Use this tutorial to solve a problem visiting websites in Safari for iOS where a message appears that says “Could not open the page, too many redirects.”.
Update – July 23, 2018 – It appears changes to Facebook is causing this issue for many users. Some users have reported that Fix 2 works for them. Otherwise, the only solution so far is to either use Chrome as your web browser or use the Facebook app.
Fix 1 – Clear Website Data
- From the Home screen, open “Settings“.
- Scroll down and select “Safari“.
- Scroll to the bottom and select “Advanced“.
- Choose “Website Data“.
- Scroll to the bottom and select “Remove All Website Data” or select “Show All Sites” > “Edit” and remove the site you are experiencing problems with.
Now when you attempt to use Safari on your iPhone or iPad again, you should no longer experience this error message.
Fix 2 – View Desktop Version
Sometimes, the mobile versions of websites cause this error. You can attempt to bypass it by requesting the desktop version of the website. Use these steps:
- From the page where you are getting the redirects error, tap and hold the circle with arrows icon
in the upper-left corner. - Select “Request Desktop Site“.
Kelly says
I was having this redirect error on Amazon. Fix 2 worked after fix 1 didn’t (on my iPad).
Terry says
Thank you. Solution 2 worked on my iPad pro
Hoping the next iOS update fixes any residual. Thank you for posting this??
LuAnn says
I only have the Safari too many redirects on one page of the PCH. I have followed all instructions, fix 2 worked but it would be real cool if I didn’t have to resort to desktop. Any suggestions?
I have cleared history and data, cleared advance websites, clicked airplane off and on, powered off the phone after each step, nothing worked but desktop solution.
Amy says
No. I don’t have FB on my iPhone and did those exact steps and the problem continues. Instead of opening up FB it’s PCH. Help!
faust says
doesn’t work with Grid.LGcypower.com – please help!
Michelle says
So I have tried all of the above fixes on my ipad and to no avail interestingly I could read daily mail website at home but couldn’t after joining the internet at a rental in Walesthe same day?
Barbara Miller says
As long as I can get on FB I don’t mind doing it this way either, but I do wish Apple would correct the problem. I just hope this way continues to work !!!
Diane says
Yep. One month for me too. If it gets me to FB I don’t care if I have to do it every time. It solved the problem….for now. I’m sure there will be a fix down the road.
Barbara Miller says
As far as I know yes you do. It’s the only way to fet to FB because when I try to open my FB mail, I still get the same response……..too many redirects. Been going on for a month now for me !!!!!!
Frogga says
Tried fix 1 but it didn’t work so tried fix 2 which worked. I have only had the problem recently when on eBay.co.uk and have been sick of the sight of the annoying ‘too many redirects’ notice. BTW, Clicking the ‘arrow wheel’ in the bar at the top is new to me and is a much quicker for me to access the classic website . I usually scroll down and click where it says CLASSIC SITE on the eBay website, I can now just prod the arrow wheel instead
Lisa Lightning says
Step one did not work. Step two did work, but I guess you have to do it every single time you want to open the link. Which is ridiculous, this only started happening very recently. Are they aware there is a problem? Is it Safari or is it Facebook? I think it’s only happened with Facebook but actually I’m not sure. I wish I could get a different default browser for my iPad. But thank you for the information, more help than Facebook or Safari could do.
Tina says
Yes, it works if I hold down the refresh symbol and choose desktop feature and I get to my facebook page, but do I now have to do that every single time to get to my facebook page?
Irma Daniels says
I tried every thing clearing data etc… nothing worked until I read about how to request desktop version. Worked like magic. ??? thank you !
Randazz says
Desktop version fixed it
Mitch Bartlett says
Carolyn, you perform the steps on your device. You don’t need a computer.
Tony says
This worked for me whilst clearing data did not:
From the page where you are getting the redirects error, tap and hold the circle with arrows icon iOS Safari circle arrow in the upper-left corner.
Select “Request Desktop Site“.
Thanks.
Carolyn ayres says
I do not have a computer so I can’t go to step2. I tried step 1. It didn’t work. So frustrating ???
Dianne says
I am not going to delete Facebook from my iPad! This is why I have ditched my iPhone for an Android – because I am sick to death of Apple’s ridiculous shenanigans. Sadly, an iPad is not so easily traded. This was never a problem before.
Craig kent says
I tried this multiple times. The error stops on the first try and I get the FB log I screen but then the error happens again. Is this Apples problem or Facebook
Lyn Hart says
Do I delete the Facebook data on the page? I’ve deleted so much and I still get the too many redirects. It’s so frustrating. Apple can’t help. I called FB and the girl wanted me to buy a gift card and give her the number and she would help. $100. A scam. Can anyone help? Thank you. Lynn
Vana says
Yes it worked like a charm.
Frances Mays says
Thank you Irwin! Yes, like magic. Holding down the refresh icon and requesting desktop site worked for me. Deleting all website data did not.
Barbara Miller says
I’m still having this same problem also. It’s going on two weeks now. I keep getting the same message that Safari cannot open the page because of too many redirects.. This is absolutely ridiculous. I can’t believe the problem can’t be fixed. I have followed every step I can find that someone has suggested on the internet, I work from the iPad Air 2. I even tried from a laptop. Get the same message !!!!!!
Tracie says
I’m still having this problem. I’m trying to log in to public WiFi at planet fitness so it’s not a website I’m trying to access. Fix 2 therefore can’t be implemented. I’ve removed all website data and that didn’t work either. I’m still getting too many redirects
Jo says
This is a good temporary fix but how do we get back to when the links worked properly? I have done the ‘Remove all web history’ step and that has not made any difference. Can anyone help?
Vicki says
That worked – thank you! The problem was not knowing to request the desktop version on the redirects screen.
Judy says
You are wonderful! Worked for me too
Diane says
Whoa!!! I tried it and it worked just like tou said it did for you! Thanks soooo much!
Diane
Irwin says
I did step two and it works! I have an iPad. I click on the Facebook link in the email from gmail. Then I get to the Facebook page on safari that says “too many redirects”. From that screen I hold down the refresh symbol and choose desktop feature and the Facebook page reappears! It’s like magic! Thanks! Those of you having trouble may not understand that you do step 2 from the “too many redirects” Facebook page.
Maryanne says
Never had the too many redirects problem with facebook before. Terrible the last two months. Follow steps to fix, nothing works. Very frustrating!
R says
This has been happening on my iPad Pro now for 2 weeks. Tried clearing website data 3 x. Still not working. It’s a pain I the @rse when you are a 1 person Business.
Jean Cruxton says
Well, at least I am not the only one having this problem.
Too many redirects for me too.
Dan Navarra says
I also have tried every suggestion with no luck! My iPad PRO continues to have this problem. I have no issues on my iPhone!
Any other suggestions from iOS support would be greatly appreciated!!
Barbara Miller says
Yes, it absolutely helped. Although it didn’t solve the problem. I’m having the same identical problem with my iPad Air, I can’t open mail leading to FB. I keep getting the same answer that Safari can’t open the page because too many redirects occurred. It’s been going on for a week. Sure hope the problem gets taken care of soon.
Mitch Bartlett says
It seems like Safari is just garbage right now. Have any of you tried to download and use Chrome?
Dennis says
I have tried all the suggested fixes on my iPad Air, IOS 11.2.6. None have worked.
Rosie Glassey says
I’m having this problem but with my online banking not Facebook – help!
Elizabeth Fidler says
Neither of these worked for me either. I don’t know if it’s Facebook, Apple, or both!! The problem started when I installed the latest Apple update. Or it could be a co-incidence.
Elaine says
I tried to remove all website data too but it came back saying to many redirects occurred.
How do I fix this, please!
Lee says
Solution for fix on rederect does not work Is there another fix to this problem I tried both .
Gloria says
When I try the fix #1, and go to advanced, the website data, nothing comes up so I cannot do the next step. Apparently I do not have a website causing this problem, or too much redirection? I can get into facebook but cannot go from email to facebook because I get the error message. I did the fix on my Mac Pro laptop hoping that would help but it didn’t. My problem is with my iPad. I can’t do fix2 because nothing comes up showing which website is causing the problem. Is the problem with safari or facebook? Hope this gets figured out soon.
Monica says
Why, if this problem is so widespread- does Facebook. To fix this issue. Who else can we turn to without having to pay for advice on what is clearly a facebook problem.
I have tried all of the suggestions, but still not working.
Wes Hawkins says
Like others none of the recommendations have fixed the problems. I can open my Facebook but not other Facebook sites. I continue to get the to many redirects warning. Nothing is working!
Margaret Jones says
As with many others I have tried all suggestions, but nothing helps.
Linda says
I didn’t want to “remove all website data” so I tried Fix 2 on my iPad Mini 4. Two clicks and done, easy-peasy, thanks!
Betsy Sea says
This has not worked for me either. I thought it was just me but I see others have same problem. Hopefully a fix is forthcoming.
Shirley S. Smith says
No. I have the same problem. Safari cannot open Facebook because too many redirects occurred. This has been going on for a week. Did everything suggested and nothing works.
Judy Key says
Tried Remove All Wesite Data and Remove Facebook from Website Data. Neither fixed the problem. I can log in to facebook but cannot go from an e-mail notification directly to a post. I get the error that there are too many redirects
Debbie knight says
Ive tried everything suggested and my iPad Pro still does not let me into facebook