iPhone 6 Won’t Turn Off

If your Apple iPhone 6 is frozen and won’t turn off, here’s what you can try.

  • Press and hold the Sleep/Wake button on the top of the device for about 10 seconds. See if the red slider eventually appears so that you can shut it off or force quit the offending app by pressing and holding the Home button.
  • Press and hold the Sleep/Wake button and the Home button simultaneously for about 10 seconds. Hopefully, the Apple logo will appear and the iPhone 6 will finally turn off.

iPhone Reset buttons

Note: The “Sleep/Wake” button is located on the right side of the iPhone 6. It is located on the top of the iPhone 5 and lower models.

There have heard a few users report occasions where they’ve had to simply let the battery run all the way down before the device will work again. I’m afraid if the steps above don’t work, that is your last resort.


  1. hal says

    second solution works. Held the on/off button and the home button for about 10 seconds. The apple icon came on. The phone shut off. I was able to turn it on again. And everything worked fine. I don’t know what causes this though.

  2. vasanth says

    Thanks carol.. I was soo worried about my mobile.. but finally I got a solution vit ur post now its working… thanku very much

  3. Christine Howes says

    OMG!!! I was in a state of distressed not being able to open any icons or shut it off!!!! Your simple instructions worked immediately!!!! THANKYOU! I was turning into a crazy person over this phone!!!!

  4. Kaycee says

    The first one worked for me. :DD Was so worried and can’t sleep knowing my phone is not working anymore. Thanks.

  5. hazzy says

    Wanted to text and found out all my messages went missing without me deleting them. Decided to switch if off but discovered im unable to do so. Tried to charge my iphone 6 but its not charging at all. Starts to panic a lil bit and went on to google all sorts of solution until i came across to this which it really works!! Thankyou so muchhhh!!

  6. carol sundquist says

    My iPhone 6+ was frozen and on!!!! I tried everything and was extremely frustrated until I found your solution to hold the home and on/off button simultaneously for 10 seconds. It worked the first time!!!! Thank you!!!!

  7. Kim says

    Whew!!!! Thank you so much! I was panicked and this worked so simply! I really appreciate your help.

  8. Wayne Campbell says

    Thanks a million! Sleep and Home worked for me. Same as another person above. Went to bed – alarm on phone went off. Went to snooze – nothing. somehow flashlight turned on (that’ll get you up) but could not turn light off or power off. I though I had a ‘brick’ on my hands and would need to take it in.

  9. Rae DeZelia says

    IPhone 6 wont connect to any apps or make any calls. will not power off. Have had it reset to factory settings and it still happens. it will work for 5 minutes than it fails again.. Other than replacing this piece of Crap is there something else I can try

  10. Seb T says

    Thankyou Thankyou Thankyou! Went to bed with Iphone switched on and working fine, woke up with Iphone turned off and unable to turn on or charge or anything! I was very close to booking a repair and driving over an hour to the nearest apple shop tomorrow morning. Sleep and Home buttons simultaneously worked for me.

  11. Melini says

    Thank you so much my iPhone6 wasn’t working. I started to freak out. Holding them simultaneously worked for me. Thank you so much.

  12. Kathy says

    When I turn off my iPhone 6 plus, it turns back on when I charge it. Why does that happen?

    Thank you.

Leave a Reply

Your email address will not be published. Required fields are marked *