If you have forgotten the PIN to get your Samsung Galaxy S, Tab, or other Galaxy device, you can follow these steps to get access to your phone back.
- Power down the phone by pressing and holding the “Power” button and selecting “Power Off“.
- With the device off, press and hold the “Power” key to turn the device on while holding the “Volume Down” button. The device should start in “Safe Mode“. The words “Safe Mode” should be shown in the lower-left corner of the screen once the device starts.
- Once in Safe Mode, go to “Settings” > “Applications” > “Manage Applications“.
- Choose “Kids Mode” from the list of apps, then select “Uninstall“. Select “Done” once the uninstall is complete.
- Press and hold the “Power” button, then choose “Restart“, and your phone should restart normally and will be removed from Kids Mode.
Caesar says
I tried following the instructions. The Safe Mode option didn’t show up. Please send new PIN.
Precious says
rubbish don’t know how so send my feedback somehow like
samuel says
dont understand and i am still stuck
Marang says
The safe mode appears on the screen but doesn’t allow me to go or show settings. Please help me get this thing out. Goodness.
Rabiat Bukola Momodu says
Elani, thanks so much. You are a life saver.
Sushil chaudhary says
I can not access to remove on Samsung tab A.how to remove? I have no pin to remove..
Jen Kalevas says
Has anyone figured out how to get into safe mode and be able to get out of kids mode? Every time I turn it on, it says safe mode at the bottom but I still need a passcode.
Nkumum Jeremy says
Hello ! I need help to get out of kids mode.Am using Tablet S .Have followed instructions on how to enable safe mode .Safe mode appears at the bottom left corner but doesn’t give an option of the settings .
Carmen says
I need a temporary pin please? I’m in safe mode but cannot get into settings
Collins says
Hello ! I need help to get out of kids mode.Am using Tablet S .Have followed instructions on how to enable safe mode .Safe mode appears at the bottom left corner but doesn’t give an option of the settings .
Triin says
I’m stuck in kids mode and it’s not working. I don’t remember pin, even I use always the same one.
Can you somehow send me a new pin or what should I do. Also I can’t connect that tab to internet and do anything with it. Please help meeee :/
Nii says
I am sure this can be stressful, kindly shutdown and start your phone six times, from the forth time, it will ask you to turn on safe mode.
Turn on the safe mode and follow the instruction that has been described.
1) Settings
2) Applications
3) Remove first the kid mode and any other Samsung kids app
—- force stop and uninstall
Aishling says
Can you please send pin stuck in safe mode
Shashi kant says
Safe mode is stuck on kidsmode launcher on my galaxy samsung tablet. I am not able to have access to settings and without entering pin the kidsmode launcher app is not moving. Please help.
Angel Richardson says
I found that if you can’t remember your password you can press 0000 and you will have access to the parental controls and go from there
Winny says
Please help me with the temporary pin for my Samsung kids app
Nana says
I cant get this kid’s launcher off my tablet.the safe mode is stuck on the kid’s launcher and I cant get access to settings because I don’t have their permission
Akua says
Please it’s not working on my tablet and the safe mode is stuck at the kid’s launcher I dont have permission to settings
Adedoyin Omidiji says
My devise show safe mode in the bottom left corner
When I clicked on setting, it still demanded that the parent should enter the pin
. Need help, please
It is Samsung SM T580
Yussif Amadu says
Please I have forgotten my kids mode pin….
Samsung j6 says
I forget pin, Sent me a pin please
Docas says
Send pin
Shebu says
Need temperory password to unlock in samsung galaxy j8
???? says
Send a temporary PIN
Rainy says
This only worked on my tablet by continued pressure on both power and volume button the ENTIRE time I was removing kids mode. So if you have a cheaper or older tablet, hopefully this is helpful. Every time I did anything else, it powered off and I had to restart the process.
Davneet Singh says
I forrgot my kids home password i need a tempory passwod ?
Sher says
It’s working this tip
Kali Michaels says
Can we get temporary pins? Tried following the instructions, when I turn tablet back on it just bring me back to the the kids app. When I go to settings it won’t allow me to, due to permissions. Kid used my tablet I really need help.
Colleen says
Temporarily pin for kidshome on my galaxy 8+.
jay says
i lost my samsungkids pin please sent me a pin
Wesley Barnow says
YES! This worked on my Samsung Galaxy Tab S6 and now I am so thankful for this. TYSM!!!!!
Yandiswa Chitha says
Thank you it works
Ale says
No because when I place it o safe mode the picture characters appear and when I press settings it asks for the pin. So I need a temporary password PLEASE.
William jones says
I have a Samsung galaxy Tab e lite that I bought off someone but there is a parental pin and I don’t know it also I don’t know how to get in touch with the person that sold it to me any more how am I supposed to get the parental pin off bc it won’t let me sign into any wifi network or Hotspot won’t let me go to the setting or anything it is currently in safe mode and I don’t know what to do to get it out of the parental pin please help
Cat26 says
Seeking a solution as screen stuck on parental mode, tried the safe mode suggestions but I’ve had no luck trying to get out of the parental mode. Any tips appreciated. Cheers
Kamlakar Parate says
Need temperory password for kinds mode to unlock it
Christoffel says
Show safe mode in bottom left corner but not able to go to settings to turn app off.Just ask for pin.Need help please
Ioannis says
It works perfectly (Samsung Tab A7)! Thank you for sharing this info!
User account was stacked with Samsung Kids. Restart in Safe mode. Changed to the user profile that had the issue. Check the installed applications and removed Samsung Kids. Log off from Safe mode and back to normal display.
Candace George-Rambaran says
My son installed Samsung kids on his tablet, he’s 4. He just pressed some numbers, now I don’t know the password. I’ve tried the steps and I’m not getting safe mode. Help please.
gheffar chahrazed says
Hi;
I have samsumg Galaxy J7 Prime. I forge my PIN Please send me a new one.
Cordially.
Delma philp says
I’ve tried all these
Mce says
Safe mode appears on the bottom left corner, but doesn’t not take me to the next step for me to able to uninstall, any other options
Khalilulrehman says
I have tried this step it shows safe mode but the settings options didn’t appear.
Pearl E Archer says
thank you Carol!! holding down the power button while the phone restarts and then releasing when you see the Samsung logo appear and holding down the volume until the phone restarts into safe mode.. this worked beautifully you saved the day Carol thank you so much!
Angel says
Struggling with kids mode in Samsung Tab. Need help . Safe mode didn’t help. Multiple pin also of no use. Another option
Carol says
I was able to get into safe mode using the steps below, however, not able to open settings, it still prompts to use the a kids mode PIN:
Turn the device off.
Press and hold the Power key.
When Samsung appears on the screen, release the Power key.
Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
Release the Volume down key when you see Safe Mode on the device.
Uninstall apps that are causing a problem.
Damie Dumani says
I tried to recover kids home pin with the power down guide but the phone is no longer powering off. What do I do.
Elani Pienaar says
Thank you thank you thank you!!
I nearly lost it
The trick is to hold down the volume down button a little longer while the phone restarts..(thus lifting your other finger from the restart button)
Then:
1) Settings
2) Applicatoions
3) Samsung kids
4) force stop and uninstall
Restart the phone again(without pressing any volume keys) and there you go!
Thank you for the great info, I am soooo gratefull!!
Sadaf Hussain says
Try 1234
happy mehta says
thanks for it
love from India
Mrinal says
I have done this but didn’t work please help me someone please please😫😫
Rachell says
I do it how many times but still the same and makes me anger.
John d says
Pls my Samsung A51 is lock on the kids zone,forgot the password and I can’t power it down,pls help
Sh16 says
On my tablet the safe mode still opened in kids mode and could not get out of it. What worked for me is:
1. Enter multiple time wrong pin to close kids mode
2. Samsung account will recognize this and ask you to confirm Samsung account
3. This allows you to reset the pin for kids mode.
4. Enter the new pin and you are out of kids mode.
Che says
Samsung Kids app
Have a samsung tablet
Stuck at enter pin which its not taking wont let me access parental mode .
What an ache ! emailed samsung for a temporary pin ;not reply .
Olwethu says
Hi, I have a Samsung Galaxy Note 10 and the 0000 password is not working when I enter it from the KidsHome mode… Please help
anomyous says
It doesn’t work on my tablet. I locked it when i was few years old, after almost 2 years, i found it again. And it stucked in this stupid mode.
keyzong says
My worked 😊 thanks
Navzzz says
I works on samsung a7
Thank you so much
🙏🙏
Faris says
I want it to be removed from my device, not just disabled
David says
please I need to request a password for my tab it is on kids mode
Katie says
None of these worked for me with my S5 😭😭😭
Maxxie says
Nop it didn’t help at all what do I do if it doesn’t show the gray thing pls help
Khadija Abdulhalim says
Hi I need a temporary password my 3 year old blocked his s8 kindly help,,,the phone is stuck in kids mode.
Haider says
Thank you for this instructions I will unlock kids mode
Juvelyn Doydoy says
The 5 instructions doesn’t work out..please give me another option.
Rakesh patel says
How unlock kidszone
Hon. Dr Sakah Eze says
It really helped me to sort out my wife’s phone she was exited and my studys here made me the Man of the house. Thanks. Hon. Dr. Sakah Eze Ahanonu
Nelly says
Very helpful. It worked on Samsung A51
Gigi says
Power off completely
Press the bottom button and the power button for 20 seconds.
Drag down the screen with your finger and press the “Settings symbol” it will be along the right hand side. It’s grey and small, look for it.
Settings should pop up! Took a while for me, just keep trying if you don’t get it the first time.
Go to
1: “apps and notifications”
2: select “Kids Launcher”
3: select “force stop”
4: scroll to the bottom of that same page and select “Advanced” there will be a drop down arrow
5: select “home app” another one except the kids launcher.
Finally resolved this! We didn’t even put a pin. Weird hope it helps!!!!
chad says
Solved!!! Happened to me tonight. I found no help on internet and safemode didn’t work, out of pure frustration I kept entering 0. Repeatedly. Dont stoo when it checks your password. After 15, or 20 zeros password recovery came up with 3 options,
Enterpasswoed
Biometrics
One time email verification
I unlocked with my finger print, created a new kids mode password, then put that in again and unlocked it. Like I said it was dumb luck. But wtf it worked is all that matters
christiana says
Hi
Need a temporary kids home pin. My 3 yrs old randomly typed in an unknown pin. Can’t have access to my documents. Pls it’s urgent
Tegs says
Need a temporary kids home pin
Katrina says
Hi Samsung Team or Kids Home Team,
your five (5) instructions to solve the kids home app password does not work and you have not answer the question and send temporary password by email.
Samsung Cell Phone Team if this simple problem is not solve, it doesn’t make since buying Samsung cell pone.
A loyalty customer should not to go through this, especially for a simple password problem
Katrina
Katrina Duncan says
Need temporary password to unlock phone in kids home app
Thank You Samsung team :)
Kobyn says
It won’t work on my Samsung galaxy a20 I n3e for get it off kids mode it won’t start in the safe settings
Tah Paw says
Can anyone help me with my Samsung galaxy tablet I forgot the password in kids home and I couldn’t go back anymore.
Zee says
Please help i also cannot access my Setting, im on safe mode
Asogwa says
Please help me my device is not showing setting what should I do
haitham says
I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tab s
Shamaria says
Just bought this tablet for my 2 year old daughter and for a minute my heart really stop and then I say why not ask Google for instructions to help me out and I never regret it, this was a big help thanks so much..
Maria says
Hi. My daughter must press random numbers i have no idea what she’s been doing on her Samsung tablet. The problem is the whole tablet can’t play anything else and it’s just stay on the “Enter your Pin on Kids Mode. Can you help me solve it please
Mitha says
THANKYOU SO MUCH, IT WORKS! THIS ARTICLE WAS SAFE MY LIFE, BECAUSE SAMSUNG CENTRE TELLING MY PHONE MUST BE RESET, I HAVE ALOT OF INPORTANT DATA, AND I FOUND THIS ARTICLE
OY says
Already gone into safe mode option, but still can’t access settings or any other thing. It is still showing the kids stuff. Pls help. Thanks
Satbir singh says
My son has forgot pin of kids home help plz
Fotios Ntoutsias says
My son forgot the password plz help m using Samsung Galaxy tablet
Edward motsiheni says
My samsung s10+ my kidshome forgot their password to log in please help us to log in
Zikhona says
My son forgot the password plz help m using Samsung Galaxy tablet
Amanda says
My son got a Samsung tab A 8 and I didnt set up the parents password setting things and I put kids mode on and I cant get out now.
Janet says
Same thing happening to me at the moment
RAJA SHAH says
Already done for safe mode option , and also safe mode was showing but it was not opening to disable kids mode . What I have to do for opening safe mode?
Reana says
It’s gone into safe mode but I still can’t access settings or anything n he’s forgotten the PIN number n it’s not only making him upset but making this parent go crazy ?♀️
Lorraine Smith says
my daughter forgets her 4 digit pin for her samsung galaxy Tab A, when i try turn it off it says i need the pin to do so! helllllllp!!!!! a very frustrated 8 year old child here ??
Gina Leal says
(In toy story alien voice) You have saved our lives, we are eternally grateful!
Asif hayat says
Best bypass key very helpful
hamed says
thank you very much :)
Angela says
my note 8 does not allow.ne to disable this app is not even allow this option in safe mode?????
Jill says
The off and down volume button are not working for my s10 phone. I’m using a blank kids phone to post this. I need to access my phone, it’s for work, please help me reset this stupid kids app
Jasmine says
please help me. nothing has work
Jade says
I panicked when I done this but I dragged down from the top tapped on the icon for profile user and hit guest then set up a new kids mode password in there and went back and turned it off on the main account ??
Jacqueline Hill says
Kids stuff has appeared on my Samsung Galaxy J5. I can’t seem to remove it. It is asking for a pin which I’m reluctant to enter. I’m unable to do anything at all on my phone.
I tried the power off / volume down to restart in safe mode but it has gone straight back to all these kids things like Crocro’ Friends Village; Bobby’s Canvas and so on. I’m really worried as I don’t trust this at all.
Diane says
Try using the Phone provider SIM card code. ( code you use when you power up or restart your phone)
Devananda says
Thank you.Thank you so much.I was really tensed.Thanks for your help?
leila raggad says
once you unlock the tablet it goes straight to the Samsung kids app the safe mode is on the bottom left corner, but not able to do anything else??? i do not know what to do? please help
RIFAT OGUZ OZBEK says
Thanks for the solution and for taking time to share it.
onharr says
Thank you for your solution. It worked amazingly on my brother’s phone and thank so this I learned that safe mode is such a great way to fix problems due to third-party apps.
carlo belsonda says
its works for me thank you so much
Damita says
I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tablet
Thulani says
Please help me. I have Samsung A30 . I try all Time to reset. my phone is safe mode or kids mode. Please help me
Nishat Chowdhury says
When i start the device it shows kids mode..i can’t find the setting.. What should i do?? Plz suggest
MarZan says
Thanl you so much my child forgot the pin code then she tried to fix it by searching online and followed your steps and it worked
May God Bless You
Esther Ernest says
I have a Samsung 4 &it hasn’t worked…..my phone has stuff on it…..could someone plz help me
Saleem Marsoof says
Thank you. It worked for me, and may God Bless u!
Tahir says
May Allah grant you heavens!
Nawsheen says
Unable to get out from this apps, still stuck. Help plz!
Gap says
I cannot open the settings even at safe mode still asking for password even at a safe mode :(
Sadik says
Bro may Allah bless you!
BTW, in newer software as in my A30 (2019), type in “Kids Home” after activating safe mode and going into settings. Then select Kids Home and uninstall it,,, then restart after the uninstallation is complete.
Nonny says
I have been trying this idea but it’s not working for me. The safe mode is not highlighted.. Someone please help me I’m losing it
Rishad says
it work perfect in my samsung a30…
Thanks a lot….
King says
This is insane it works may God bless him for his deeds
Hasna Mollah says
I don’t know how to get into the phone. I never put a pin. Now I can’t even use the phone. Please tell me what t do. I would like to erase this whole app.
Modupeola says
Thank you so much, it worked like magic.
MANOJ KUMAR JANGID says
Thank you so much . It worked for me.
Jp says
Tanx so much.it worked on my galaxy s4
Shubham says
Can it works in Samsung galaxy A30
Henry Onyege says
Tried it out on my Tab and it worked very well. Thanks alot
Girish says
Tq u it works!!!!
Karin says
It worked THANK YOU Yes do hold the volume down button until the device has restarted.
Assassin_578 says
can you delete kids mode before even enabling it?
SeattleFreeze says
Thank you this worked on my Samsung Galaxy S10+
Glory says
In safe mode and I cannot access settings to remove it, I forgot the pin
isabel says
In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad
Maria Claes says
I want it to be removed from my device, not just disabled.,.
Mike Yousif says
Thanks Shelly, if it wasn’t for your comment, the instructions don’t work.
Liz says
In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad
Debra Gothann says
Thank you this worked! Thank you to Shelley, your tip is greatly appreciated!
Yahoo I got my phone back!!
Tarron Cooper says
please help i am in safe mode but i cannot get into settings from kids mode.
Wally says
Doesn’t work. App still starts up straight away in safe mode.
Shelley says
Fab! The trick is to continue to press the “volume down” button until the device has finished starting up.
maninder singh says
thanks nice trick
Arnav Bindal says
This trick is very good .
It is perfectly working .
It is very helpful for me.
??
Adiyatta says
This did not work and my Samsung tablet is stuck on ODIN mode now.
Beverly ryan says
No this didn’t work. I have a galaxy samsung s4. Been to best buys, samsung tech. Nothing has worked.
Please help don’t want to loose my numbers and photos.
Mark jefte says
Hey my device is not going to the aafe mode what should i do SM T531 .