How to Reset iPod Nano

How to reset iPod Nano if it is not responding or frozen.

Hold down the Center and Menu buttons simultaneously. The screen will start to melt away. Then you will see the Apple appear on the screen. The iPod has been reset successfully.

Music files should still be saved, but some customized settings may be lost.

If that doesn’t fix your problem, try a hard reset by holding down Menu and Play/Pause simultaneously for about 10 seconds. A hard reset will clean all data off the unit.

Other resources:
iPod troubleshooting basics and service FAQ


  1. Sue Macomber says

    It seems as though my Ipod Nano has frozen. It was working and quit and screen stays black. I’ve tried charging it to make sure the battery wasn’t low but it’s not doing nothing. I haven’t tried the resetting option which I’ve just learned by checking out this site and googling Nano Troubleshooting. Do you have any suggestions? Should I definitely try resetting?
    Thank you. Sue

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