iPhone 6 Won’t Turn Off

If your Apple iPhone 6 is frozen and won’t turn off, here’s what you can try.

  • Press and hold the Sleep/Wake button on the top of the device for about 10 seconds. See if the red slider eventually appears so that you can shut it off or force quit the offending app by pressing and holding the Home button.
  • Press and hold the Sleep/Wake button and the Home button simultaneously for about 10 seconds. Hopefully, the Apple logo will appear and the iPhone 6 will finally turn off.

iPhone Reset buttons

Note: The “Sleep/Wake” button is located on the right side of the iPhone 6. It is located on the top of the iPhone 5 and lower models.

There have heard a few users report occasions where they’ve had to simply let the battery run all the way down before the device will work again. I’m afraid if the steps above don’t work, that is your last resort.


  1. Rae DeZelia says

    IPhone 6 wont connect to any apps or make any calls. will not power off. Have had it reset to factory settings and it still happens. it will work for 5 minutes than it fails again.. Other than replacing this piece of Crap is there something else I can try

  2. Seb T says

    Thankyou Thankyou Thankyou! Went to bed with Iphone switched on and working fine, woke up with Iphone turned off and unable to turn on or charge or anything! I was very close to booking a repair and driving over an hour to the nearest apple shop tomorrow morning. Sleep and Home buttons simultaneously worked for me.

  3. Melini says

    Thank you so much my iPhone6 wasn’t working. I started to freak out. Holding them simultaneously worked for me. Thank you so much.

  4. Kathy says

    When I turn off my iPhone 6 plus, it turns back on when I charge it. Why does that happen?

    Thank you.

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