After upgrading to Windows 11, many users noticed the Microsoft IPP driver offered only greyscale and monochrome printing options. This means that users can’t print in color; they can only print in black and white. While this may not be a major issue for most users, it can be quite annoying if you’re trying to print photos or images.
How to Fix Microsoft IPP Class Driver No Color Options
⇒ Quick Fix: Try saving the print file as an XPS Document and then check if you can print it in color.
Run the Printer Troubleshooter
Navigate to Settings, select System, and go to Troubleshoot. Then, select Other troubleshooters, and run the Printer troubleshooter.
Wait until the troubleshooter fixes your printer issues, and try to print in color again.
Update Your Printer Drivers
- Launch the Device Manager.
- Click on Print Queues.
- Right-click on your print driver.
- Select Update driver.
- First, select Browse my computer for driver software.
- Then, click on Let me pick from a list of available drivers on my computer.
- Select the Microsoft IPP Class Driver.
- Hit Next, and follow the on-screen instructions.
- If the issue persists, select Update driver again.
- Then, click on Search automatically for drivers.
If you still can’t print in color, right-click on your printer driver, and select Uninstall device. Then, restart your computer to reinstall a new driver version.
Enable the Correct Printer Driver and Port
- Go to Settings.
- Click on Bluetooth & Devices.
- Select Printers & scanners.
- Click on your printer and scroll down to Printer properties.
- Then, select the Advanced tab.
- In the Driver field, use the drop-down menu to select the correct printer name.
- Click on the Ports tab.
- Select the correct printer name.
- Hit Apply to save the settings.
- Shut your printer down and restart your computer.
- Turn on your printer, and wait until it connects to your machine.
- Try to print in color again.
Reinstall Your Printer
Try reinstalling your printer and check if the issue persists.
- Navigate to Settings.
- Select Bluetooth & Devices.
- Then, scroll down to Printers & Scanners.
- Click on your printer and hit the Remove button.
- Make sure to uninstall the other items related to your printer, such as drivers, apps, and so on.
- Restart your computer and reinstall your printer.
Some users said they had to reinstall the printer twice to solve the problem. Check if this workaround does the trick for you as well.
Conclusion
To fix the issue where the Microsoft IPP driver offers only greyscale and monochrome printing options, first run the Printer troubleshooter. Then, update your printer driver to the latest version. Additionally, go to advanced printer settings, and enable the correct driver and port. If the issue persists, uninstall and reinstall your printer.
Did these solutions help you fix the problem? Which of them did the trick for you? Don’t forget to comment below.
Doug says
Microsoft will be coming out with a fix :
https://learn.microsoft.com/en-us/windows/release-health/known-issues/known-issue-2913
Anne says
Thank you. I had to uninstall and reinstall, but it worked just in time for designing my daughter’s party invitations!
Samantha says
Finally a forum that actually solved one of my issues!