If your Google Play apps and services keep stopping on Chromebook, this indicates something’s interfering with them. Sometimes, your Google Play Services may freeze and crash your laptop, forcing you to restart the device. If you’re experiencing similar issues, pursue the troubleshooting steps below.
Google Play Services Stopped Working on Chromebook
⇒ Quick Note: If your device is managed by an organization, contact your IT admin and let them know Google Play Services stopped working. Maybe the issue you’re experiencing is caused by some new settings or changes your admin has recently implemented.
Update and Restart Your Chromebook
Make sure to update your Chromebook to the latest version. Running outdated Chrome OS versions may trigger alls sorts of glitches, including Google Play-related issues. Go to Settings, select About Chrome OS and then click the Check for updates button.
After installing the latest updates, restart your computer. Wait until your Chromebook boots up and check if Google Play Services is working correctly.
Perform a Hardware Reset
Your Google Play Services problem could also be caused by temporary hardware issues. The quickest way to solve the problem is to reset your Chromebook hardware.
- First, you need to completely turn off your laptop.
- Then press the Refresh and Power keys.
- Keep pressing the two buttons until your device starts up. Then release the Refresh key.
- Wait until your device boots up completely, and check if the issue persists.
Check Your Internet Connection
Make sure your Internet connection is stable. Disconnect other devices using the same network to free up more bandwidth for your Chromebook. You can also unplug your router, wait for one minute, and plug it back into the wall outlet. Or switch to a different connection and check if you notice any improvements.
Clear the App Cache
- Launch Chrome and type chrome://settings in the URL bar.
- Then go to App Settings, and select Apps.
- Locate the apps that you frequently use.
- Select an app and go to Storage.
- Hit the Clear cache button.
- Repeat these steps for all the apps that you frequently use.
Additionally, check your Chromebook storage and make sure you have enough free storage space on your device. Also, sign out of your account and log in as a guest user. Remain logged in as a guest for two or three minutes, go back to your main profile, and check if you notice any improvements.
Conclusion
If the Google Play Services stop working on your Chromebook, update and restart your device. Additionally, perform a hardware reset, and check your Internet connection. If the issue persists, clear the app cache, and free up some space on your device.
Did you manage to fix the problem with the help of this guide? Let us know in the comments below.
N/A says
Literally not working at all, every time i turn my Chromebook on after it dies or something it always gives me the warning that the google play store isn’t working right. I have tried everything, clearing the cache, updating and restarting my laptop, etc. Nothing seems to work, and i do not know if it has to do with my laptop itself but it seems that other people are having the issue as well. I just need this fixed!
maddie says
the google playstore will open for about a second and then it will either close, or offer me two options: i can either get info on it which does nothing, or i can close the app. i have uninstalled it and reinstalled it, i have disabled it and enabled it, i have turned my chromebook off then on but nothing seems to be working. please fix this.
Mason Bravo says
BRO IT DOESNT WORK IT IS JUST MY GOOGLE PLAY STORE IT JUST KEEPS STOPPING TRY TO FIND A BETTER WAY PLS oop caps
Stop says
I checked for updates! I cleared the storage! I cleared the cache! I even restarted my chromebook! One day I even uninstalled the Play Store! Nothing happened! I can’t even play a game that I always play on my chromebook! Why is this happening?! This chromebook is only 6 months old! Not even a year! Google help center couldn’t even help me! I want a new chromebook but I’m afraid this will happen to me again!
vanessa says
Ive done this hundred times and still nothing its been like this for 3 months. please fix this .
ishtiaq iqbal khan says
i have salution of this.i faced also this.only one salution.simply change ur internet connection then u enjoy all feachers of chroomebook.this is DNS problem.i solved via hotspot mobile data.if ur problem will be solve then plz pray for me.God bless all.
Rodger Thomas says
no! I have tried all the recommended fixes but no change. I even turned off all notifications but srill get the error message. This chromebook is only about 2 weeks old. wonder if I can return for a refund.
Brett L says
I’m getting a popup error saying Google Play services keep stopping. Im’ offered the option to close the app, but it doesn’t help. I only have my browser open so why this is happening, I cannot guess. A reboot and update didn’t help, either.
jon says
My chromebook could not access the Play Store apps. Play Store kept telling me I was not signed in to my Google account when I clearly was – heck, I can’t figure out how to sign OUT! But that’s another problem.
Finally, I checked for updates to my chromebook and one was available, so I did it and restarted and then the Play Store opened right up with full access.
joe says
play will not open, have sent error message twice, not had a response
Oliver says
No cause it still doesn’t work and I have a different keyboard