When you create a new Trello board, update the existing ones, or delete one of your boards, you should be able to see the changes immediately.
Here’s what you can do if your Trello board is not updating.
Troubleshooting Trello Board Update Issues
Refresh the board
The first thing you should do is jump to a different board, and thus force a reload of the problematic board.
Then, refreshing your page is one of the simplest workarounds that you can use to solve this problem. Of course, use this method if you’re using Trello in your browser. Simply click on the browser refresh button and this will force Trello to update your boards with the latest changes.
Use the mobile app
This board update problem seems to occur more frequently on the browser version of the app. Launch the mobile app and check if the changes are visible there.
Log out of your account
Another quick workaround for this problem is to simply log out of your Trello account. Wait a few seconds and then you can log back in to check if the board has been updated.
If there’s some stale session data, simply logging out and then logging back in should fix the problem.
Clear the cache or use a different browser
Your Trello board may fail to update because your browser is keeping an older version of the respective board. If your browser can’t replace the older board version stored in the cache with the new version, try clearing the browser cache.
To do this, click on the browser menu, select History, and then locate and click on the Clear browsing data button.
If your board still won’t update, try using a different browser and check if that works.
If nothing worked, contact Trello support and let them know about your problem.
My mobile app does not update the order of the cards which have been reordered on desktop.
I restart the app several times. I updated it with no success.
Logging in and out is not much of an option as we use a Trello constantly :(
Is there another thing I could try?
I’d really appreciate it as I am totally addicted to Trello :) and need it up to date on all to my devices.
Thanks in advance