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Fix Facebook Error Performing Query

Fix Facebook Error Performing Query

Posted on December 4, 2020 by Madalina Dinita 4 Comments

Facebook users may occasionally encounter the ‘Error performing query‘ error message when trying to post in groups. This error may also occur when users try to send messages to sellers on the marketplace.

How to Fix Error Performing Query on Facebook

Log Out and Restart Your Device

If this is only a temporary glitch caused by some inconsistencies in your current session, try signing out.

Log out of your Facebook account and close the browser/app.facebook log out

Then restart your device. This should flush out all the temporary files related to your current login session.

After you rebooted your device, log in to Facebook again. Hopefully, the platform will complete the query searches without any problem now.

Update the App/ Browser

Ensure you’re using the latest version of the Facebook app. If you’re accessing your account on your web browser, check if there’s a newer browser version available. Running outdated browser versions may cause all sorts of glitches.

  1. On Android or iOS, open the Play Store or App Store.
  2. Search for Facebook.
  3. Hit the Update button next to the app. update-facebook-app
  4. If there is no Update button, this indicates you’re already running the latest app version.

To update your browser, click on your browser’s menu and go to Help → About. Hit the Update button and then restart your computer.

update google chrome

 

Clear the Cache and Disable Your Extensions

Clearing your browser cache and turning off the extensions may help you fix this Facebook query error.

Keep in mind that clearing the cache will log you out of all your online accounts. Make sure you saved your passwords to prevent additional login issues after clearing the cache.

  1. Click on your browser menu and go to History.
  2. Then select Clear browsing data.
  3. Click on Clear data and then restart your device.clear browsing data chrome
  4. Next, click again on your browser menu.
  5. Navigate to Extensions (or More tools → Extensions).
  6. Disable all your extensions.disable browser extensions chromium
  7. Restart the browser and check if the error persists.

If you’re getting this error on a mobile device, clear the cache. Go to Settings, select Storage, and clean the junk files.

android storage clean up button

 

Reinstall Facebook

If nothing worked, try uninstalling the Facebook app. Long tap on the app icon and select Uninstall if you’re using the mobile version. Restart your mobile device. Then go back to the Play Store or Apple Store and reinstall it.

If nothing worked, maybe the Marketplace is down. Do check if other users have complained about the same problem recently.

Feel free to report the problem to Facebook by going to Help & Support → Report a problem.

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Filed Under: Internet Tagged With: facebook

Reader Interactions

Comments

  1. Heath Shepard says

    April 14, 2021 at 4:30 pm

    I performed all steps to no avail. Problem persists.

  2. Robert says

    April 12, 2021 at 6:26 pm

    This error is driving my nuts and facebook help is useless

  3. Patty Davis says

    April 8, 2021 at 9:12 am

    No, I have multiple parties running this week in Facebook groups and this is the ONLY one that won’t let me change the name.

  4. Donna Wilson says

    February 13, 2021 at 1:07 pm

    I tried all suggestions. I magically got one job to post. But I continuously get the Query Error –error performing query, when I hit OK, then “something went wrong” pops up. I’ve spent hours trying to get jobs posted. Please help if you can.

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