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Why is Facebook Marketplace Icon Missing?

Why is Facebook Marketplace Icon Missing?

April 2, 2020 by Mel Hawthorne 40 Comments

The Facebook Marketplace icon is one we’re all familiar with – or at least most of us. The icon is located in the middle of your app screen menu at the top of your app, or on the menu on the left side on the browser version… except for when it’s not!

Odds are you’ll not come across this very often, but you may find yourself in a situation where your marketplace has disappeared, this can be for a number of reasons.

Find the reasons and possible fixes below!

  1. You’re under 18 – the marketplace is only available for adults. If you want to use it, ask an older family member for help instead.
  2. You are in an unsupported region – several countries and regions aren’t supported. Although countries like the US, Canada, Australia, and Germany are supported, others are not. So, if Facebook thinks you are in an unsupported location, you may not be able to see the marketplace. You can change this by setting your region to somewhere that is supported (or wait until you leave the unsupported region again!).
  3. Your account is too new – though not always, some brand new Facebook accounts don’t yet have the marketplace section. This is to prevent scammers and spammers from making new accounts and gaining immediate access. The only thing you need to do is wait for a few hours or days, and it will appear. It can also help to actively use it – comment, interact with friends or posts to show your account is real.
  4. You are using an unsupported device – though only a few devices are subject to this, old iPods, for example, don’t support this functionality. You’ll have to access the marketplace via another platform instead.
The marketplace symbol in the middle

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Filed Under: Internet Tagged With: facebook

Reader Interactions

Comments

  1. Allen says

    November 2, 2022 at 4:53 pm

    Facebook Marketplace icon missing

  2. V-Garcia says

    August 4, 2022 at 8:51 pm

    I fixed it for me. All I did was go to settings, scroll down to where you see shortcuts, click on it and then click shortcut bar. There it will show you what you have already and what you can add.

  3. Naomi Campbell says

    August 2, 2022 at 5:33 pm

    If your Facebook website is zoomed in too much you loose some of the options, such as marketplace. If you zoom out it reappears,

  4. Patti says

    July 2, 2022 at 12:22 pm

    How is asking question helping? One day I had it and use to browse everyday the next day gone ? So soon to delete fb

  5. Masadean says

    May 31, 2022 at 10:16 pm

    I can’t install marketplace on face book

  6. Euleta Guy says

    May 1, 2022 at 7:09 pm

    My facebook Marketplace has disappeared. I don’t have a menu either

  7. Deborah says

    March 27, 2022 at 5:48 pm

    I need your help marketplace icon is not there on my iphone still am selling items now I cant sell or see if there are any buyers can it be put back now?

  8. Bobby Radford says

    January 9, 2022 at 9:18 am

    My FB Market place disappeared. What happened? How can I get back on FB.Marketplace? thanks

  9. Jane Poston says

    December 26, 2021 at 8:34 pm

    My Marketplace Icon is not showing in my Facebook groups. I hope previously posted items directly to the Marketplace site by using Marketplace with pic’s of the various items. Now with the Marketplace Icon missing I can’t update or remove the items. Can you please help me as I know that I definitely haven’t posted anything un-towards anyone.

  10. Pat ryan says

    November 27, 2021 at 3:58 pm

    My market place icon is gone all messages are coming into my private messanger help me get it back. I’m at a loss also it’s all changed my pic is gone too.

  11. Eddie says

    November 4, 2021 at 5:16 am

    My Marketplace personal edit icon disappeared, can’t delete my adv on 21 places, so upset, please help or advise, thanks so much

  12. Clare Charnley-Hall says

    November 1, 2021 at 11:39 pm

    My little man icon where I edit my listing’s has done

  13. David Neal says

    October 23, 2021 at 11:15 pm

    My marketplace shortcutbar button has disappeared. i have tried several ways to get it back with nothing fixing it

  14. Robbie Fulgham Fulgham lll says

    October 13, 2021 at 11:11 pm

    No I still don’t have the marketplace icon please help

  15. Linda says

    October 10, 2021 at 1:06 pm

    Help!! My marketplace icon disappeared… I use it all the time … I’ve tried following directions to restore but unsuccessful

  16. Dykes says

    October 1, 2021 at 9:06 am

    My Market Place icon has disappeared of my phone how do I get it back

  17. Judy Kemmerick says

    June 30, 2021 at 9:07 pm

    My marketplace icon suddenly disappeared…….how do I get it back? Thank you.

  18. Anis says

    June 6, 2021 at 9:56 pm

    I am 31. My account is not new. I’ve been using market place on the same device. And suddenly it disappeared

  19. Linda. Richardson says

    May 19, 2021 at 7:12 am

    Icon. for marketplace is missing

  20. Julie says

    May 2, 2021 at 6:03 am

    No it didn’t, I’ve never had the MP icon on any of my phones (currently a new IPhone) lots of people have tried to sort it for me but no joy, and I seek a lot on FB and MP but still no icon

  21. John says

    April 22, 2021 at 1:24 pm

    My Facebook marketplace icon has disappeared……… what can I do to get it back on my phone?

  22. Cynthia Matthews says

    April 13, 2021 at 7:33 pm

    I am 72 and don’t know what they are on about. We have Markets here in New Zealand. I push button to see what’s selling and get this. Strange.

  23. Karen says

    April 12, 2021 at 2:16 am

    I noticed today that my Marketplace icon has disappeared. If I click on my facebook profile it’s in my groups section. I have two items for sale and have a 5 star rating and usually sell things straight away. Am not receiving notifications or messages from market place. Any idea what’s going on?

  24. D. Hemming says

    April 6, 2021 at 5:40 am

    I have marketplace but my own personel profile, where I can follow others, and my feedback has disappeared on the 2nd April 2021. The top right hand corner normally there is a dark head icon to press on to go on my profile has gone.
    Anybody know was going on? Thank you

  25. Tim Hughes says

    March 21, 2021 at 5:02 am

    Yes no longer appears in the icons at the base of the app but if you tap on the menu it’s there with your groups ect. Hope that helps.

  26. Lucia BURRESS says

    March 6, 2021 at 3:45 pm

    My fb icon is missing and can’t use on my Android. I have to go to my computer. How can I get it cack on my Android?

  27. Carol Geels says

    March 2, 2021 at 9:39 pm

    I have the marketplace icon, but I can’t use marketplace anymore. Why?

  28. Sam Hunt says

    February 22, 2021 at 8:27 am

    I don’t even have a Facebook marketplace on my Facebook app….. and I really need this!

  29. Leo says

    February 3, 2021 at 2:40 pm

    The icon of marketplace has disappeared. How can it be fixed?
    Thanks

  30. Dixie A Lee says

    January 24, 2021 at 8:28 am

    I don’t have fb icon. . I checked for violations and shows none.. how do I get it back or do I just delete my account and forget about it.

  31. Benji Nixon says

    January 13, 2021 at 7:19 pm

    Lost my market place. Been on here forever and I’m over 18

  32. Kay says

    January 12, 2021 at 3:20 pm

    My marketplace icon dissappeared

  33. Ann Marie Grabowski Kain says

    December 12, 2020 at 6:54 pm

    I no longer have the Marketplace icon on my phone. I’m over 18 and I live in the United States. Can you help me???

  34. Diane says

    December 6, 2020 at 11:21 am

    Lost my FB MARKETPLACE icon. Help

  35. Frances Skelly says

    October 27, 2020 at 9:06 pm

    My Facebook Marketplace icon just disappeared! How do I get it back?

  36. brad smith says

    October 11, 2020 at 4:18 am

    How can I get the market place icon on my Facebook pages i am over 18. My old facebook page was hacked I had to get a new account.
    Thank you

  37. Jan says

    September 6, 2020 at 3:06 am

    I cannot find marketplace icon my FB
    Help!

  38. William Damron says

    July 27, 2020 at 2:43 pm

    I need help getting my marketplace icon back

  39. Sylvia says

    July 20, 2020 at 1:45 pm

    I need. Help I. Like to put my Marketplace icon back on Facebook

  40. horst says

    July 19, 2020 at 9:57 am

    Been nearly a week and i have no marketplace icon. I’m a new user. How long does it take. ?
    Reloaded facebook 3 times.

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Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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