Turn Global Logging On or Off in Microsoft Outlook 2016

Microsoft Outlook has a logging feature that’s used to troubleshoot technical issues. It keeps a log file of email and calendar events in Outlook. Here’s how to enable or disable this feature.

Via Outlook Settings

1. Select “File” > “Options“.
   
2. Select “Advanced“.
3. Scroll down to the “Other” section and check the “Enable troubleshooting logging” option.
   

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Via Registry

1. Hold the Windows Key, and press “R” to bring up the Run window.
2. Type “regedit“, then select “OK” to open the Registry Editor.
3. Navigate to HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ 16.0 \ Outlook \ Options \ Mail
4. Look for the key “EnableLogging“and double click on it. If it doesn’t exist, create it by right-clicking the “Mail” folder and choose “New” > “DWORD (32-bit value)“
5. Set the value to one of the following:
   • 1 = enabled
   • 0 = disabled

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FAQ

Where is the Outlook log file saved?

Multiple locations:

• %temp%
• %temp\EASLogFiles
• %temp%\OlkCalLogs
• %temp%\Outlook Logging folder