My wife recently encountered a problem with her Nexus 5X Android where text messages were stuck. Some of them said things like:
- Couldn’t download
- Message expired or not available.
We solved this problem with these steps.
- From the Home screen, open “Settings“.
- Select “Apps“.
- Choose “Messenger“.
- Select “Storage“.
- Select “Clear Data” and “Clear Cache“.
Open “Messenger” and tap the stuck messages to attempt to download them again.