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Forgot Kids Mode PIN on Samsung Galaxy Device

Forgot Kids Mode PIN on Samsung Galaxy Device

By Mitch Bartlett 102 Comments

If you have forgotten the PIN to get your Samsung Galaxy S, Tab, or other Galaxy device, you can follow these steps to get access to your phone back.

  1. Power down the phone by pressing and holding the “Power” button and selecting “Power Off“.
  2. With the device off, press and hold the “Power” key to turn the device on while holding the “Volume Down” button. The device should start in “Safe Mode“. The words “Safe Mode” should be shown in the lower-left corner of the screen once the device starts.
  3. Once in Safe Mode, go to “Settings” > “Applications” > “Manage Applications“.
  4. Choose “Kids Mode” from the list of apps, then select “Uninstall“. Select “Done” once the uninstall is complete.
  5. Press and hold the “Power” button, then choose “Restart“, and your phone should restart normally and will be removed from Kids Mode.

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Comments

  1. Khalilulrehman says

    I have tried this step it shows safe mode but the settings options didn’t appear.

  2. Pearl E Archer says

    thank you Carol!! holding down the power button while the phone restarts and then releasing when you see the Samsung logo appear and holding down the volume until the phone restarts into safe mode.. this worked beautifully you saved the day Carol thank you so much!

  3. Angel says

    Struggling with kids mode in Samsung Tab. Need help . Safe mode didn’t help. Multiple pin also of no use. Another option

  4. Carol says

    I was able to get into safe mode using the steps below, however, not able to open settings, it still prompts to use the a kids mode PIN:

    Turn the device off.
    Press and hold the Power key.
    When Samsung appears on the screen, release the Power key.
    Immediately after releasing the Power key, press and hold the Volume down key.
    Continue to hold the Volume down key until the device finishes restarting.
    Release the Volume down key when you see Safe Mode on the device.
    Uninstall apps that are causing a problem.

  5. Damie Dumani says

    I tried to recover kids home pin with the power down guide but the phone is no longer powering off. What do I do.

  6. Elani Pienaar says

    Thank you thank you thank you!!

    I nearly lost it

    The trick is to hold down the volume down button a little longer while the phone restarts..(thus lifting your other finger from the restart button)

    Then:

    1) Settings
    2) Applicatoions
    3) Samsung kids
    4) force stop and uninstall

    Restart the phone again(without pressing any volume keys) and there you go!

    Thank you for the great info, I am soooo gratefull!!

  11. John d says

    Pls my Samsung A51 is lock on the kids zone,forgot the password and I can’t power it down,pls help

  12. Sh16 says

    On my tablet the safe mode still opened in kids mode and could not get out of it. What worked for me is:
    1. Enter multiple time wrong pin to close kids mode
    2. Samsung account will recognize this and ask you to confirm Samsung account
    3. This allows you to reset the pin for kids mode.
    4. Enter the new pin and you are out of kids mode.

  13. Che says

    Samsung Kids app
    Have a samsung tablet
    Stuck at enter pin which its not taking wont let me access parental mode .

    What an ache ! emailed samsung for a temporary pin ;not reply .

  14. Olwethu says

    Hi, I have a Samsung Galaxy Note 10 and the 0000 password is not working when I enter it from the KidsHome mode… Please help

  15. anomyous says

    It doesn’t work on my tablet. I locked it when i was few years old, after almost 2 years, i found it again. And it stucked in this stupid mode.

  22. Khadija Abdulhalim says

    Hi I need a temporary password my 3 year old blocked his s8 kindly help,,,the phone is stuck in kids mode.

  26. Hon. Dr Sakah Eze says

    It really helped me to sort out my wife’s phone she was exited and my studys here made me the Man of the house. Thanks. Hon. Dr. Sakah Eze Ahanonu

  28. Gigi says

    Power off completely
    Press the bottom button and the power button for 20 seconds.

    Drag down the screen with your finger and press the “Settings symbol” it will be along the right hand side. It’s grey and small, look for it.

    Settings should pop up! Took a while for me, just keep trying if you don’t get it the first time.

    Go to
    1: “apps and notifications”
    2: select “Kids Launcher”
    3: select “force stop”
    4: scroll to the bottom of that same page and select “Advanced” there will be a drop down arrow
    5: select “home app” another one except the kids launcher.

    Finally resolved this! We didn’t even put a pin. Weird hope it helps!!!!

  29. chad says

    Solved!!! Happened to me tonight. I found no help on internet and safemode didn’t work, out of pure frustration I kept entering 0. Repeatedly. Dont stoo when it checks your password. After 15, or 20 zeros password recovery came up with 3 options,
    Enterpasswoed
    Biometrics
    One time email verification
    I unlocked with my finger print, created a new kids mode password, then put that in again and unlocked it. Like I said it was dumb luck. But wtf it worked is all that matters

  30. christiana says

    Hi
    Need a temporary kids home pin. My 3 yrs old randomly typed in an unknown pin. Can’t have access to my documents. Pls it’s urgent

  32. Katrina says

    Hi Samsung Team or Kids Home Team,
    your five (5) instructions to solve the kids home app password does not work and you have not answer the question and send temporary password by email.

    Samsung Cell Phone Team if this simple problem is not solve, it doesn’t make since buying Samsung cell pone.

    A loyalty customer should not to go through this, especially for a simple password problem

    Katrina

  33. Katrina Duncan says

    Need temporary password to unlock phone in kids home app
    Thank You Samsung team :)

  34. Kobyn says

    It won’t work on my Samsung galaxy a20 I n3e for get it off kids mode it won’t start in the safe settings

  35. Tah Paw says

    Can anyone help me with my Samsung galaxy tablet I forgot the password in kids home and I couldn’t go back anymore.

  38. haitham says

    I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tab s

  39. Shamaria says

    Just bought this tablet for my 2 year old daughter and for a minute my heart really stop and then I say why not ask Google for instructions to help me out and I never regret it, this was a big help thanks so much..

  40. Maria says

    Hi. My daughter must press random numbers i have no idea what she’s been doing on her Samsung tablet. The problem is the whole tablet can’t play anything else and it’s just stay on the “Enter your Pin on Kids Mode. Can you help me solve it please

  41. Mitha says

    THANKYOU SO MUCH, IT WORKS! THIS ARTICLE WAS SAFE MY LIFE, BECAUSE SAMSUNG CENTRE TELLING MY PHONE MUST BE RESET, I HAVE ALOT OF INPORTANT DATA, AND I FOUND THIS ARTICLE

  42. OY says

    Already gone into safe mode option, but still can’t access settings or any other thing. It is still showing the kids stuff. Pls help. Thanks

  45. Edward motsiheni says

    My samsung s10+ my kidshome forgot their password to log in please help us to log in

  47. Amanda says

    My son got a Samsung tab A 8 and I didnt set up the parents password setting things and I put kids mode on and I cant get out now.

  49. RAJA SHAH says

    Already done for safe mode option , and also safe mode was showing but it was not opening to disable kids mode . What I have to do for opening safe mode?

  50. Reana says

    It’s gone into safe mode but I still can’t access settings or anything n he’s forgotten the PIN number n it’s not only making him upset but making this parent go crazy ?‍♀️

  51. Lorraine Smith says

    my daughter forgets her 4 digit pin for her samsung galaxy Tab A, when i try turn it off it says i need the pin to do so! helllllllp!!!!! a very frustrated 8 year old child here ??

  56. Jill says

    The off and down volume button are not working for my s10 phone. I’m using a blank kids phone to post this. I need to access my phone, it’s for work, please help me reset this stupid kids app

  58. Jade says

    I panicked when I done this but I dragged down from the top tapped on the icon for profile user and hit guest then set up a new kids mode password in there and went back and turned it off on the main account ??

  59. Jacqueline Hill says

    Kids stuff has appeared on my Samsung Galaxy J5. I can’t seem to remove it. It is asking for a pin which I’m reluctant to enter. I’m unable to do anything at all on my phone.

    I tried the power off / volume down to restart in safe mode but it has gone straight back to all these kids things like Crocro’ Friends Village; Bobby’s Canvas and so on. I’m really worried as I don’t trust this at all.

  60. Diane says

    Try using the Phone provider SIM card code. ( code you use when you power up or restart your phone)

  62. leila raggad says

    once you unlock the tablet it goes straight to the Samsung kids app the safe mode is on the bottom left corner, but not able to do anything else??? i do not know what to do? please help

  64. onharr says

    Thank you for your solution. It worked amazingly on my brother’s phone and thank so this I learned that safe mode is such a great way to fix problems due to third-party apps.

  66. Damita says

    I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tablet

  67. Thulani says

    Please help me. I have Samsung A30 . I try all Time to reset. my phone is safe mode or kids mode. Please help me

  68. Nishat Chowdhury says

    When i start the device it shows kids mode..i can’t find the setting.. What should i do?? Plz suggest

  69. MarZan says

    Thanl you so much my child forgot the pin code then she tried to fix it by searching online and followed your steps and it worked
    May God Bless You

  70. Esther Ernest says

    I have a Samsung 4 &it hasn’t worked…..my phone has stuff on it…..could someone plz help me

  75. Sadik says

    Bro may Allah bless you!
    BTW, in newer software as in my A30 (2019), type in “Kids Home” after activating safe mode and going into settings. Then select Kids Home and uninstall it,,, then restart after the uninstallation is complete.

  76. Nonny says

    I have been trying this idea but it’s not working for me. The safe mode is not highlighted.. Someone please help me I’m losing it

  79. Hasna Mollah says

    I don’t know how to get into the phone. I never put a pin. Now I can’t even use the phone. Please tell me what t do. I would like to erase this whole app.

  90. isabel says

    In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad

  92. Mike Yousif says

    Thanks Shelly, if it wasn’t for your comment, the instructions don’t work.

  93. Liz says

    In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad

  94. Debra Gothann says

    Thank you this worked! Thank you to Shelley, your tip is greatly appreciated!
    Yahoo I got my phone back!!

  95. Tarron Cooper says

    please help i am in safe mode but i cannot get into settings from kids mode.

  97. Shelley says

    Fab! The trick is to continue to press the “volume down” button until the device has finished starting up.

  99. Arnav Bindal says

    This trick is very good .
    It is perfectly working .
    It is very helpful for me.
    ??

  101. Beverly ryan says

    No this didn’t work. I have a galaxy samsung s4. Been to best buys, samsung tech. Nothing has worked.
    Please help don’t want to loose my numbers and photos.

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