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Outlook: Error “An OLE registration error occurred. The program is not correctly installed…”

Mitch BartlettApril 14, 2017 Comments (4)

You may get an error when you try to write an email in Microsoft Outlook:

Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program.

I personally received this error message when selecting the “Send/Receive” button.

To try to fix this problem, perform the following steps.

  1. Close Outlook.
  2. Select the “Start” button, then type “cmd“.
  3. Right-click “Command Prompt”, then choose “Run as Administrator“.
  4. In the command prompt type the following, then press “Enter“:
    regsvr32 ole32.dll
    In some cases, you may need to type:
    regsvr32 %windir%\system32\ole32.dll

You should get a response that says the registration succeeded. Select “OK” and try Outlook again.

If the error message still appears, try the following:

Note: You may lose some data or settings.

  1. Close Outlook.
  2. Navigate to “C:\Users\USERNAME\AppData\Local\Microsoft\Outlook“
  3. Delete and clear all files located in the “Outlook” folder so that it is empty.
  4. Open Outlook, and it should re-create and update its data source and function correctly.

Thanks to Somajde for this fix.

Categories: Office

Author Mitch Bartlett

Through my career that spans over 20 years I have become an expert in Microsoft Systems Administration, Android, and macOS. I started this site as a technical guide for myself and it has grown into what I hope is a useful knowledgebase for everyone.

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Comments

  1. Motu Patlu cartoon says:
    May 23, 2022 at 5:01 am

    Hello sir my youtube channel is linked sir please i am don’t again mistek sir please restated my youtube channel sir and linked account sir please sir

  2. Zak says:
    July 24, 2020 at 11:14 am

    Worked like a charm! Not sure the issue these others are having.

  3. Robert says:
    February 21, 2020 at 9:30 am

    Fix my a**…

  4. Ron McIntire says:
    January 26, 2018 at 11:28 am

    NO!
    Still get error message.

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My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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Last Updated on April 14, 2017 by Mitch Bartlett