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Fix: Google Play Services Keep Stopping on Chromebook

Fix: Google Play Services Keep Stopping on Chromebook

September 30, 2021 by Madalina Dinita 11 Comments

If your Google Play apps and services keep stopping on Chromebook, this indicates something’s interfering with them. Sometimes, your Google Play Services may freeze and crash your laptop, forcing you to restart the device. If you’re experiencing similar issues, pursue the troubleshooting steps below.

Google Play Services Stopped Working on Chromebook

⇒ Quick Note: If your device is managed by an organization, contact your IT admin and let them know Google Play Services stopped working. Maybe the issue you’re experiencing is caused by some new settings or changes your admin has recently implemented.

Update and Restart Your Chromebook

Make sure to update your Chromebook to the latest version. Running outdated Chrome OS versions may trigger alls sorts of glitches, including Google Play-related issues. Go to Settings, select About Chrome OS and then click the Check for updates button.

update-chromeOS

After installing the latest updates, restart your computer. Wait until your Chromebook boots up and check if Google Play Services is working correctly.

Perform a Hardware Reset

Your Google Play Services problem could also be caused by temporary hardware issues. The quickest way to solve the problem is to reset your Chromebook hardware.

  1. First, you need to completely turn off your laptop.
  2. Then press the Refresh and Power keys.power-and-refresh-keys-chromebook
  3. Keep pressing the two buttons until your device starts up. Then release the Refresh key.
  4. Wait until your device boots up completely, and check if the issue persists.

Check Your Internet Connection

Make sure your Internet connection is stable. Disconnect other devices using the same network to free up more bandwidth for your Chromebook. You can also unplug your router, wait for one minute, and plug it back into the wall outlet. Or switch to a different connection and check if you notice any improvements.

Clear the App Cache

  1. Launch Chrome and type chrome://settings in the URL bar.
  2. Then go to App Settings, and select Apps.
  3. Locate the apps that you frequently use.
  4. Select an app and go to Storage.
  5. Hit the Clear cache button.
  6. Repeat these steps for all the apps that you frequently use.

Additionally, check your Chromebook storage and make sure you have enough free storage space on your device. Also, sign out of your account and log in as a guest user. Remain logged in as a guest for two or three minutes, go back to your main profile, and check if you notice any improvements.

Conclusion

If the Google Play Services stop working on your Chromebook, update and restart your device. Additionally, perform a hardware reset, and check your Internet connection. If the issue persists, clear the app cache, and free up some space on your device.

Did you manage to fix the problem with the help of this guide? Let us know in the comments below.

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Filed Under: Hardware Tagged With: Chrome OS, Chromebook

Reader Interactions

Comments

  1. N/A says

    July 21, 2022 at 2:22 am

    Literally not working at all, every time i turn my Chromebook on after it dies or something it always gives me the warning that the google play store isn’t working right. I have tried everything, clearing the cache, updating and restarting my laptop, etc. Nothing seems to work, and i do not know if it has to do with my laptop itself but it seems that other people are having the issue as well. I just need this fixed!

  2. maddie says

    July 19, 2022 at 5:19 am

    the google playstore will open for about a second and then it will either close, or offer me two options: i can either get info on it which does nothing, or i can close the app. i have uninstalled it and reinstalled it, i have disabled it and enabled it, i have turned my chromebook off then on but nothing seems to be working. please fix this.

  3. Mason Bravo says

    July 18, 2022 at 11:59 am

    BRO IT DOESNT WORK IT IS JUST MY GOOGLE PLAY STORE IT JUST KEEPS STOPPING TRY TO FIND A BETTER WAY PLS oop caps

  4. Stop says

    July 9, 2022 at 8:10 am

    I checked for updates! I cleared the storage! I cleared the cache! I even restarted my chromebook! One day I even uninstalled the Play Store! Nothing happened! I can’t even play a game that I always play on my chromebook! Why is this happening?! This chromebook is only 6 months old! Not even a year! Google help center couldn’t even help me! I want a new chromebook but I’m afraid this will happen to me again!

  5. vanessa says

    June 18, 2022 at 9:52 pm

    Ive done this hundred times and still nothing its been like this for 3 months. please fix this .

  6. ishtiaq iqbal khan says

    May 30, 2022 at 2:19 pm

    i have salution of this.i faced also this.only one salution.simply change ur internet connection then u enjoy all feachers of chroomebook.this is DNS problem.i solved via hotspot mobile data.if ur problem will be solve then plz pray for me.God bless all.

  7. Rodger Thomas says

    April 29, 2022 at 7:36 pm

    no! I have tried all the recommended fixes but no change. I even turned off all notifications but srill get the error message. This chromebook is only about 2 weeks old. wonder if I can return for a refund.

  8. Brett L says

    April 6, 2022 at 7:21 pm

    I’m getting a popup error saying Google Play services keep stopping. Im’ offered the option to close the app, but it doesn’t help. I only have my browser open so why this is happening, I cannot guess. A reboot and update didn’t help, either.

  9. jon says

    March 5, 2022 at 3:46 pm

    My chromebook could not access the Play Store apps. Play Store kept telling me I was not signed in to my Google account when I clearly was – heck, I can’t figure out how to sign OUT! But that’s another problem.

    Finally, I checked for updates to my chromebook and one was available, so I did it and restarted and then the Play Store opened right up with full access.

  10. joe says

    February 23, 2022 at 2:55 pm

    play will not open, have sent error message twice, not had a response

  11. Oliver says

    December 28, 2021 at 7:22 pm

    No cause it still doesn’t work and I have a different keyboard

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