YouTube lets channel owners use a custom URL once they meet the eligibility requirements. For example, instead of a random code, you can add your channel’s name in the URL. The good news is that you can change the URL up to three times a year. Pretty cool, isn’t it?
Unfortunately, some users can’t get their custom URL to work. Oftentimes, the URL option won’t show up, or the platform fails to save the changes. If you’re experiencing similar issues, use the solutions listed below.
How to Fix YouTube Custom Channel URL Not Showing Up
Double-Check the Eligibility Requirements
To create a custom URL for your channel, you need at least 100 subscribers, an account that’s at least 30 days old, as well as a profile picture and banner image.
Nevertheless, Google clearly mentions they “reserve the right to change, reclaim, or remove custom URLs at any time. For example, we may reclaim a custom URL that was associated with a deleted Google account“.
Keep in mind that sometimes the option for custom URLs may appear out of nowhere two or three weeks after meeting the eligibility requirements. You just kind of have to wait until YouTube makes this option available for your channel.
Check YouTube’s Service Status
Check if there’s any ongoing technical problem with YouTube that might be preventing you from saving your custom URL. Additionally, check if other users complained about the same issue or similar problems. Wait one or two hours and try again.
Check Your Browser
Maybe there’s something about your browser that’s preventing YouTube from saving your settings. Clear your cache, disable your extensions and try again. As a quick reminder, ad-blockers are known to interfere with or even block website scripts. This may break certain YouTube functionalities, including the custom URL option. Don’t forget to check for browser updates as well. Alternatively, switch to a different browser and check if the custom URL option is available.
If the option to add a custom channel URL doesn’t show up on YouTube, check if any known issues affect the service. Disable your browser extensions and check again. Sometimes, you may need to wait up to two weeks for the custom URL option to show up on your channel. If the problem persists, contact YouTube Support. Did you find other solutions to fix this issue? Share your ideas in the comments below.