• Skip to main content
  • Skip to primary sidebar

Technipages

Tutorials and fixes for smartphone, gadget, and computer problems

  • Topics
    • Android
    • Gaming
    • Hardware
    • Internet
    • iOS
    • MacOS
    • Office
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About Technipages
Fix: Signal App Error While Saving Attachment to Storage

Fix: Signal App Error While Saving Attachment to Storage

Posted on August 19, 2021 by Madalina Dinita Leave a Comment

Signal may sometimes fail to save multimedia attachments to your device’s internal storage. Sometimes, you may get a strange error that says an error occurred while saving the attachment. This error usually affects mobile devices. Let’s discuss how you can get rid of it.

What to Do If Signal Can’t Save Attachments to Storage

Ensure Signal Has Access to Storage

If Signal cannot access your Storage folder, don’t be surprised if the app can’t save attachments. Check your permission settings and ensure the app can use your Storage folder.

  1. Navigate to Settings, select Apps, and tap All Apps.
  2. Select Signal and tap Permissions.
  3. Make sure the app can access your Storage folder.

signal-app-permissions-storage

Create a Different Storage Folder

Maybe Signal is trying to save your files in a directory that doesn’t exist. Or perhaps the app can’t access the storage folder.

Go to internal storage and create a new folder. Use that folder to save the attachments that failed to save on the first attempt. For example, many users confirmed that creating a Video folder instead of Movies solved the problem. Instead of Images, use Pictures or My Pictures.

You can also launch the Gallery app and tap the plus icon to add a new album. Name it My Pictures or use whatever name you want.create-new-storage-folder-gallery-app-android

Try to save your Signal images to the new folder. Check what works for you. By the way, if you want to check the list of files and folders available on your Android phone’s internal storage, go to Settings, select Storage, and tap Other.

Check for App and OS Updates

Make sure you’re running the latest Signal and Android releases on your terminal. Running outdated app versions may trigger all sorts of glitches. The same is valid if you’re not running the latest Android version.

  1. To update Signal, launch the Play Store app, and search for Signal.
  2. Hit the Update button next to the app.update-signal-app-android
  3. Then, go to Settings, and select System.
  4. Tap System update and update Android to the latest version.

Reinstall Signal

If Signal is showing the same error message and you’re still unable to save your attachments, uninstall the app. Then restart your terminal, go back to the Play Store app and search for Signal. Tap the Install button and reinstall the app.

Well, if the problem persists even after reinstalling the app, contact Signal support for further help.

Conclusion

If Signal can’t save attachments, make sure the app has access to storage. Additionally, create a new storage folder for images and videos. Check if Signal can save the attachments to the new folder. Then check for app and OS updates. If the problem persists, reinstall Signal. Let us know which of these solutions worked for you. Comment below.

You Might Also Like

  • Outlook: "Can't Create File" Error When Opening Attachment
    Outlook: "Can't Create File" Error When Opening Attachment
  • Troubleshooting Notepad++ Not Saving
    Troubleshooting Notepad++ Not Saving
  • How to Fix LastPass Not Saving Passwords
    How to Fix LastPass Not Saving Passwords
  • Troubleshooting Powerpoint Not Saving Files
    Troubleshooting Powerpoint Not Saving Files
  • WhatsApp: Prevent Saving of Photos
    WhatsApp: Prevent Saving of Photos
  • Fix Microsoft Sudoku Not Saving Progress
    Fix Microsoft Sudoku Not Saving Progress
  • Office 365: The Filename Is Invalid When Saving
    Office 365: The Filename Is Invalid When Saving
  • Fix: Photoshop Crashing When Opening or Saving Files
    Fix: Photoshop Crashing When Opening or Saving Files
  • How to Prevent Google from Saving Voice Recordings
    How to Prevent Google from Saving Voice Recordings

Filed Under: Android Tagged With: Signal

Reader Interactions

Did this help? Let us know!

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • Windows 11: How to Fix Windows 11 Won’t Connect to a Network
  • What to Do When Firefox Won’t Load a Page
  • Chrome: How to Refresh Various Tabs Simultaneously
  • The Latest Foldable Phones – A Look At The Huawei Mate X2
  • Everything Announced at Google I/O 2022 That You Should Care About
  • How to Build the Best High-Spec PC for Your Budget
  • Google Shows Off Pixel 7 and Pixel Watch Ahead of Fall Launch
  • Windows 11: How to View Saved Passwords

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

You May Also Like

  • Attachment

© Copyright 2022 Technipages · All Rights Reserved · Privacy