When you take a picture or record a video on your Samsung Galaxy S8 or Note8, it has to be saved somewhere. You can choose to save items to the internal memory of the phone or the SD card by using a setting within the Camera app.
- Open the “Camera” app.
- Select the settings gear icon located at the upper-right corner of the screen.
- Scroll down and tap “Storage location“.
- Select “Device storage” or “SD card” as desired.
Kristy DM says
Using the Pro camera (in native camera Samsung app) still saves it to internal storage. Using the normal Photo camera saves it to SD card. Having the 2 folders and moving the contents from internal to SD card has jacked up Google photos and now no photos will upload to save. Arggggghhhhh.
ANIL KUMAR says
If you do restart after making sd card default memory, it works.
zheng says
I found that the pictures took by the camera of my S8 are saved on my SD card and Internal storage randomly even if the path I set up is SD card. It’s so wired.
Helen Wright says
I’m going to either email or call Samsung and ask them what to do or to create an update to correct this issue. I’ll come back here and post their response.
Helen Wright says
Can you save it to the phone then transfer it to the SD card?
Deb says
Same issue, Note 8– lots of space on the SD card. Relatively new issue. It is intermittent but is happening more frequently. VERY annoying as I’ve lost the opportunity to have important photos.
Anna says
I have the same problem. None of my photos are saving to my SD card despite changing the relevant settings. I was hoping someone here would have an answer but it sounds like it’s a note 8 fault.
K E Tang says
I have a Samsung Note 8 and have the same problem as all the above contributors, the photos and videos just do not move to the sd card. It is about time Samsung technical experts give their comments. Can we hear from them???
Darcie Clements says
I also have a note 8 and my storage is set to store to the SD card and it doesn’t. It’s still saving to the phone memory!! Frustrating, please fix Samsung!
Neil Kalmanson says
From the above comments, and my own experience, it doesn’t work on the Note 8, or other Samsung phones
Najam Ahmed says
The problem seems to be across most Samsung products. I have a S8 and Tab E 9.6. On both, when I set the camera to record directly on SD card it results in an error “Recording failed”. If I take pictures, it also ends in error ” Could not save on SD card, switching to device memory”
Miguel says
No it didn’t help. As I said and also one other person on here. The SD card was already installed and set to SD for storage. on the settings. There seems to be a problem in this area with Samsung phones.
Kristine Eiland says
How do I upload already taken photos to your sd card?
Miguel Rosas says
I have SD card installed and camera storage set to SD card. But it still doesn’t store my pics there. I have all the latest updates on my Samsung Note 8
Mitch Bartlett says
Do you have an SD card installed?
Cassidy says
In my setting, it doesn’t list location as an option, what do I do?