If your Chromebook has become frozen or is not working properly, learn how to reset it with one of the tips below.
Reset Frozen Chromebook
The steps will vary depending on your Chromebook. But it’s usually one of the following. These steps should not wipe data from your device.
Option 1 – Reset Shortcut
- Press “Refresh” and “Power” simultaneously to force a restart.
Some models will have a reset hole located somewhere on the device. Use a paper clip to press inside the hole to reset.
Option 2 – Hold Power
Simply press and hold the “Power” button until the Chromebook shuts off. You can then turn it back on.
Factory Reset Chromebook
These steps will wipe data from your device. Since most of your data such as calendar, browser passwords, and email sync with your Google Account. You can sync that data back to your device if desired.
To factory reset your Chromebook, perform either of these two options.
Option 1 – From Login Screen
- If you are not logged out, select the picture in the lower-right corner, then select the “Sign out“.
- Hold “CTRL” + “ALT” + “SHIFT“, then press “R“.
- Select “Restart“.
- Once the Chromebook restarts, select “Powerwash“.
Option 2 – From Chrome Browser
Open a Chrome browser window.
- Select “Menu” > “Settings” > “Show advanced settings…” > “Powerwash“.
Just a personal side note. I had to perform a factory reset when my Chromebook stopped pairing with Bluetooth devices. It seems to be a common issue with these things.