If you have deleted a purchased Android app from your device, purchased a new phone, or wiped the memory of your existing phone, the apps you downloaded from Google Play will no longer be installed on the device. In most cases, you can re-download any free or purchased apps though. Just use these steps.
Option 1 – From Device
- Ensure you are logged into your device using the Google account that you installed or purchased the apps under. You can add users under “Settings” > “Users“.
- Open the “Play Store” app.
- Select the “Menu”
icon located at the upper-left corner, then choose “My apps & games“. - Swipe to the left to get to the “Library” area. All the apps you ever downloaded will be listed here including paid apps.
- Tap the “Install” button next to the app you wish to reinstall.
Option 2 – From a PC Browser
You can also initiate a re-download from the Google Play website. Just visit the My Android Apps page.
FAQ
I have a new device and the app doesn’t show up in the Google Play store anymore. Why?
The app is probably not compatible with your new device. The Google Play store filters any apps that are not listed as compatible.
Cody says
How can I get my it’s sanandreas and bully mobile purchases back if I have a new phone with new emails and don’t remember the email or password from the account that I purchased them under
abbey says
No, I need help. I tried so many things. I am having the above problem, just got a new phone and facotey reset the old one, finally was able to log into my account after being locked out for having a device that Google didn’t recognize, and now none of my previously installed apps are visible on the play store, including my paid apps. Google play store shows nothing in my library from before the factory reset and I am on the same account, I have the emails of my previous purchases. I have no idea what to do, I uninstalled, reinstalled, cleared chache, checked the browser version of play store for the account, nothing is working. My library shows no apps before the reset.
Susan Dennison says
I purchased Photo Studio Pro a couple of years ago on my then Galaxy S5. I then got a galaxy s6 but it never worked, as it kept telling me I must have an amazon store to do so!!!? it does not show up in my library. How do I get it back on my new Galaxy S7 phone, that I will be getting in the next couple of days?