Windows 11 comes with a built-in chat feature. The Chat from Teams is pinned to your taskbar by default. You can use it to chat with family, friends, or colleagues no matter what platform they’re using. And the best part is that they don’t even need to install Teams on their devices.
But when you click on the Chat icon, Windows 11 may sometimes throw up error code 0xc0000020 that says the app is either not designed to run on Windows or contains an error. Use the troubleshooting solutions below to get rid of this issue.
How to Fix MSTeams.exe Bad Image Error 0xc0000020
- Go to Control Panel and click on Uninstall a program.
- Then select Microsoft Teams and hit the Uninstall button.
- Restart your computer and reinstall Teams.
- Click on the Chat icon on your taskbar and check the results.
If the error persists, remove Microsoft Teams again. Then go to Program Files/Windows Applications/ Microsoft Teams and delete the Teams folder. Restart your computer, reinstall Teams, hit the Chat icon again, and check the results.
Reinstall Windows 11
If the problem persists, and you rely on Teams for work or school-related activities, reinstall the OS. Most likely, something went wrong during the upgrade process. Some files might have got corrupted, or your computer failed to install them. Reinstalling the OS should help you fix the problem.
Don’t forget to uninstall Teams before downgrading to Windows 10. To roll back to Windows 10, navigate to Settings, select Update & Security, and click on Recovery. Then click on Go Back to Windows 10 and confirm your choice.
Follow the on-screen instructions to complete the downgrade process. Restart your computer, and check if the error code 0xc0000020 persists.
To fix MSTeams.exe error status 0xc0000020, uninstall Microsoft Teams, restart your computer and reinstall the app. If the error persists, roll back to Windows 10 and reinstall Windows 11. Did you manage to solve the problem? Comment down below, and don’t forget to share this post on social media.