Disable Recurring Meetings
Keep in mind that recurring meetings can start without the host. So, if you set up recurring meetings and the attendees already joined the session, Zoom may mistakenly think you did too. If someone else is using that recurring meeting and you forgot about it, don’t be surprised if Zoom says there’s another meeting in progress.
By the way, if you’re an admin, go to the dashboard and check what meetings are active.
Use Your Personal Meeting ID
Ensure you check the “Use my personal meeting ID” option. So, instead of hitting the New meeting option, use the drop-down arrow and check your personal meeting ID. You’re basically telling Zoom that you intend to use your personal meeting ID in the meeting.
If Zoom mistakenly thinks you’re in another meeting, ensure you’re not using the same title for all your meetings. Then log in to your account on a browser and use the End meeting option for any meetings that are still active.
Did you manage to fix this Zoom error? Use the comments below and let us know if the solutions listed in this guide worked for you.
i’m sorry this is my first time on here thank you
Heather Newell says
I am an attendee of a weekly Zoom class. All of a sudden, starting last week, I am receiving this “The host has another meeting in progress” message when I try to join the meeting. I have contacted the host, and have confirmed that he is not in another meeting.
However….I only get this error when trying to join the meeting from my Chromebook. I am able to join the meeting/class with no issues from my Android Phone. I have seen in my research that Zoom stopped supporting the initial program for Chrome, but released PWA, which is what I am using.
David Hutchins, former practising solicitor says
I think this could be a Zoom scam….a deliberate obstacle created by Zoom. With so many users having the same problem, this is unlikely to be a coincidence. I have used Zoom for smallish group meetings for a year with no problem. Not doing anything now I haven’t done all year.
I always close down meeting fully (not just “end” it). Screen says no meetings outstanding or words to that effect. I give no name or description to meetings. Never have more than just the next one fixed.
Whilst guest gets the false message I often find I got email from Zoom saying that the named guest has joined the meeting.
I’m still paying €16 per month for my facility.
Zoom must be aware of this and could fix it! This is a disgrace and shows Zoom in very bad light!
I couldn’t find where to check the box that says: use my personal meeting ID! I finally found it. Go to:
HOME > NEW MEETING and click on the small down arrow next to it. There it is!
I have this happen to me every week. I run a weekly chat, and I don’t know how to fix this. It’s the most annoying thing, and I”m ready to cancel my subscription and find another provider who can do this.
Maria La Place says
This happened to me for the first time today. I’m the host and the invitees couldn’t get in because “the host is in another meeting.” Tried cleaning cache and rebooting, didn’t help.
Finally, someone else launched the meeting and we went from there.
Here’s my two-cents: zoom is either doing this on purpose or allowing it to happen to drive people into paying for a subscription. If not, why wasn’t this fixed last year???
I migrated my data and apps to another laptop yesterday and had encountered the same problem after that. The last suggestion turned out to be what worked for me. Had to check “use my personal meeting ID” again. (I thought it was defaulted to be my preference but basically you have to set up everything again when the app is moved to another device. As checking that box is not something you are doing all the time, you would hardly realize it’s the problem. I was glad that the solution is that simple.
Shane McCarthy says
I have been suffering from this problem for over a year now and it is inexcusable and infuriating. I end up having to shut down the meeting, reboot, and send another invitation which wastes precious time and is embarrassing. I have tried everything and no solution yet. I was just automatically billed $170 to renew my subscription and let me say this: its a waste of $170 and I will revert back to using MS Teams and Google Meet.
MARGARET ANTHONY says
I am a participant in a regularly weekly meeting but have had this error message pop up for the last 2 meetings. I know the host is NOT in another meeting. I am writing this in April 2022 and I see by the previous comments that this error has been happening now for over a year with no apparent solution being provided by Zoom. This is very frustrating and unacceptable to say the least. Please fix it!
I also have the same problem which happens with recurring meetings.
Zoom you need to solve this, otherwise I will be forced to search an alternative provider.
Leo Morgan says
Your advice above does not clearly distinguish between when you are the host and when you are a participant.
Please amend that, and incorporate the suggestions others gave in the comments, in order of their usefulness.
Carolyn Pater says
I do not see a solution here. I missed a meeting today because of this and risk having the same problem for a meeting this Thursday..
Orlly G says
I first got this error yesterday and I am surprised that a lot of people are experiencing a similar annoyance. In my case, I randomly clicked on the “Use My Personal Meeting ID” option from the arrow drop-down next to the video camera icon, and the error seem to have disappeared afterwards. Hope this helps.
Todd Hendrickson says
This happens when I start a meeting from my zoom app that I’m hosting. However, if I instead start the meeting by clicking on the link in the email I sent to invitees, no problem. Zoom, you need to fix this!
Catherine Wachs says
I now use the link I send out, and that usually works. I only get it when I am the host. It still says I am in control of the meeting.
I have had this same problem on occasion but recently it has been happening every time I try to use my weekly recurring meeting. I use my desktop pc to set up the meeting and send the invites out. I then log out of my zoom account on the desktop immediately. However, the next day when my students try to join they get the message that the host is already in a meeting and cannot sign in. I am using my ipad to sign into zoom to host the meeting and start it from there.
I am sure to close the meeting correctly each week and have rebooted my ipad and pc but the problem has happened for the last 3 meetings.
I have reviewed this posting and see many other people reporting this issue but no response to anyone’s posts. How is this issue really resolved?
I have been using zoom as an admin since early 2020 and only recently had this many problems.
I have started having this problem in recent meetings. Only one other person, but when she tries to join she is told I am “in another meeting.” I am not. I have even checked “allow to join without the host” but that did not work.
None of the suggestions here have worked. I have no recurring meetings and I checked my account, my iPhone and my iPad.
Does ANYONE know how to fix this?
Anyone successfully sorted this? It’s inky been an issue in last few weeks
I found out that zoom was signed in on my phone and my laptop, therefore my invitees could not get into the meeting because they kept getting a message that another meeting was in sessions. I signed out of my zoom account on my phone, and yay, people could then get into my invite.
Did not see this solution anywhere in the advice. So I would try this easy solution and see if it works for you,
Brian Skingsley says
I have all the problems as the previous comments. It is only recently happened. I have to close off my start up on the PC and access the session on my Ipad. The participants are already on line although the waiting room option is set. Subsequent participants then appear in the waiting room awaiting access.. Just as annoying is the fact that the sound on the ipad has been muted.
Joy Swarbrick says
Can zoom post some reply to the question we all have.’ We keep getting the message the host has another meeting in progress. which we have not.
I’m now having the same problem. I wonder if anyone has solved it yet. It is very embarrassing.
I have successfully used the same method of scheduling a meeting from December 2020 to July 2021. Invitees have joined the meetings with no problem. This is how:
I would schedule the meeting on my Desktop zoom using ‘Schedule meeting’ and enter new details and send invites to people via hotmail the day before.
If, for instance, I had scheduled the meeting for 7-30 pm then on the day I would sign into my iPad at 7-15 pm and start the meeting and then admit participants via the Waiting Room.
However, now I follow the same routine but Participants get a message saying ‘The Host is in another meeting’.
I am not in another meeting.
I have no other meetings scheduled.
I have no recurring meetings scheduled.
I have Ended previous meetings correctly.
I have changed the names of meetings.
I am using zoom version 5.7.4 ( 827 )
I’ve tried the Zoom help and its Community forum with no success.
Bill Ko. says
I have started having this issue this. Was unable to join a meeting this Tuesday. Missed the meeting.
Then today (Thursday) had the problem repeat itself on today’s meeting. Finally after several minutes lost others were able to join the meeting who had the same issue, same error message.
Been to 100s of meetings, never had this problem before. Could there be a software glitch of some type?
After 2 meetings in a row impacted need to know if there is a fix or will be forced to find a more reliable platform. Is there an outstanding case being worked with a. ETA ?
We use Zoom for teaching and one of the accounts constantly has this problem. None of the suggestions works as the names of the meetings are not the same, and the meeting doesn’t even show as started even when the host has already started it.. It’s so annoying and stressful..
The host set up a recurring registration required meeting. Some people were able to join without an issue and others were not. I would also add that one of the participants was authorized to claim host key since original host could not attend meeting and it was necessary to utilize breakout rooms. This was done on previous occasions. So not sure why some got host has another meeting message and others did not!
I have the same issue as Roger, can’t figure out what’s the problem… maybe something in the settings?
Julie Deutsch says
I have had the same problem as Roger Smith has as noted in his comment above,’
I would like to know what your response was to his question.
I also have experienced this issue and have been using Zoom for quite sometime and this is a new issue. For some reason when I have an event that requires registration, when the event takes place and I start the meeting, all users get the error that I am in another meeting when I am not. I can’t figure out what is causing it. This has happened to me and also to my sister who has an account and does classes as well. We have begun to think it has something to do with starting the meeting before the scheduled time. It is very embarrassing and stressful to try to contact all attendees and give them a completely different link. I’m thinking for my next class which requires registration I will make two meetings one for registration and then another for the link I will send out. Other than that I don’t know how to fix it.
Roger Smyth says
I scheduled a zoom meeting, sent out the link, then started it on the evening planned. All the attendees got a message that I was in another meeting so couldn’t join. I don’t have any recurring meetings and was signed in as myself. Eventually, after much embarrassment, I managed to send out a new link and start another new meeting and it worked. Was very stressful!! What did I do wrong?
Victor Urbanowicz (faithful Zoom subscriber) says
This has happened a couple of times with a Zoom exercise class my wife and I take. We log in separately. She never has trouble. I get this bogus message and can’t get in, even after restarting my computer.
Helena Lyons says
No. I’m a participant not a host. It’s a recurring meeting. Have had this happen in other regular meetings.
Thank you. I could not join a meeting yesterday because of this issue. I do not know which of the scenarios you describe was at fault, but it is useful to know what they are so that hopefully I can prevent this happening in my own Zoom meetings.