iPhone: Fix Frozen or Locked Up Screen

If your Apple iPhone screen is frozen or locked up, it’s not fun. Normally you can simply pull a battery from a device if it locks up. The iPhone doesn’t have a removable battery though. Instead, you’ll have to try these options.

Force Quit

Press and hold the Home button below the screen for at least six seconds, until the application you were using quits.

 

Try to Power Off

If a Force Quit does not work, turn the iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider to power the device off. Once powered down, press and hold the Sleep/Wake button to turn the device back on.

 

Hard Reset

Press and hold both the Sleep/Wake button located on the top of the screen and the Home button for at least ten seconds, until the Apple logo appears. You may have to hold the buttons down for up to 20 seconds before anything happens. Afterwards, your device should restart and return you to the Home screen.

Hopefully, one of these options have worked for you and your Apple iPhone is now working again. If not, you may need to try a restore using iTunes, which will wipe all data from the device. Data can usually be re-synced from your computer once restored.

Oh, and if your iPod Touch or iPad is frozen, you can try these same steps to fix a frozen or locked up device.

Comments

  1. adam says

    My ipod 5 when turned on works for about 3 seconds then freezes but the screen is still active. For example if i go to my camera it freezes and the touchscreen stops but the camera is still active. Ive tried resetting but it only go’s back to the dreaded home screen.

  2. Marcia says

    I think something was changed in voice memos on my iPhone 4. Now I have to use 3 fingers and tap twice, and my screen is locked I cannot slide to unlock my phone

  3. Marcia says

    iPhone 4 screen locked, voice on phone talks and shouldn’t , I have to use 3 fingers and tap twice, never had to do that before. Now I keep getting a blk screen. Need help

  4. Kathie says

    Thank you so much!!!!!!!!!!!!!!!!!!!!
    I have been working on my phone for hours because the fonts went huge.
    Then my phone locked up and I could not put in my password.

    Taping it with three fingers twice was just not working for me.
    Hard reset fixed the icons and everything!.

    I can breathe now.

  5. steve says

    i have a black screen as soon as i connect to itunes it say my iphone is in recovery mode i press erase and update button it clears software then after that backlight comes on then it says waiting for iphone then iphone wont connect can you help ive tryed to put phone into dfu mode but still does the same

  6. L.SMITH says

    TOP MAN! Got my iphone back to normal after googling problem and finding your help…so for that thanx a lot mate! shux if it wasnt for your info id be still be stressing lol : )

  7. bruce says

    Device is locked-up. It will begin the start sequence when I turn it on, but the “slide to unlock” won’t slide. I tried a ‘hard’ reset, but it had no affect. Any other suggestions?

  8. sky says

    Hi
    I’ve got a icon next to the battery percentage with a padlock and a arrow around it. I assume that the screen will not rotate when I view my phone in landscape view, which it won’t. I reset phone and restored it and it’s still there, can you please help.

  9. Charlrs says

    Hi
    I’ve got a icon next to the battery percentage with a padlock and a arrow around it. I assume that the screen will not rotate when I view my phone in landscape view, which it won’t. I reset phone and restored it and it’s still there, can you please help.

  10. HR says

    What if it only comes back up to the Apple screen each time but never loads any apps? This is where I am:( All I did was a hard refresh this morning and it’s been this way now for hours despite several hard refreshes. No other issues with it previously…

  11. stephanie says

    thanks so much! nothing worked except the hard reset. will i lose any information?

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>