Users have complained about not being able to scan documents when the Canon Pixma MG5220 is out of ink. However, there is a way around this issue. All you have to do is reset the ink detection, and the scanner will work again.
- To reset the ink detection, simply press and hold “Stop” (button with orange circle and triangle) for 5 seconds. The Alarm should clear and the printer will allow you to scan once again.
This trick works with many Canon Pixma models including the MX340.
Adam S says
This is super helpful. Super helpful.
Thank you.
David says
thanks for this helpful tip Mitch
Hitesh says
Mitch Bartlett – Thanks for support , Problem solve
Barnegat Pollyanna says
Didn’t work for me. AAAH! This is so frustrating!
I have a Canon PIXMA printer/scanner. A piece bent where the ink cartridge goes in and it can’t read that the ink cartridge has been replaced.
Now nothing works on this pain in the butt thing! Ready to trash it.
Faizel says
Hi i got a canon mx394 but thats not working is there something els i can try
Chinny Perez says
Thanks for the tip it works
phiri says
thanks guys it worked for me
V Saxena says
Dude, HAH. I’ve stopped using my scanner for like TWO YEARS because of the ink problem. And now, finally, after two years, I can use it again. You’re DA MAN!
SooperOoser says
I read somewhere if the STOP button trick doesn’t work for your model, try holding down the POWER button for 5 seconds or more instead. I hope it helps.
Jaroslav VYdra says
Thanks for your pages! I have a Canon MG6250 printer/scanner, and want to use it as a scanner only, since I do not have all the ink cartridges. But your hint for mg5220 does not work, the scanner says error U043 “Can’t recognise ink cartridge…”.
Is there some way to use the Canon 6250 as a scanner only?
Thank you for your help.
Shamshuddin says
Thanks a lot, It worked on MG2470 printer, although there was no beep sound after a long press of stop button. was trying for so long…