If you have forgotten the PIN to get your Samsung Galaxy S, Tab, or other Galaxy device, you can follow these steps to get access to your phone back.
- Power down the phone by pressing and holding the “Power” button and selecting “Power Off“.
- With the device off, press and hold the “Power” key to turn the device on while holding the “Volume Down” button. The device should start in “Safe Mode“. The words “Safe Mode” should be shown in the lower-left corner of the screen once the device starts.
- Once in Safe Mode, go to “Settings” > “Applications” > “Manage Applications“.
- Choose “Kids Mode” from the list of apps, then select “Uninstall“. Select “Done” once the uninstall is complete.
- Press and hold the “Power” button, then choose “Restart“, and your phone should restart normally and will be removed from Kids Mode.
Reana says
It’s gone into safe mode but I still can’t access settings or anything n he’s forgotten the PIN number n it’s not only making him upset but making this parent go crazy 🤦♀️
Lorraine Smith says
my daughter forgets her 4 digit pin for her samsung galaxy Tab A, when i try turn it off it says i need the pin to do so! helllllllp!!!!! a very frustrated 8 year old child here 😫😫
Gina Leal says
(In toy story alien voice) You have saved our lives, we are eternally grateful!
hamed says
thank you very much :)
Angela says
my note 8 does not allow.ne to disable this app is not even allow this option in safe mode?????
Jill says
The off and down volume button are not working for my s10 phone. I’m using a blank kids phone to post this. I need to access my phone, it’s for work, please help me reset this stupid kids app
Jasmine says
please help me. nothing has work
Jade says
I panicked when I done this but I dragged down from the top tapped on the icon for profile user and hit guest then set up a new kids mode password in there and went back and turned it off on the main account 👍🏽
Jacqueline Hill says
Kids stuff has appeared on my Samsung Galaxy J5. I can’t seem to remove it. It is asking for a pin which I’m reluctant to enter. I’m unable to do anything at all on my phone.
I tried the power off / volume down to restart in safe mode but it has gone straight back to all these kids things like Crocro’ Friends Village; Bobby’s Canvas and so on. I’m really worried as I don’t trust this at all.
Diane says
Try using the Phone provider SIM card code. ( code you use when you power up or restart your phone)
Devananda says
Thank you.Thank you so much.I was really tensed.Thanks for your help😊
leila raggad says
once you unlock the tablet it goes straight to the Samsung kids app the safe mode is on the bottom left corner, but not able to do anything else??? i do not know what to do? please help
RIFAT OGUZ OZBEK says
Thanks for the solution and for taking time to share it.
onharr says
Thank you for your solution. It worked amazingly on my brother’s phone and thank so this I learned that safe mode is such a great way to fix problems due to third-party apps.
carlo belsonda says
its works for me thank you so much
Damita says
I’m in safe mode and still cant acess settings its saying I dont have permission and it’s still on the kids launcher. I dont remember the pin please help me with my android tablet
Thulani says
Please help me. I have Samsung A30 . I try all Time to reset. my phone is safe mode or kids mode. Please help me
Nishat Chowdhury says
When i start the device it shows kids mode..i can’t find the setting.. What should i do?? Plz suggest
MarZan says
Thanl you so much my child forgot the pin code then she tried to fix it by searching online and followed your steps and it worked
May God Bless You
Esther Ernest says
I have a Samsung 4 &it hasn’t worked…..my phone has stuff on it…..could someone plz help me
Saleem Marsoof says
Thank you. It worked for me, and may God Bless u!
Tahir says
May Allah grant you heavens!
Nawsheen says
Unable to get out from this apps, still stuck. Help plz!
Gap says
I cannot open the settings even at safe mode still asking for password even at a safe mode :(
Sadik says
Bro may Allah bless you!
BTW, in newer software as in my A30 (2019), type in “Kids Home” after activating safe mode and going into settings. Then select Kids Home and uninstall it,,, then restart after the uninstallation is complete.
Nonny says
I have been trying this idea but it’s not working for me. The safe mode is not highlighted.. Someone please help me I’m losing it
Rishad says
it work perfect in my samsung a30…
Thanks a lot….
King says
This is insane it works may God bless him for his deeds
Hasna Mollah says
I don’t know how to get into the phone. I never put a pin. Now I can’t even use the phone. Please tell me what t do. I would like to erase this whole app.
Modupeola says
Thank you so much, it worked like magic.
MANOJ KUMAR JANGID says
Thank you so much . It worked for me.
Jp says
Tanx so much.it worked on my galaxy s4
Shubham says
Can it works in Samsung galaxy A30
Henry Onyege says
Tried it out on my Tab and it worked very well. Thanks alot
Girish says
Tq u it works!!!!
Karin says
It worked THANK YOU Yes do hold the volume down button until the device has restarted.
Assassin_578 says
can you delete kids mode before even enabling it?
SeattleFreeze says
Thank you this worked on my Samsung Galaxy S10+
Glory says
In safe mode and I cannot access settings to remove it, I forgot the pin
isabel says
In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad
Maria Claes says
I want it to be removed from my device, not just disabled.,.
Mike Yousif says
Thanks Shelly, if it wasn’t for your comment, the instructions don’t work.
Liz says
In safe mode but cannot access settings to remove pin or kids mode on samsung galaxy iPad
Debra Gothann says
Thank you this worked! Thank you to Shelley, your tip is greatly appreciated!
Yahoo I got my phone back!!
Tarron Cooper says
please help i am in safe mode but i cannot get into settings from kids mode.
Wally says
Doesn’t work. App still starts up straight away in safe mode.
Shelley says
Fab! The trick is to continue to press the “volume down” button until the device has finished starting up.
maninder singh says
thanks nice trick
Arnav Bindal says
This trick is very good .
It is perfectly working .
It is very helpful for me.
👍👍
Adiyatta says
This did not work and my Samsung tablet is stuck on ODIN mode now.
Beverly ryan says
No this didn’t work. I have a galaxy samsung s4. Been to best buys, samsung tech. Nothing has worked.
Please help don’t want to loose my numbers and photos.
Mark jefte says
Hey my device is not going to the aafe mode what should i do SM T531 .