OneDrive: Document is Unavailable on Windows 10

Not being able to access your documents on your Windows 10 computer is really annoying. Especially when you’re in a hurry. When this happens, you may get the following error message:

“C:\Users\UserName\OneDrive\Documents is unavailable”.

This results in not being able to access any of the folders stored on your computer.

Fix OneDrive Documents Folder is Unavailable

Recreate the Missing Documents Folder

One potential solution consists of recreating the missing Documents folder.

Close OneDrive completely. You can also launch the Task Manager and close any OneDrive-related processes still listed there.

Then navigate to C:\Users\UserName\OneDrive. If the Documents folder is nowhere to be seen, create it yourself. Next, right-click on an empty area and select New → Folder. Name it Documents.

If the folder is visible, create a copy of it. Then, move the original folder to your desktop. Edit the name of the copy folder that remained in the OneDrive folder. Delete the ‘copy‘ part from the name.

Launch OneDrive and check if this workaround solved the problem.

Restore the Documents Folder

Restoring the Documents folder is another solution you can try out.

1. Exit OneDrive.
2. Open File Explorer (press Windows Key + E).
3. Locate the Documents folder in the left-hand pane.
4. Right-click on the Documents folder.
5. Then select Properties.
6. Select the Location tab. This should show you the current location of the Documents folder.
7. Select the Restore Default option.
   • As a result, this will bring the Documents folder back to C:\Users\UserName\Documents.
8. Save the changes. Check if OneDrive can locate the Documents folder now.

Verify the Permissions

Similarly, the permissions set to the Documents folder may block other programs from accessing it.

1. Launch the File Explorer.
2. Right-click again on the Documents folder. Click on Properties.
3. Then navigate to Security → Advanced.
4. Locate this box: Replace all child object permission entries with inheritable permission entries from this object. Tick this option.

Save the changes. Launch OneDrive again. Check if the issue is gone.