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Fix: Transcribe Option Missing or Not Working in Word

Madalina DinitaApril 26, 2021 Comments (5)
fix-transcribe-option-not-working-word

Did you know that Microsoft Word has a handy Transcribe tool that can automatically transcribe spoken words to text? The best part is that you can use the Transcribe feature to turn both audio recordings and live speaking into text.

Many people who work transcription jobs don’t really like this built-in feature fearing computers got one step closer to stealing their jobs. Well, that’s not yet the case, and you should actually think of Transcribe as a tool that can help you boost your productivity.

Well, it seems that the transcribers’ curse hit Word’s Transcribe feature after all. Many users complained the option is missing from Word while others said it randomly stops working.

Contents

  • 1 Why Is There No Transcribe Option in Word?
  • 2 How to Fix Microsoft Word Transcribe Not Working
    • 2.1 Change Your Language Settings
    • 2.2 Update Your Browser
    • 2.3 Use Incognito Mode
      • 2.3.1 Disable Your Extensions
      • 2.3.2 Clear the Cache
    • 2.4 Conclusion

Why Is There No Transcribe Option in Word?

Let’s start off by answering this frequently asked question. The Transcribe feature only works for Word online on the latest versions of Edge and Chrome.

You also need a stable Internet connection to use this feature. The only language that Transcribe currently supports is English US. This means that you cannot use this option if you’re using a different Office editing language.

This tool is not available on the desktop app, and it doesn’t work offline. Now that we’ve set things right, let see what you can do to fix this issue.

How to Fix Microsoft Word Transcribe Not Working

⇒ Quick Note: Before using any troubleshooting methods, go to the MS Office portal and check if this is a known bug. It wouldn’t be the first time Transcribe has disappeared from Word Online.

Change Your Language Settings

In order to use the Transcribe option, you need to change your Office language settings to English US. For the time being, that’s the only language the tool supports.

Log into your Microsoft 365 account and click on the cogwheel icon to go to Settings. Then select Change your language. Choose English US under Display language and save the changes.

Or click on your profile picture, select My Profile, scroll down to Language Info, and set the Display language to English US.word-online-display-language

If your organization is using a different configuration, you may need to go to Settings, select Microsoft 365 settings and then click the Settings tab. Go to Language and time zone and select English US.change language settings microsoft 365

Check your desktop app language settings to avoid any language incompatibility issues. Launch your Word app, select File, go to Options, and select Language. Go to Office display language, select English US, and then click Set as Preferred.

If the issue persists, set your browser and OS language to English US as well. To change your Windows 10 language, go to Settings, select Time and Language and then select English US under Windows display language.change windows display language

If you’re on Chrome, click on the browser menu, go to Settings, type “language” in the search bar and select English US as the language used to display the Chrome UI.chrome UI language settings

If you use Edge, go to Settings, select Languages in the left pane, and make sure the UI is set to English US.

Update Your Browser

Next on the list, make sure you’re running the latest Edge or Chrome version on your computer. Word for the Web works best on the latest versions of these two browsers.

To check for updates, click on your browser menu, go to Help and select About Google Chrome. If you’re on Edge, select Help and Feedback and then About Microsoft Edge.update edge browser version

Use Incognito Mode

Click on your browser menu and select New incognito mode (Chrome) or New InPrivate window (Edge). Check if you can use Transcribe on Word Online. If the feature is available, this may indicate something’s blocking Word’s scripts.

Disable Your Extensions

Your browser extensions might be interfering with Word’s scripts blocking the Transcribe feature. As a matter of fact, ad blockers and other privacy extensions are known to do that. Click on your browser menu, go to Extensions and manually disable all your extensions. chrome disable extensions

Clear the Cache

Additionally, click on your browser menu and select History. Click on Clear browsing data and clear your cache (Last 4 weeks). Restart your browser and check the results.

Conclusion

If the Transcribe feature is not available in Word, check if this is a known issue. Then make sure your Office, system, and browser language settings are set to English US. If the issue persists, update your browser, clear the cache and disable your extensions. Hit the comments below and let us know if this guide helped you troubleshoot the problem.

Categories: Office

Author Madalina Dinita

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in particular.

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Comments

  1. J.B. says:
    August 29, 2023 at 5:56 pm

    It. did. not.

  2. Rohullah Mayar says:
    May 10, 2023 at 12:40 pm

    No, I still have to see the error. I tried everything and all the options, but still all my attempts failed.

  3. Herb says:
    May 26, 2022 at 12:16 pm

    Why does Microsoft hire the worst software teams??? It is crazy to have to jump through all these hoops just to get an option that comes with a program we pay for. So ridiculous.

  4. William says:
    January 29, 2022 at 2:29 am

    Yes, it helped but, what a crock of garbage that you have to go through all of this to change language and settings to use transcribe on a annual paid app just to suit Microsoft poor programming… pathetic and very customer unfriendly from Microsoft.

  5. vhins says:
    November 10, 2021 at 1:26 am

    Your page is the only one who answered my questions on how to use transcribe in Microsoft 365.
    Most of the page I visited dont mention that this word feature is only available online and that browsers (chrome and edge) should be updated or must be in their latest version.

    This is really a big help learning things to make my life easier.
    Hope you have a simpler way or method on doing pivot charts and dashboards for physician performance.

    Thanks!

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My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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Last Updated on April 26, 2021 by Mitch Bartlett