Forgot Kids Mode PIN on Samsung Galaxy Device

Mitch Bartlett Comments (147)
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If you have forgotten the PIN to get your Samsung Galaxy S, Tab, or other Galaxy device, you can follow these steps to get access to your phone back.

  1. Power down the phone by pressing and holding the “Power” button and selecting “Power Off“.
  2. With the device off, press and hold the “Power” key to turn the device on while holding the “Volume Down” button. The device should start in “Safe Mode“. The words “Safe Mode” should be shown in the lower-left corner of the screen once the device starts.
  3. Once in Safe Mode, go to “Settings” > “Applications” > “Manage Applications“.
  4. Choose “Kids Mode” from the list of apps, then select “Uninstall“. Select “Done” once the uninstall is complete.
  5. Press and hold the “Power” button, then choose “Restart“, and your phone should restart normally and will be removed from Kids Mode.

Author Mitch Bartlett

My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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Comments

  3. I’m hoping you’ve figured this out already, but my daughter had the same problem today. After some various Google searching, I found that you have to shut the Galaxy off completely. Then start it up and hold down the ‘down’ volume button until the swipe screen. Swipe and you should be in Safe Mode, and it will say it in the bottom left corner if you are. Once there, go to Settings –> Application Manager, and uninstall the Kids Mode app with extreme prejudice.

  4. I tried following the instructions. The Safe Mode option didn’t show up. Please send new PIN.

  7. The safe mode appears on the screen but doesn’t allow me to go or show settings. Please help me get this thing out. Goodness.

  10. Has anyone figured out how to get into safe mode and be able to get out of kids mode? Every time I turn it on, it says safe mode at the bottom but I still need a passcode.

  11. Hello ! I need help to get out of kids mode.Am using Tablet S .Have followed instructions on how to enable safe mode .Safe mode appears at the bottom left corner but doesn’t give an option of the settings .

  13. Hello ! I need help to get out of kids mode.Am using Tablet S .Have followed instructions on how to enable safe mode .Safe mode appears at the bottom left corner but doesn’t give an option of the settings .

  14. I’m stuck in kids mode and it’s not working. I don’t remember pin, even I use always the same one.
    Can you somehow send me a new pin or what should I do. Also I can’t connect that tab to internet and do anything with it. Please help meeee :/

  15. I am sure this can be stressful, kindly shutdown and start your phone six times, from the forth time, it will ask you to turn on safe mode.
    Turn on the safe mode and follow the instruction that has been described.
    1) Settings

    2) Applications

    3) Remove first the kid mode and any other Samsung kids app
    —- force stop and uninstall

  17. Safe mode is stuck on kidsmode launcher on my galaxy samsung tablet. I am not able to have access to settings and without entering pin the kidsmode launcher app is not moving. Please help.

  18. I found that if you can’t remember your password you can press 0000 and you will have access to the parental controls and go from there

  20. I cant get this kid’s launcher off my tablet.the safe mode is stuck on the kid’s launcher and I cant get access to settings because I don’t have their permission

  21. Please it’s not working on my tablet and the safe mode is stuck at the kid’s launcher I dont have permission to settings

  22. My devise show safe mode in the bottom left corner
    When I clicked on setting, it still demanded that the parent should enter the pin
    . Need help, please
    It is Samsung SM T580

  28. This only worked on my tablet by continued pressure on both power and volume button the ENTIRE time I was removing kids mode. So if you have a cheaper or older tablet, hopefully this is helpful. Every time I did anything else, it powered off and I had to restart the process.

  31. Can we get temporary pins? Tried following the instructions, when I turn tablet back on it just bring me back to the the kids app. When I go to settings it won’t allow me to, due to permissions. Kid used my tablet I really need help.

  34. YES! This worked on my Samsung Galaxy Tab S6 and now I am so thankful for this. TYSM!!!!!

  36. No because when I place it o safe mode the picture characters appear and when I press settings it asks for the pin. So I need a temporary password PLEASE.

  37. I have a Samsung galaxy Tab e lite that I bought off someone but there is a parental pin and I don’t know it also I don’t know how to get in touch with the person that sold it to me any more how am I supposed to get the parental pin off bc it won’t let me sign into any wifi network or Hotspot won’t let me go to the setting or anything it is currently in safe mode and I don’t know what to do to get it out of the parental pin please help

  38. Seeking a solution as screen stuck on parental mode, tried the safe mode suggestions but I’ve had no luck trying to get out of the parental mode. Any tips appreciated. Cheers

  40. Show safe mode in bottom left corner but not able to go to settings to turn app off.Just ask for pin.Need help please

  41. It works perfectly (Samsung Tab A7)! Thank you for sharing this info!
    User account was stacked with Samsung Kids. Restart in Safe mode. Changed to the user profile that had the issue. Check the installed applications and removed Samsung Kids. Log off from Safe mode and back to normal display.

  42. My son installed Samsung kids on his tablet, he’s 4. He just pressed some numbers, now I don’t know the password. I’ve tried the steps and I’m not getting safe mode. Help please.

  43. Hi;

    I have samsumg Galaxy J7 Prime. I forge my PIN Please send me a new one.

    Cordially.

  45. Safe mode appears on the bottom left corner, but doesn’t not take me to the next step for me to able to uninstall, any other options

  46. I have tried this step it shows safe mode but the settings options didn’t appear.

  47. thank you Carol!! holding down the power button while the phone restarts and then releasing when you see the Samsung logo appear and holding down the volume until the phone restarts into safe mode.. this worked beautifully you saved the day Carol thank you so much!

  48. Struggling with kids mode in Samsung Tab. Need help . Safe mode didn’t help. Multiple pin also of no use. Another option

  49. I was able to get into safe mode using the steps below, however, not able to open settings, it still prompts to use the a kids mode PIN:

    Turn the device off.
    Press and hold the Power key.
    When Samsung appears on the screen, release the Power key.
    Immediately after releasing the Power key, press and hold the Volume down key.
    Continue to hold the Volume down key until the device finishes restarting.
    Release the Volume down key when you see Safe Mode on the device.
    Uninstall apps that are causing a problem.

  50. I tried to recover kids home pin with the power down guide but the phone is no longer powering off. What do I do.

  51. Thank you thank you thank you!!

    I nearly lost it

    The trick is to hold down the volume down button a little longer while the phone restarts..(thus lifting your other finger from the restart button)

    Then:

    1) Settings
    2) Applicatoions
    3) Samsung kids
    4) force stop and uninstall

    Restart the phone again(without pressing any volume keys) and there you go!

    Thank you for the great info, I am soooo gratefull!!

  56. Pls my Samsung A51 is lock on the kids zone,forgot the password and I can’t power it down,pls help

  57. On my tablet the safe mode still opened in kids mode and could not get out of it. What worked for me is:
    1. Enter multiple time wrong pin to close kids mode
    2. Samsung account will recognize this and ask you to confirm Samsung account
    3. This allows you to reset the pin for kids mode.
    4. Enter the new pin and you are out of kids mode.

  58. Samsung Kids app
    Have a samsung tablet
    Stuck at enter pin which its not taking wont let me access parental mode .

    What an ache ! emailed samsung for a temporary pin ;not reply .

  59. Hi, I have a Samsung Galaxy Note 10 and the 0000 password is not working when I enter it from the KidsHome mode… Please help

  60. It doesn’t work on my tablet. I locked it when i was few years old, after almost 2 years, i found it again. And it stucked in this stupid mode.

  67. Hi I need a temporary password my 3 year old blocked his s8 kindly help,,,the phone is stuck in kids mode.

  71. It really helped me to sort out my wife’s phone she was exited and my studys here made me the Man of the house. Thanks. Hon. Dr. Sakah Eze Ahanonu

  73. Power off completely
    Press the bottom button and the power button for 20 seconds.

    Drag down the screen with your finger and press the “Settings symbol” it will be along the right hand side. It’s grey and small, look for it.

    Settings should pop up! Took a while for me, just keep trying if you don’t get it the first time.

    Go to
    1: “apps and notifications”
    2: select “Kids Launcher”
    3: select “force stop”
    4: scroll to the bottom of that same page and select “Advanced” there will be a drop down arrow
    5: select “home app” another one except the kids launcher.

    Finally resolved this! We didn’t even put a pin. Weird hope it helps!!!!

  74. Solved!!! Happened to me tonight. I found no help on internet and safemode didn’t work, out of pure frustration I kept entering 0. Repeatedly. Dont stoo when it checks your password. After 15, or 20 zeros password recovery came up with 3 options,
    Enterpasswoed
    Biometrics
    One time email verification
    I unlocked with my finger print, created a new kids mode password, then put that in again and unlocked it. Like I said it was dumb luck. But wtf it worked is all that matters

  75. Hi
    Need a temporary kids home pin. My 3 yrs old randomly typed in an unknown pin. Can’t have access to my documents. Pls it’s urgent

  77. Hi Samsung Team or Kids Home Team,
    your five (5) instructions to solve the kids home app password does not work and you have not answer the question and send temporary password by email.

    Samsung Cell Phone Team if this simple problem is not solve, it doesn’t make since buying Samsung cell pone.

    A loyalty customer should not to go through this, especially for a simple password problem

    Katrina

  78. Need temporary password to unlock phone in kids home app
    Thank You Samsung team :)

  79. It won’t work on my Samsung galaxy a20 I n3e for get it off kids mode it won’t start in the safe settings

  80. Can anyone help me with my Samsung galaxy tablet I forgot the password in kids home and I couldn’t go back anymore.

  83. I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tab s

  84. Just bought this tablet for my 2 year old daughter and for a minute my heart really stop and then I say why not ask Google for instructions to help me out and I never regret it, this was a big help thanks so much..

  85. Hi. My daughter must press random numbers i have no idea what she’s been doing on her Samsung tablet. The problem is the whole tablet can’t play anything else and it’s just stay on the “Enter your Pin on Kids Mode. Can you help me solve it please

  86. THANKYOU SO MUCH, IT WORKS! THIS ARTICLE WAS SAFE MY LIFE, BECAUSE SAMSUNG CENTRE TELLING MY PHONE MUST BE RESET, I HAVE ALOT OF INPORTANT DATA, AND I FOUND THIS ARTICLE

  87. Already gone into safe mode option, but still can’t access settings or any other thing. It is still showing the kids stuff. Pls help. Thanks

  90. My samsung s10+ my kidshome forgot their password to log in please help us to log in

  92. My son got a Samsung tab A 8 and I didnt set up the parents password setting things and I put kids mode on and I cant get out now.

  94. Already done for safe mode option , and also safe mode was showing but it was not opening to disable kids mode . What I have to do for opening safe mode?

  95. It’s gone into safe mode but I still can’t access settings or anything n he’s forgotten the PIN number n it’s not only making him upset but making this parent go crazy ?‍♀️

  96. my daughter forgets her 4 digit pin for her samsung galaxy Tab A, when i try turn it off it says i need the pin to do so! helllllllp!!!!! a very frustrated 8 year old child here ??

  101. The off and down volume button are not working for my s10 phone. I’m using a blank kids phone to post this. I need to access my phone, it’s for work, please help me reset this stupid kids app

  103. I panicked when I done this but I dragged down from the top tapped on the icon for profile user and hit guest then set up a new kids mode password in there and went back and turned it off on the main account ??

  104. Kids stuff has appeared on my Samsung Galaxy J5. I can’t seem to remove it. It is asking for a pin which I’m reluctant to enter. I’m unable to do anything at all on my phone.

    I tried the power off / volume down to restart in safe mode but it has gone straight back to all these kids things like Crocro’ Friends Village; Bobby’s Canvas and so on. I’m really worried as I don’t trust this at all.

  105. Try using the Phone provider SIM card code. ( code you use when you power up or restart your phone)

  107. once you unlock the tablet it goes straight to the Samsung kids app the safe mode is on the bottom left corner, but not able to do anything else??? i do not know what to do? please help

  109. Thank you for your solution. It worked amazingly on my brother’s phone and thank so this I learned that safe mode is such a great way to fix problems due to third-party apps.

  111. I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tablet

  112. Please help me. I have Samsung A30 . I try all Time to reset. my phone is safe mode or kids mode. Please help me

  113. When i start the device it shows kids mode..i can’t find the setting.. What should i do?? Plz suggest

  114. Thanl you so much my child forgot the pin code then she tried to fix it by searching online and followed your steps and it worked
    May God Bless You

  115. I have a Samsung 4 &it hasn’t worked…..my phone has stuff on it…..could someone plz help me

  120. Bro may Allah bless you!
    BTW, in newer software as in my A30 (2019), type in “Kids Home” after activating safe mode and going into settings. Then select Kids Home and uninstall it,,, then restart after the uninstallation is complete.

  121. I have been trying this idea but it’s not working for me. The safe mode is not highlighted.. Someone please help me I’m losing it

  124. I don’t know how to get into the phone. I never put a pin. Now I can’t even use the phone. Please tell me what t do. I would like to erase this whole app.

  135. In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad

  137. Thanks Shelly, if it wasn’t for your comment, the instructions don’t work.

  138. In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad

  139. Thank you this worked! Thank you to Shelley, your tip is greatly appreciated!
    Yahoo I got my phone back!!

  140. please help i am in safe mode but i cannot get into settings from kids mode.

  142. Fab! The trick is to continue to press the “volume down” button until the device has finished starting up.

  144. This trick is very good .
    It is perfectly working .
    It is very helpful for me.
    ??

  146. No this didn’t work. I have a galaxy samsung s4. Been to best buys, samsung tech. Nothing has worked.
    Please help don’t want to loose my numbers and photos.

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