• Skip to main content
  • Skip to primary sidebar

Technipages

Tutorials and fixes for smartphone, gadget, and computer problems

  • Topics
    • Android
    • Browsers
    • Gaming
    • Hardware
    • Internet
    • iPhone
    • Linux
    • macOS
    • Office
    • Reviews
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Turn Global Logging On or Off in Microsoft Outlook 2016

Turn Global Logging On or Off in Microsoft Outlook 2016

August 3, 2018 by Mitch Bartlett 4 Comments

Microsoft Outlook has a logging feature that’s used to troubleshoot technical issues. It keeps a log file of email and calendar events in Outlook. Here’s how to enable or disable this feature.

Via Outlook Settings

  1. Select “File” > “Options“.
    Outlook 2010 Options button
  2. Select “Advanced“.
  3. Scroll down to the “Other” section and check the “Enable troubleshooting logging” option.
    Outlook 2010 troubleshooting logging checkbox

Via Registry

  1. Hold the Windows Key, and press “R” to bring up the Run window.
  2. Type “regedit“, then select “OK” to open the Registry Editor.
  3. Navigate to HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ 16.0 \ Outlook \ Options \ Mail
  4. Look for the key “EnableLogging“and double click on it. If it doesn’t exist, create it by right-clicking the “Mail” folder and choose “New” > “DWORD (32-bit value)“
  5. Set the value to one of the following:
    • 1 = enabled
    • 0 = disabled

FAQ

Where is the Outlook log file saved?

Multiple locations:

  • %temp%
  • %temp\EASLogFiles
  • %temp%\OlkCalLogs
  • %temp%\Outlook Logging folder

You Might Also Like

  • Turn Mail Notification Sound On/Off in Outlook 2016
    Turn Mail Notification Sound On/Off in Outlook 2016
  • How to Turn Off "Reply to All" For Email Recipients in Outlook 2019/2016/365
    How to Turn Off "Reply to All" For Email Recipients in…
  • Turn Off AutoDiscover Redirect Warning in Outlook 2016 for macOS
    Turn Off AutoDiscover Redirect Warning in Outlook 2016 for…
  • Fix Outlook: The Time Limit for Logging on Was Reached
    Fix Outlook: The Time Limit for Logging on Was Reached
  • How to Connect Outlook 2016 to Gmail
    How to Connect Outlook 2016 to Gmail
  • How to Sync iPhone or iPad With Outlook 2016
    How to Sync iPhone or iPad With Outlook 2016

Filed Under: Office

Reader Interactions

Comments

  1. Lew Holyfield says

    May 18, 2021 at 11:48 am

    Honestly those log files are useless. The problem is that Microsoft holds the symbolpdb files in order to decipher the ETL files. So you have to send the etl to Microsoft to review.

  2. Rajesh kumar says

    January 11, 2021 at 4:26 am

    I would like to hide log event button and want to show log email button in outlook salesforce view

  3. Pat Mikulec says

    September 8, 2019 at 4:13 pm

    No help. Every time I move something from one folder to another, an item is logged in the Synchronization Error folder (popped up one day and has been filling up like crazy ever since).

  4. Ralph Perry says

    August 7, 2019 at 5:53 pm

    This page doesn’t contain enough information to be useful in diagnosing Outlook problems. For example, when I checked my %temp% folder, I found that it contained eighty-nine log files, and there was nothing apparent from the file names that indicated which were Outlook logs and which were not. It’s not reasonable to expect anyone to open eighty-nine log files and foe each file, try to discern from the log entries whether the log file was generated by Outlook, It’s not enough to simply say that Outlook log files are stored in the user’s appdata\local\temp folder. This FAQ page also needs to provide some guidance for identifying the Outlook log files in that folder..

Did this help? Let us know!

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • Google Photos: How to Remove a Memory
  • How to Open Outlook in Safe Mode: The 6 Best Methods You Must Know
  • How to Make a Drop-Down List in Excel: 2 Best Methods in 2023
  • Can You Mix RAM Brands: A Guide for RAM Mix and Match
  • Google Photos: How to Recover Erased Pictures
  • New Galaxy S23: Full Specs, Features, and More
  • How to Block Calls on Android
  • Mimecast for Outlook: Everything You Need to Know

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

You May Also Like

  • Microsoft
  • Microsoft Windows NT
  • Microsoft Windows
  • Microsoft Word
  • Microsoft Windows 95
  • Microsoft Internet Explorer
  • Best Microsoft Surface Products 2022

© Copyright 2023 Guiding Tech Media · All Rights Reserved · Privacy