Have you ever launched the Spotify app only to see an annoying error staring you in the face? Even though Spotify is the most popular music streaming service, it’s still going to have its problems just like any other service. The type of error you get will depend on what you’re trying to do.
But, there are always a group of errors that tend to repeat themselves. These common Spotify problems usually have a primary and beginner friendly solution. Hopefully, the following methods will help you to finally get rid of those errors so you can enjoy your music.
1. Offline Error
The offline Spotify error is one you’ll undoubtedly come across. This error is not always the user’s fault. The causes of this error can range from, streaming problems, websites problems, or log-in problems. To know if it’s you or if it’s Spotify, you can go to DownDetector where you can read about any issues that other Spotify users report. If everything is OK, you should see a green banner that says No problems at Spotify.
2. Spotify Doesn’t Play a Song
One of the things that Spotify should always be able to do is play any song. But, there are times when it can’t even do that. Try using other web services just to make sure that it’s not your Internet connection, but to cross this possibility off the list try connecting the Ethernet cable from your modem to your computer. To try and fix this problem you can:
- Turn on Airplane mode and wait for 30 seconds. Turn it off and try and play that song again.
- Move your router to a higher location and make sure that nothing is it its way
- Unplug your router for a minute and then plug it back it
- Reboot that device you’re trying to listen to Spotify on
- Try re-installing Spotify
Another reason why you can’t listen to music is that Spotify only allows up to five devices for offline listening. If you’ve added a sixth device and didn’t know the device limit, that could be why you can’t listen to your music.
3. Spotify Signs You in With the Wrong Facebook Account
If you’ve noticed that Spotify has linked the wrong Facebook account, you’ll need to go to Spotify > Settings > Social > Disconnect from Facebook > Disconnect again to confirm. Try signing in with the Facebook account you want to sync.
4. Spotify is Slow or Choppy
When music stutters, you would almost rather not listen to it at all, but there’s a way to fix this issue. First, let’s try the basic fixes such as logging out and back in again and making sure that it’s not Spotify that’s down. If you’ve tried the basics and Spotify is still stuttering, go to Settings > Compatibility > Enable hardware acceleration.
Conclusion
Spotify doesn’t usually fail, but it’s not perfect. There will be times when you will come across the issues mentioned above, but now you know how to deal with them. Did I miss a Spotify problem you come across from time to time? Let me know which one it is in the comments.
peter says
I’ve had this problem for a while on windows 10, though closing and opening my laptop usually fixes it, it sometimes persists and makes me do a full restart before it will play normally. I have followed their support people’s advice as well to no avail, tried logging out and in, and reinstalling, but nothjng seems to fix this leaving me with only temporary fixes.
Kate says
I have the same comment as John. Couldn’t find compatibility or hardware acceleration on cell phone.
John says
For the fourth issue, I’m on mobile and maybe the settings are different, but I cannot find “compatibility”.