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Outlook 2016: Enable or Disable Cached Exchange Mode

Outlook 2016: Enable or Disable Cached Exchange Mode

April 20, 2016 by Mitch Bartlett 5 Comments

Cached Exchange Mode allows Outlook to store items in your mailbox to your computer. This will make Outlook run a bit faster in most cases. You can enable or disable Cached Exchange Mode in Outlook 2016 with these steps.

  1. In Outlook, select “File” > “Account Settings” > “Account Settings“.
  2. Select the Exchange account in the list under the “E-mail” tab, then select “Change…“.
  3. Check the “Use Cached Exchange Mode” box to enable it. Uncheck it to disable it.
    Outlook Cached Exchange Mode check box

When enabled you can use the slider to select how much mail you wish to keep offline. You can also select the “More Settings…” button and choose other Cached Exchange Mode settings under the “Advanced” tab.Outlook Cached Exchange Mode more settings

Be sure to select “OK” and “Next” once you’ve made your changes on these screens.

FAQ

Why don’t I have that option in my Outlook?

Be sure you are selecting an account that is connected to Exchange.

Why is this option grayed out?

Your company IT administrators may have disabled it. Try these steps to see if it works for you.

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Filed Under: Office

Reader Interactions

Comments

  1. Jeromy Ortega says

    September 30, 2019 at 9:57 am

    No, it gave me options of things I could do but not what I need to do to fix my issue.

  2. Dale says

    November 28, 2018 at 5:25 pm

    Thanks! What a load off. That worked! Thought I had lost decades of emails!!!

  3. OCD says

    January 27, 2017 at 1:49 am

    For Office 2016 for Mac it’s seems just opposite: only cached mode is available, turning it off not an option.

  4. Elias Márcio says

    November 29, 2016 at 1:44 pm

    Following the two paths the option to disable the option is gray, and it is not possible to disable it.

  5. Chad954 says

    September 14, 2016 at 1:47 pm

    This does not apply for Office 2016 for Mac. Cached mode is not available for Mac version.

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Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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