If the “Location Services” or “Share my Location” settings on your Apple iPhone, iPad or iPod Touch seems grayed out and you cannot make changes to it, you may have accidentally set a restriction on it. Check the settings using these steps.
- Open “Settings“.
- Tap “General“.
- In iOS12 and higher choose “Screen Time” > “Content Privacy & Restrictions” > “Content Privacy” > “Allowed Apps“. In iOS 11 and lower, choose “General” > “Restrictions“.
- Tap “Location Services“.
- Make sure “Allow Changes“ is checked and “Location Services” is set to “On” (green).
- Go back out to the “Restrictions” screen.
- Tap “Share My Location“.
- Ensure that “Allow Changes” is selected here as well.
Once this is set, go back to “Settings” > “Privacy” > “Location Services” setting and you should be able to make changes.
If none of these steps worked, you may want to go through the process of restoring your iOS device.
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