If you’re running version 15.32 of Microsoft Outlook for MacOS or lower, and have upgraded to MacOS High Sierra, you will receive an error that says “You can’t use this version of the application “Microsoft Outlook” with this version of MacOS“.
You can fix this problem with these steps.
- Open Microsoft Word, Excel, or another Microsoft application.
- Select “Help” > “Check for updates“.
If you don’t see this option, or if you don’t have an option to update, download and install AutoUpdate. - Walk through the wizard to update Microsoft Applications. You will be able to upgrade Microsoft Outlook.
Once updates are complete, Microsoft Outlook will work in MacOS High Sierra.
ALICE says
Thank you so much for this information. Now I can access my contacts again. It makes sense but I didn’t think about updating another program in Outlook. TECHNIPAGES ROCKS!
Kane says
Thanks. I was completely stuck. God Bless.
Dina says
Very Helpful, Thanks a lot !! It Worked
marco says
Great ! Worked perfectly. Thanks so much !!
Sandy says
Thank you for the links-it worked!
lkbruno says
Great directions! Thank you so much for posting this! It worked perfectly:)
Mary says
Brilliant advice – worked a treat.
Thank you very much Mitch :-)
Sumit says
thanks ,it worked for me.
Sandra says
Thank you, thank you! Solved my problem. So helpful.
Simone says
Hi, thank you for the info provided. Unfortunately I follow each of the steps indicated, I go through the wizard to update Microsoft Applications (I tried with all of them) but what I am told is that there are no updates available at this time. Where am I wrong?
I also updated and restarted the whole Mac but nothing, Microsoft Outlook still doesn’t work.
Cheers
Dev says
I did update office 365 E5 word, excel and ppt and have macOS High Sierra. Didn’t get work on it
skye says
Thank you so much! You saved me so much time and effort! Please keep up this great site.
Machuene Kgomo says
Thank you, its working well
Danny says
Perfect, thanks!
Susie C says
I followed suggested steps and downloaded and installed AutoUpdate, and everything worked! Thank you so much!
Serge says
Here you can find direct package downloads:
https://support.office.com/en-us/article/release-notes-for-office-2016-for-mac-ed2da564-6d53-4542-9954-7e3209681a41?ui=en-US&rs=en-US&ad=US
Julien says
Great! Thank you very much ;) worked perfectly fine! Thumbs up!
TMel says
Great staff! Worked perfectly. Thanks very much
LuisF says
It worked!!!! in my experience, I opened word, excel and power point.. I was able to do the update from word, and basically the update window showed that all the microsoft applications required upgrade.. in the first attempt and chose all of them (like 3gbs) and it didnt work.. so i started over but in the second opportunity I only chose Outlook (like 900mb) and it worked smoothly!!!
Michel Le says
Simply BRILLIANT!!!!!!! So THANK YOU! Didn’t need to call the IT people and look stupid. lol