I recently upgraded to Microsoft Windows 10 and found that iTunes no longer detected my iPod Touch or iPhone. Here’s how I fixed it.
- Ensure the latest version of iTunes is installed.
- Open “Control Panel“.
- Select “Hardware and Sound“.
- Select “Devices and Printers“.
- Your iPhone or iPod should be displayed in the “Unspecified” section. Right-click it and select “Properties“.
Note: If you don’t see your device listed here, ensure you have selected to trust the PC on the device and you are using a supported cable. 
Select the “Hardware” tab, then click the “Properties” button.
From the “General” tab, select the “Change settings” button.
Select the “Driver” tab, then select “Update Driver“.
Choose “Browse my computer for driver software“.
Select “Browse…” then navigate to “C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers“. If you don’t have this folder, check in “C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers“.
Click “Next” > “Close“.
Your Apple device should now be detected successfully within iTunes.
FAQ
Why don’t I have the “Drivers” folder?
It is possible your installation of iTunes didn’t include it. Uninstall and reinstall iTunes and the folder should be re-created.
Perfect fix. Thanks as this saved me a lot of time trying to correct the problem.
Thank You so much. I guess Apple just doesn’t care if it works with WIN10.
Your are a kind person for posting this.
Fantastic detailed instructions. Thank you so much.
THANK YOU!!!!! This worked and was way less crazy than some suggestions I was reading on other sites.
My lap top automatically updated to windows 10 and I cannot access my iphone files since. How can I resolve this
WOW, Finally got the correct solution.
Great. that worked! frustrating as it was, this really helped!
WOW – that worked.. after all night reading tons of useless tips finally!!!! seriously!
Thanks so much that worked! And easier instructions than on the Apple site itself.
happy for everyone…
any advice with someone with a Mac computer?
Dear sir.
Thank you very much for your help. In all the times I’ve sought online help yours was the most helpful and easiest to understand. Step by step process with images solved my problem imminently. . Outstanding!