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Can’t Change Location Services Setting On iPhone, iPad or iPod Touch

Can’t Change Location Services Setting On iPhone, iPad or iPod Touch

by 31 Comments

If the “Location Services” or “Share my Location” settings on your Apple iPhone, iPad or iPod Touch seems grayed out and you cannot make changes to it, you may have accidentally set a restriction on it. Check the settings using these steps.

  1. Open “Settings“.
  2. In iOS12 and higher choose “Screen Time” > “Content Privacy & Restrictions“. In iOS 11 and lower, choose “General” > “Restrictions“.
  3. Tap “Location Services“.
  4. Make sure “Allow Changes“ is checked and “Location Services” is set to “On” (green).
    iOS Location Services Restrictions
  5. Go back out to the “Content & Privacy Restrictions” or “Restrictions” screen.
  6. Tap “Share My Location“.
  7. Ensure that “Allow Changes” is selected here as well.

Once this is set, go back to “Settings” > “Privacy” > “Location Services” setting and you should be able to make changes.

If none of these steps worked, you may want to go through the process of restoring your iOS device.

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Comments

  1. Shelley says

    I have been searching for days using different key words and no luck. The other sites were not helping me figure out why the location services would not switch to on. It was just greyed out. Finally i came across this site and was successfully able to turn on my location services…under screen time!
    Thank you thank you!!

  3. Cristina Boatwright says

    It did not help cause I got the iPhone 6s.Is there another way to do it for the iPhone 6s

  4. Okoye says

    Awesome. Just awesome. I needed this to connect my HomePod. And it’s helping. Thanks

  9. K says

    It has helped in Direct me to something but not what I was looking for. After couple steps I got stuck with having to give a password. I know I didn’t do this to my phone so how am I supposed to get the password?

  11. Mike says

    For some reason my location services is locked? It needs a passcode in order for me to get into it.

  13. Amir Yaqoob says

    Thanks, i spent almost 1 hour to know what I have done. Finally I got from this link to enable.

  14. Tania says

    Hello, im trying to turn on my location services and when i tap on content and privacy restrictions, the next page opens and if i want to tap on any of the content and privacy restrictions list a password is requested and i forgot the password. Plz can you help me solve this problem. Thank you.

  19. Jason says

    I’ve been struggling for days with the problem of my phone not knowing where I was. This fixed it! Thank you!

  20. Clint says

    Under Active Control, 5 of my devices are listed but 3 of iOS based devices are disabled. I mean I can’t toggle it.
    It says “Use a location enabled Google app on the iOS device to change the setting” for all 3 iOS based devices.
    I changed all the things about google location setting.

  27. Susan faircloth says

    I have IOS 12 and do not have
    “Screen Time” or “Content Privacy and Restrictions.”
    listed as an option. What are my other options?

  28. Trudie says

    I am trying to fix this on my sons 6s. This did not help me because for some reason I do not have an option for “Screen Time” or “Content Privacy and Restrictions.” Is there another way to solve this problem?

  31. Suzanne says

    This was very helpful. I would never have been able to determine all the “turn on” buttons to activate.

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