Your Powerbeats Pro may sometimes fail to charge. Although your phone says the earbuds are charging, the charge percent doesn’t actually increase. If you’re experiencing similar issues, make sure the earbuds are correctly seated in the charging case. Otherwise, they won’t connect to the charging pins. If you’re still unable to charge your Powerbeats Pro, follow the troubleshooting steps below.
How to Fix Powerbeats Pro That Won’t Charge
Use Another Power Source
Connect the charging case to a different power source and check if the issue persists. If something’s wrong with the power source, using another source should fix it. Additionally, try using a different cable and check if you notice any improvements. Make sure the cable is not frayed or faulty.
Clean the Earbuds and Leave the Case Open
Visually inspect your earbuds and make sure that they’re completely dry. Remove any specks of dust or dirt from the charging case. You can use a dry Q-tip to clean your earbuds.
Could This Be a Design Flaw?
Many users are convinced the charging problems are caused by a hardware design flaw. Frequently, one earbud gets knocked off the charging pins when you close the lid. This is because the ear hook of the other earbud overlaps its ear hook pulling it out from its charging connectors.
You can leave the case open while charging your earbuds as a workaround. Closing the case may sometimes jostle the earbuds enough to pop them out of the charging connectors.
Reset Your EarBuds
Try resetting your earbuds and check if this solution solves the problem.
- Place your earbuds in the case.
- Leave the case open, don’t close it.
- Then, press and hold the system button until the LED light flashes red and white.
- You can now release the system button.
Don’t pair your earbuds to your device just yet. Connect the charging cable, and wait for 15 minutes. Then pair your devices and check if your earbuds are charging correctly.
Have Your Earbuds Repaired
If the battery charge percentage still doesn’t increase, you may need your earbuds serviced. If your Powerbeats Pro were purchased within the last year, they should be within the warranty period.
On the other hand, if you’ve had your earbuds for more than one year and they’re not covered by Apple Care+, you may need to pay up to $99 to have them serviced. For more information, visit Apple’s Support pages:
If your Powerbeats Pro won’t charge, use another power source and clean your earbuds. Leave the case open while charging your earbuds. The ear hook of one of the earbuds may sometimes overlap the other earbud’s ear hook pulling it out of its charging pins. If the issue persists, reset your earbuds and have them repaired.
Have you ever experienced any charging issues with your Powerbeats Pro? Hit the comments below and tell us if these troubleshooting tips helped you fix the problem.