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Why is Facebook Marketplace Icon Missing?

Why is Facebook Marketplace Icon Missing?

By Mel Hawthorne 36 Comments

The Facebook Marketplace icon is one we’re all familiar with – or at least most of us. The icon is located in the middle of your app screen menu at the top of your app, or on the menu on the left side on the browser version… except for when it’s not!

Odds are you’ll not come across this very often, but you may find yourself in a situation where your marketplace has disappeared, this can be for a number of reasons.

Find the reasons and possible fixes below!

  1. You’re under 18 – the marketplace is only available for adults. If you want to use it, ask an older family member for help instead.
  2. You are in an unsupported region – several countries and regions aren’t supported. Although countries like the US, Canada, Australia, and Germany are supported, others are not. So, if Facebook thinks you are in an unsupported location, you may not be able to see the marketplace. You can change this by setting your region to somewhere that is supported (or wait until you leave the unsupported region again!).
  3. Your account is too new – though not always, some brand new Facebook accounts don’t yet have the marketplace section. This is to prevent scammers and spammers from making new accounts and gaining immediate access. The only thing you need to do is wait for a few hours or days, and it will appear. It can also help to actively use it – comment, interact with friends or posts to show your account is real.
  4. You are using an unsupported device – though only a few devices are subject to this, old iPods, for example, don’t support this functionality. You’ll have to access the marketplace via another platform instead.
The marketplace symbol in the middle

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Comments

  2. Euleta Guy says

    My facebook Marketplace has disappeared. I don’t have a menu either

  3. Deborah says

    I need your help marketplace icon is not there on my iphone still am selling items now I cant sell or see if there are any buyers can it be put back now?

  4. Bobby Radford says

    My FB Market place disappeared. What happened? How can I get back on FB.Marketplace? thanks

  5. Jane Poston says

    My Marketplace Icon is not showing in my Facebook groups. I hope previously posted items directly to the Marketplace site by using Marketplace with pic’s of the various items. Now with the Marketplace Icon missing I can’t update or remove the items. Can you please help me as I know that I definitely haven’t posted anything un-towards anyone.

  6. Pat ryan says

    My market place icon is gone all messages are coming into my private messanger help me get it back. I’m at a loss also it’s all changed my pic is gone too.

  7. Eddie says

    My Marketplace personal edit icon disappeared, can’t delete my adv on 21 places, so upset, please help or advise, thanks so much

  9. David Neal says

    My marketplace shortcutbar button has disappeared. i have tried several ways to get it back with nothing fixing it

  11. Linda says

    Help!! My marketplace icon disappeared… I use it all the time … I’ve tried following directions to restore but unsuccessful

  13. Judy Kemmerick says

    My marketplace icon suddenly disappeared…….how do I get it back? Thank you.

  14. Anis says

    I am 31. My account is not new. I’ve been using market place on the same device. And suddenly it disappeared

  16. Julie says

    No it didn’t, I’ve never had the MP icon on any of my phones (currently a new IPhone) lots of people have tried to sort it for me but no joy, and I seek a lot on FB and MP but still no icon

  17. John says

    My Facebook marketplace icon has disappeared……… what can I do to get it back on my phone?

  18. Cynthia Matthews says

    I am 72 and don’t know what they are on about. We have Markets here in New Zealand. I push button to see what’s selling and get this. Strange.

  19. Karen says

    I noticed today that my Marketplace icon has disappeared. If I click on my facebook profile it’s in my groups section. I have two items for sale and have a 5 star rating and usually sell things straight away. Am not receiving notifications or messages from market place. Any idea what’s going on?

  20. D. Hemming says

    I have marketplace but my own personel profile, where I can follow others, and my feedback has disappeared on the 2nd April 2021. The top right hand corner normally there is a dark head icon to press on to go on my profile has gone.
    Anybody know was going on? Thank you

  21. Tim Hughes says

    Yes no longer appears in the icons at the base of the app but if you tap on the menu it’s there with your groups ect. Hope that helps.

  22. Lucia BURRESS says

    My fb icon is missing and can’t use on my Android. I have to go to my computer. How can I get it cack on my Android?

  26. Dixie A Lee says

    I don’t have fb icon. . I checked for violations and shows none.. how do I get it back or do I just delete my account and forget about it.

  29. Ann Marie Grabowski Kain says

    I no longer have the Marketplace icon on my phone. I’m over 18 and I live in the United States. Can you help me???

  32. brad smith says

    How can I get the market place icon on my Facebook pages i am over 18. My old facebook page was hacked I had to get a new account.
    Thank you

  36. horst says

    Been nearly a week and i have no marketplace icon. I’m a new user. How long does it take. ?
    Reloaded facebook 3 times.

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