iPhone: Fix Frozen or Locked Up Screen

If your Apple iPhone screen is frozen or locked up, it’s not fun. Normally you can simply pull a battery from a device if it locks up. The iPhone doesn’t have a removable battery though. Instead, you’ll have to try these options.

Force Quit

Press and hold the Home button below the screen for at least six seconds, until the application you were using quits.


Try to Power Off

If a Force Quit does not work, turn the iPhone off and turn it on again. Press and hold the Sleep/Wake button for a few seconds until a red slider appears, and then slide the slider to power the device off. Once powered down, press and hold the Sleep/Wake button to turn the device back on.


Hard Reset

Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears. You may have to hold the buttons down for up to 20 seconds before anything happens. Afterwards, your device should restart and return you to the Home screen.

Hopefully, one of these options have worked for you and your Apple iPhone is now working again. If not, you may need to try a restore using iTunes, which will wipe all data from the device. Data can usually be re-synced from your computer once restored.

Oh, and if your iPod Touch or iPad is frozen, you can try these same steps to fix a frozen or locked up device.

Note: The “Sleep/Wake” button is located on the right side of the iPhone 6. It is located on the top of the iPhone 5 and lower models.


  1. Simon says

    Hard reset worked so my wife has her iphone back. Thanks!
    Big smile on her face again but, two minutes later and she’s already forgotten me. Any tips how to solve eyes frozen to iphone.

  2. Ashraf says

    Dear sir
    My iphone 4 version 7 keep freezing and just work for few days and frozen again .. Have to reset every few days ..i tried to reset with the home button and the power button .. I even try hard reset with i tune…by the way it is freezing when i receive a call .. But not all the time ..

  3. Virginia Collins says

    I kept getting a highlighting box around whatever I touched when my Iphone 4 froze up, but nothing would open or move. I tried rebooting, restoring, resetting. No help. Finally I called the supreme expert – my grandson. He said to tap the home button three times. Bingo! Everything works again! When all else fails ask a grandchild.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>