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iPhone Contact Names Missing From Message Notifications

iPhone Contact Names Missing From Message Notifications

By Mitch Bartlett 6 Comments

Apple iPhone users may encounter a problem where contact names are missing from text message notifications. The problem is commonly solved with these fixes.

Fix 1 – Edit One Name

This is the most common fix. Open the Contacts app and edit any of the names. Make any small change and save the contact. This will “refresh” the contacts database and often fix the problem with missing names.


Fix 2 – Restart iMessages

  1. Open “Settings” > “Messages” and turn “iMessages” to “Off“.
  2. Restart the iPhone.
  3. Open “Settings” > “Messages” and turn “iMessages” to “On“.

Fix 3 – Reset Syncing

  1. Open “Settings” > “Contacts” > “Accounts“.
  2. For any accounts you have, (like iCloud, Exchange, Yahoo, etc.), select the account, then set “Contacts” syncing to “Off“.
  3. Restart the iPhone.
  4. Return back under “Settings” > “Contacts” > “Accounts” > account name, and toggle the setting back to “On”.

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Filed Under: iOS Tagged With: iPhone

Reader Interactions

Comments

  1. christine says

    November 11, 2020 at 9:19 am

    When I go to settings – contacts – accounts – icloud – contacts I am asked if i want to delete all contacts from my home. Am i supposed to do this? Will they come back when i turn the phone on and toggle ‘on ‘

  2. AMIT MISHRA says

    September 15, 2018 at 6:37 am

    THANKS IT JUST WORKED

  3. Alison says

    September 14, 2018 at 6:58 am

    After trying a number of other complicated “solutions “ to the problem of missing names in IMessage with NO results, I followed instructions for Fix 1 and….success!!! Thanks so much!

  4. Pamela says

    August 25, 2018 at 9:40 pm

    Worked like a charm! Thanks so much…this happens every now and then and it’s very much a first world problem, but still, super annoying ?

  5. Doreen Choquette says

    April 26, 2018 at 12:09 pm

    My message contacts are suddenly missing, My email contacts are still there.

  6. Morven Seib says

    September 23, 2017 at 7:33 pm

    This post did not help at all. I have just updated to OS 11.0 on my iPhone and the contact names on ‘Messages’ have been cleared ~ I just have the phone numbers. Your article says to go to ‘Settings>Contacts>Accounts’ but in my ‘Contacts>Settings’ there is no ‘Accounts. All I have is the following: Siri & Search, Sort Order, Display order, Short Name, My Info and at the bottom in blue ‘Import SIM Contacts’ so your suggestions are no help to me.

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