If your Apple iPhone 7 is frozen and won’t turn off, here’s what you can try.
- Press and hold the Sleep/Wake button on the top of the device for about 10 seconds. See if the red slider eventually appears so that you can shut it off or force quit the offending app by pressing and holding the Home button.
- Press and hold the Sleep/Wake button and the Home button simultaneously for about 10 seconds. Hopefully, the Apple logo will appear and the iPhone 7 will finally turn off.
Note: The “Sleep/Wake” button is located on the right side of the iPhone 7 and iPhone 6. It is located on the top of the iPhone 5 and lower models.
There have heard a few users report occasions where they’ve had to simply let the battery run all the way down before the device will work again. I’m afraid if the steps above don’t work, that is your last resort.