Users of the Apple iPhone may experience an error when trying to make a data connection.
Could not activate cellular data network. You are not subscribed to a cellular data service.
This error is common after traveling for some reason. It could be occurring because you have a poor connection to the wireless network, but it’s more likely that the Apple iPhone just needs it’s settings calibrated. Try using one of these fixes.
Fix 1 – Clear Profiles
- Open “Settings” > “General” > “VPN” (if it exists).
- Look for an option called “Profiles“. If it doesn’t exist, try Fix 2.
- Clear anything you have listed in the “Profiles” section.
- Power down, then restart the phone.
Fix 2 – Reset Networking
- Open “Settings” from the Home screen.
- Tap “General“.
- Select “Reset“.
- Choose “Reset Network Settings“.
- Power down the iPhone by pressing and holding the Sleep/Wake button on the top of the device, then sliding the “Off” slider.
- Wait about 10 seconds, then power the iPhone back on.
- Open a web browser and see if things are operating as expected.
Fix 3 – Fill in APN Info
- Open “Settings” from the Home screen.
- Depending on your version of the iOS, go to the following path:
- “Cellular” > “Cellular Data Options” > “Cellular Network“.
- “Mobile Data” > “Mobile Data Options” > “Mobile Data Network“.
- Type the word “internet” for both APN categories (“Mobile Data” & “Personal Hotspot“)
You can also try resetting the APN data using the “Reset Settings” option on the “Cellular/Mobile Data Network” screen.
Most of the time, these steps will fix this error. Please share your experience in the comments section below.
#2 worked!! A few days ago I switched plans within the same carrier and ever since then my phone has not been able to use data at all, only wifi. You HAVE to restart your phone for it to work though. I reset the network settings and my phone looked like it reset itself but it only worked after I powered off/on my phone myself.
Thank yo fix #3 worked for my iPad.
Sagar Khanapurkar says
thank you so much!!! the fix #1 worked.
Rob Rice says
Thanks! Removing the VPN settings on my iPhone7 Did the trick. I wonder if I need to create another better working VPN?
R J says
None of these worked. For the third one it didn’t give me the option to click reset cellular or mobile data network.
Franklin uzoma says
Non of this is working for my phone
Is still showing no cellular network from my mobile Data.
Please i need help
fix 3 worked for my 12 pro max
These steps did not help. But I solved it. I have iphone6 using Google Fi in USA and was traveling in Europe. The iPhone worked in the Netherlands but did not work in France. GoogleFi connected to Orange 3G. The error message says: “Could not activate cellular data network. You are not subscribed to a cellular data service”.
Settings- Cellular – Cellular Data Network:
In Cellular data – in APN type “h2g2”
In LTE setup – in APN type “h2g2”
In MMS – in APN type “h2g2” and in MMSC type “http://m.fi.good/mms/wapenc
Fix 1 worked on my iPhone X
Thank you very much !
Fix 1 worked for me.
Michael Pierce says
Fix 1 worked for me🙏🏽
It worked!!! literally tried them all at once because that’s how desperate I was so I wouldn’t know which one in particular did the trick but it worked, thank you so so much!!!! (network problem by going to england from france, i was in 3g and am now in 4g and it’s working)
Nancy Pirul says
THANK YOU SO MUCH!!! it worked apple is the best✨✨
#2 it work well for iPhone
Christopher Vecchitto says
It was simple reset on my version account with network settings as said above
Fix 2 worked for me! Was bugging me for days! Thank you for sharing
Broke White had mu solution. Thanks
Fix#2 worked on my Iphone 7.
Thank you very much!
James P says
Fix 3 worked on my iPhone 8, great thanks!
Brooke White says
I’m a tracfone user and none of these worked for me. However, this worked: In Settings, click Cellular, Cellular Data Options, Voice & Data, switch from LTE to 3G.
Thank you! This fixed my issue perfectly! I spent a while with AT&T tech support (tried everything else) and they did not have me remove any previous profiles. Thanks again!!
Non of the above worked. I tried all three, but unfortunately nothing helped. Some I’m going to search the network providers site for an app fix.
Fix 3 worked for me.
Romania-Vodafone. Thank you!
Great thank you for your help!
Using 3 UK in Poland – was automatically connected to the local network (Play), got a welcome SMS, phone worked fine – but no cellular data. Had previously tried resetting the network from SETTINGS > CELLULAR > CELLULAR DATA NET|WORK – as well as rebooting, removing and replacing the SIM GENERAL > RESET .> RESET NETWORK SETTINGS dd the trick. The reset did turn off data roaming on the phone, so I had to turn that back on after the shutdown/restart – but after that, full cellular data access!
Removing profile worked ,
I went in to AT&T store twice and said it will work after few hours . Seriously they don’t know how to troubleshoot iPhone , I was worried that my model of iPhone 7plus MN5T2LL/A or A1661 will not work .
Please remove all profiles and reset network setting fixed it.
Thanks I did not need to buy a new phone, may be that’s what AT&T wants
Fix 2 did it – thanks!
Thank you for the tips! #2 fixed my problem!
What worked for me , settings>general>profiles delete profile there , turn phone on and off then redownload profile from mobile provider and it worked again
Thanks man, I really appreciate it! Fix #2 solved it for me.
Seriously saved my life. I thought I was going to have to get a new phone. Went to my phone company and multiple people couldn’t fix it but the first thing I google it works. This goes to show that google is always the way to go!
Thank you so much! I was really struggling and your advice worked!
Victor Nguyen says
iPhone X have same problem with cellular data could not activate. Remove profiles, reset network, reset settings nothing work
Spot on advice, worked a treat! Thanks so much for sharing! Will pay it forward! X
Changing APN to internet- worked!
Thanks a lot! I reset the settings and now everything seems to work fine!
Remove profiles work for me. Thank you very much
Wonderful. Followed fix and cleared the profile to fix the problem. Thanks.
Yeah right,,, tried fix 1 says go to fix 2,,, tried fix 2 reset network settings ,,smashed it,, so fast to do,,so well explained,, could not have been easier when told,, thanks a million,,
Tried all of them. Nothing worked. Left stranded basically in middle of Buenos Aires
None of this worked i feel like it would be easier to get a new phone at this point
Somebody please help. Having the same problem with cricket wireless. I need the cellular data to receive voice mail. Please tried everything
All these websites keep posting to fill in the APN, but with an AT&T (or its prepaid variants) the APN option is hidden on iPhones. It’s frustrating!
Thank you. Removing von and profiles was the fix. T
Really appreciate you taking the time to publish the support for otherz
Tried the above solution and nothing worked.
Denis K. says
Deleting the profiles worked out for me!! Thanks só much man!
Cheers from Brazil!
U r awsome bro
Erin Watt says
I had just changed carriers and brought my own device. I had been on 3 calls and went to 2 different stores for help. Got home and tried option 1….. phone fixed! Wish i would of just googled it in the first place!
Roni Holzberg says
I took my phone to apple store and they will fix it or give me a replacement
Good job error message cleared. Using the FIX 2 option.
Thank you so much for putting my husband out of his misery. We arrived in France to find my mobile data working fine and his not at all. After phoning o2 and getting nowhere, messing about with settings we don’t understand I found your guide to resetting network settings. Worked like a dream. He’s now busy catching up with one day’s worth of sport. Thanks again ?
Thanks for putting this out there. I got back from japan about 2 months ago and since then I have not been able to connect to LTE. I have tried resetting network (and all other) settings, I have removed my VPN, and I have removed all of the profiles on my phone. The only thing that has worked is a full factory reset, but that removes all of my data, and when I restore from backup, the problem returns. Do you have any other suggestions? 3G coverage where I am is spotty at best, and seems to not be optimized by Verizon, so it’s hard to perform routine mobile tasks on the go. I have an iPhone 6s, running the newest iOS.
I have the issue with iphone 5s. It cannot connect to data network. I tried all of the above many, many times.
The issue is related to my iphone, since the SIM card works fine on my wife’s phone, and her SIM does not work on my iphone 5s.
I wiped out and restored my phone from backup still the same. I have the latest IOS.
Last two weeks I spent oversease, and used two sim cards from two carriers oversease. No, issue over there.
On my way back I left europian sim card in my phone and put phone in air plane mode. Turned off Airplane mode upon arrival to Canada. After swapping SIM card to my cannadian carrier, that I used for 7 years it could not connect to data network of the carrier. Phone, texting, wifi works perfectly fine but it could not connect to data network. Tried more SIM cards not issue, those SIMs as I’ve already stated work fine on other phones. Frustrating!!!!!!!!!!!! I’ll go to apple store to see what will find out their diagnostic… Anybody in the world had anything similar to this?
Fix 1 worked on Iphone 7 but in a bit other way – after delating all vpn applications.
Thanks a lot!
This happened to me right before my softball game today and I had no idea what happened to my iphone (mind you I have a 5s so I thought it was just old). At first I thought it was just Snapchat acting up but then my other social media apps didn’t work at all. I tried shutting it off a few times to see if that would help. I googled how to fix the problem and saw a bunch of ways to fix it but nothing worked. I reset my iPhone, took out the SIM card, called Apple and my provider AT&T and they had no word on what was going on. After a few hours of not being able to use cellular I finally tried going to the cellular settings and see what i could fix there. I’m not a pro at all so I started messing around with the settings and figured this; I reccomend going to settings then cellular then cellular data options then shut off enable LTE and have data roaming on. It’ll give you full bars of 4G and it works perfectly fine now. I think this should work for all iPhones but I’m not for sure. Hope this helps!
You are an absolute ledgend mate. Iv tried everything. Even Apple store couldn’t fix the issue.
A few simple steps and wow mobile data network working again !!! I’m so happy and cannot thank you enough.
Thank you very very much for helping me fix my mobile data network after a painful 5 months of no data at all :)
Rui Rosário says
Fix 1 worked on iPhone 6
In fact i’ve been in Japan, using a pre paid data sim card. They adviced to remove vpn settings when i arrive in my country (i forgot!) :)
Cortena Williams says
None of these steps worked for me . I have a iPhone 8 plus with the iOS 11.4
tried all these steps to no avail. please any other ideas
Fix 1 worked on Iphone 7.