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Teams in Outlook: We Couldn’t Schedule the Meeting

Teams in Outlook: We Couldn’t Schedule the Meeting

Posted on February 24, 2021 by Madalina Dinita 1 Comment

Did you know that you can schedule Teams meetings in Outlook? You can do that with the help of the Teams Meeting add-in. All you need to do is install the add-in, click on the Appointment tab and select Teams Meeting. You can then enter the details and schedule the meeting.

Well, scheduling a Teams meeting in Outlook may not always work. When the process fails, you usually get the following error message: “We couldn’t schedule the meeting. Please try again later.”

Fix Teams Meeting Error in Outlook: We Couldn’t Schedule the Meeting

Check Teams for Web

As a quick workaround, try accessing Teams for Web and check if scheduling a meeting in the web counter-part works. If it does, this may indicate the problem resides on your desktop app, not on your Teams or Outlook account.

Go to Teams Online, select the Meetings icon and try to create and schedule a new meeting. teams for web schedule meeting

Alternatively, you can launch Outlook Live, go to Calendar and add a new meeting. You can then convert your Outlook meeting to a Teams meeting.

Disable and Enable the Add-In

This error may occur because you accidentally disabled your Teams Meeting add-in in Outlook options. Go to File, select Options, and check the list of add-ins. If the add-in is already enabled, turn it off and then re-enable it. Restart Outlook and check if you can schedule your meetings now.Microsoft Teams Meeting Add-in for Office outlook

Add Your Teams Email to Outlook

For this meeting feature to work, you need to add Teams to Outlook. In other words, add the email account associated with your Teams account to Outlook.

Keep in mind that Outlook supports multiple email accounts. Ensure your Teams email is on the list.

  1. Launch Outlook and go to File.
  2. Click on Account Settings and select Account Settings again.microsoft outlook account settings
  3. Add the account you used to create your Teams account.
  4. Save the changes and exit Outlook.
  5. Launch Teams and wait 30 seconds. Then launch Outlook again and try to create a Teams meeting.

Additionally, feel free to remove any email accounts you no longer use. To clarify, keep only the account associated with Microsoft Teams. Don’t worry about it, you can add additional email accounts later on.

To remove an email account from Outlook, go to File and select Account Settings. Then select the email you want to remove and hit the Remove button.

remove microsoft outlook email account

Reinstall Teams

A number of users managed to fix this error by installing Teams again. Here are the steps to follow:

  1. Log out of your accounts and exit Teams and Outlook completely.
  2. Then go to Microsoft’s website and install Teams again. There’s no need to uninstall your current app. Simply download a fresh copy of the app.
  3. Launch Teams, log back in, click on your profile picture and check for updates. Wait until Teams confirms the app is up-to-date. Click the confirmation message to relaunch Teams.
  4. Wait 30 seconds after Teams launches and then launch Outlook and log in.
  5. Wait another 30 seconds, and then go to your Outlook calendar to try to schedule the Teams meeting again.

It is necessary to open Teams before Outlook for your data to sync correctly.

Uninstall the Newest Cumulative Updates

Did this problem occur after you installed the latest Windows 10 cumulative updates? If the answer is Yes, then pause the updates and uninstall the patches you recently installed.

  1. Go to Control Panel, and under Programs, select Uninstall a program.
  2. Then click on View installed updates. view installed updates control panel
  3. Select the problematic update(s) and uninstall them.
  4. Check if you can schedule your Teams meetings now.

Conclusion

Not being able to schedule Teams meeting in Outlook is a pretty common issue. Ensure the email account associated with Teams has been added to Outlook. Additionally, disable and re-enable the Teams Meeting add-in. Hit the comments below and let us know which solution worked for you.

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Filed Under: Software Tagged With: Microsoft Teams

Reader Interactions

Comments

  1. Martin says

    March 23, 2021 at 6:27 am

    Hi,

    None of these fixes have resolved the issue…

    The issue only happens when arranging the meeting for someone else.

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