Users of the Samsung Galaxy S8 smartphone are reporting problems when they try to use certain apps on their device. The problem happens when a user attempts install an app in the Google Play store and encounters an error occurs that says “Incompatible with your Device”. You can usually solve this issue with these steps.
This problem may have started after a change to the display settings on the device. Revert it back with these steps.
- From the Apps screen, open “Settings“.
- Select “Display“.
- Tap “Screen resolution“.
- Switch the slide to “FHD+” or “WQHD+“.
This should fix the issue. You should now be able to install and open apps that previously showed the “Incompatible with your Device” error.