• Skip to main content
  • Skip to primary sidebar

Technipages

Smart phone, gadget and computer tutorials

  • Topics
    • Android
    • Gaming
    • Hardware
    • Internet
    • iOS
    • MacOS
    • Office
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Fix Outlook 2016 Won’t Startup Because it Crashes

Fix Outlook 2016 Won’t Startup Because it Crashes

Posted on July 17, 2018 by Mitch Bartlett 5 Comments

If you have a problem with Microsoft Outlook 2016 (365) crashing when you try to start it, try the following steps.

Fix 1

  1. Visit Microsoft’s website to obtain and write down the newest “Build Number” number for Office.
  2. Hold down the Windows Key, then press “R” to bring up the Windows Run dialog box.
  3. Type the following, then press “Enter“:
    %programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=16.0.buildnumber
    where “(buildnumber)” is the build number you wrote down in step 1.
    For example, in my case, the current build was 9126.2259, so I typed the following:
    %programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=16.0.9126.2257
  4. When prompted, select the options to “Repair” Office.

Fix 2

  1. Hold down the “CTRL” key on your keyboard while opening Outlook. Hopefully, Outlook will at least open in Safe Mode.
  2. Select “File” > “Manage Add-Ins“.
  3. Now you need to disable plugins to see if they are the root of your issue. If any add-ins are enabled, select the “Disable this add-in” button.
  4. Click “Close“, then close Outlook.
  5. Restart Outlook normally. Hopefully it starts and you are problem free.

These steps have fixed Outlook a few times for me and hopefully they help you too.

You Might Also Like

  • Fix Internet Explorer Crashes at StartupFix Internet Explorer Crashes at Startup
  • Outlook 2019/365: Enable or Disable "Outlook Today" at StartupOutlook 2019/365: Enable or Disable "Outlook Today"…
  • Outlook 2016: Can't Add Words to DictionaryOutlook 2016: Can't Add Words to Dictionary
  • How to Turn Outlook 2016 Plugins On or OffHow to Turn Outlook 2016 Plugins On or Off
  • Why is "Junk" Grayed Out in Outlook 2016?Why is "Junk" Grayed Out in Outlook 2016?
  • How to Connect Outlook 2016 to GmailHow to Connect Outlook 2016 to Gmail
  • How to Connect Outlook 2019 & 2016 to YahooHow to Connect Outlook 2019 & 2016 to Yahoo
  • How to Sync iPhone or iPad With Outlook 2016How to Sync iPhone or iPad With Outlook 2016

Filed Under: Office Tagged With: Outlook 2016

Reader Interactions

Comments

  1. Jim says

    October 25, 2019 at 8:05 pm

    I solved my issue by logging into Outlook in a safe mode by pressing the CTRL Key while starting Outlook, I found out my Trash folder had over 6000 emails, so I emptied the folder, restarted outlook and everything started working like it should

  2. Elizabeth Chandler says

    October 9, 2019 at 4:48 pm

    Paul Lamb’s solution worked for me. It was a little tricky quickly getting to the email and trash but I eventually did and deleted everything. Outlook is work fine for me now. Thank you Paul.

  3. Paul Lamb says

    August 19, 2019 at 4:47 pm

    I have comcast and my 2016 Outlook crashes after it has finished synchronizing with the main server, after about 10-15 seconds.
    The cause is an email that comes into my inbox or the junk folder, the email is recognizable because although it is in English the font looks more like Cyrillic . I was initially having to rebuild my account to fix this, but I found out that if I can delete the email in my inbox and also in my trash folder before the crash then it’s fixed, if I don’t make it timing wise before the crash I just relaunch outlook and delete the email until it’s gone from both my inbox and trash folder.

  4. Mitch Bartlett says

    November 8, 2018 at 3:34 pm

    I would contact Goldmine and Hubspot. They might have an updated plugin that works.

  5. Druke says

    November 8, 2018 at 3:31 pm

    Hi Mitch,
    We are having the same problems as above. We have Goldmine and Hubspot add-ins in use. If we disable them outlook loads. but we need to use them for CRM/tracking purposes…

    Any suggestions? I’ve even reinstalled office and was still having problems with outlook even without any addins installed!

Did this help? Let us know! Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • How to Check Posts You Have Liked on Instagram
  • Google Slides: How to Print Slides with Notes
  • iPhone: Change Video Recording Resolution
  • Google Sheets: Set Cells to Same Size
  • Link to a Specific Section of Google Doc
  • How to Fix Touchscreen Not Working on iOS
  • Use an Android Phone as a PC Webcam
  • Google Docs: Add a Border

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

Follow me on Twitter, or visit my personal blog.

You May Also Like

© Copyright 2019 Technipages · All Rights Reserved · Privacy