If the “Location Services” or “Share my Location” settings on your Apple iPhone, iPad or iPod Touch seems grayed out and you cannot make changes to it, you may have accidentally set a restriction on it. Check the settings using these steps.
- Open “Settings“.
- Tap “General“.
- In iOS12 and higher choose “Screen Time” > “Content Privacy & Restrictions“. In iOS 11 and lower, choose “General” > “Restrictions“.
- Tap “Location Services“.
- Make sure “Allow Changes“ is checked and “Location Services” is set to “On” (green).
- Go back out to the “Content & Privacy Restrictions” or “Restrictions” screen.
- Tap “Share My Location“.
- Ensure that “Allow Changes” is selected here as well.
Once this is set, go back to “Settings” > “Privacy” > “Location Services” setting and you should be able to make changes.
If none of these steps worked, you may want to go through the process of restoring your iOS device.
Tristan says
June 30, 2019 at 12:12 amThx u were so helpful
Susan faircloth says
June 7, 2019 at 11:21 amI have IOS 12 and do not have
“Screen Time” or “Content Privacy and Restrictions.”
listed as an option. What are my other options?
Trudie says
June 2, 2019 at 10:51 pmI am trying to fix this on my sons 6s. This did not help me because for some reason I do not have an option for “Screen Time” or “Content Privacy and Restrictions.” Is there another way to solve this problem?
Robin says
May 23, 2019 at 9:28 pmThank you! This worked just as described. Very helpful :)
Ted says
May 20, 2019 at 10:37 amJust what I needed, thanks. Apple REALLY wants your location info, don’t they?
Suzanne says
April 20, 2019 at 2:36 pmThis was very helpful. I would never have been able to determine all the “turn on” buttons to activate.