• Skip to main content
  • Skip to primary sidebar

Technipages

Smart phone, gadget and computer tutorials

  • Topics
    • Android
    • Gaming
    • Hardware
    • Internet
    • iOS
    • MacOS
    • Office
    • Software
    • Windows
    • Definitions
  • Product Reviews
  • Downloads
  • About
Troubleshooting Disney+ Error Code 31

Troubleshooting Disney+ Error Code 31

Posted on March 20, 2021 by Madalina Dinita Leave a Comment

If you’re getting the annoying error code 31 when trying to stream your favorite DisneyPlus movies, you’ve come to the right place. In this guide, we’ll take a closer look at the root cause of this error. Once the cause is identified, the problem is half solved.

How to Fix Disney Plus Error 31

Enable Location Services

Error code 31 indicates that Disney+ could not verify your current location. Enable the location services on your mobile device. Then, go to Settings, select Privacy, tap Location services and ensure the app is allowed to access your location.

location services allowed android

If you’re on Android, select the High Accuracy mode so that your device can detect your location more accurately. Your mobile device will use your GPS, wireless network, and cellular network to pinpoint your exact location.

Disable Your VPN

If you’re using a VPN app, disable it and check if error 31 is gone. Disney Plus is a geo-restricted service which means you can’t access the platform from anywhere in the world. That’s why many users rely on a VPN to fake their current location and connect to a server located in one of the countries where Disney+ is available.

Once Disney Plus suspects or detects an issue with your current location, it will prevent you from accessing the platform. So, if you’re located in a region where Disney+ is available, there’s no point in using a VPN. Disable your VPN, and you should be able to connect.

Connect to a Different VPN Server

On the other hand, if you’re located in a region where Disney+ is not available and uses a VPN to access the service, switch to a different server. The platform reserves the right to block specific IP addresses if they look suspicious. Maybe your current VPN is not doing such a good job at hiding your real location after all.

Alternatively, upgrade to a paid VPN plan or use a different VPN service. Many of them let you use the service for free for a limited period of time. Or install a browser that comes equipped with a built-in VPN, such as Opera.

Additional Solutions

If the error persists, update your OS, restart your device and check the results. Make sure no other apps are running in the background while streaming video content from Disney Plus.

Conclusion

Error code 31 usually indicates Disney Plus could not verify your location. Make sure to enable the location services on your mobile device. If you’re located in a region where Disney Plus is available, disable your VPN. However, if you use a VPN to access Disney+, switch to a different server location or use a different VPN. Let us know which solution worked for you. Join the conversation in the comments below.

You Might Also Like

  • Troubleshooting Zoom Error Code 3113
    Troubleshooting Zoom Error Code 3113
  • Troubleshooting Microsoft Teams Error Code caa30194
    Troubleshooting Microsoft Teams Error Code caa30194
  • Fix Audacity Error Code 9999: Unanticipated Host Error
    Fix Audacity Error Code 9999: Unanticipated Host Error
  • How to Fix Zoom Error Code 614
    How to Fix Zoom Error Code 614
  • OneNote Error Code 0xE00001AE - Fix
    OneNote Error Code 0xE00001AE - Fix
  • How to Fix LastPass Error Code 1603
    How to Fix LastPass Error Code 1603
  • Troubleshooting Netflix Error T1-H1
    Troubleshooting Netflix Error T1-H1
  • How to Troubleshoot Office 365 Error Code 0x426-0x0
    How to Troubleshoot Office 365 Error Code 0x426-0x0
  • Fix GeForce Experience Error Code 0x0003
    Fix GeForce Experience Error Code 0x0003

Filed Under: Internet Tagged With: Troubleshooting

Reader Interactions

Did this help? Let us know! Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Recent Posts

  • Bitwarden: How to Manually Autofill a Login Form
  • Bitwarden: How to Copy the Username and Password of an Entry
  • Bitwarden: How to Open the URL Associated with an Entry
  • How to Increase the Size of Text on Any Website on iPad
  • Chrome: How to Fix Can’t Scroll Using Scrollbars
  • Samsung Galaxy S 21 Plus: How to Check How Much Memory Is Left
  • Google Photos: How to Export Your Albums
  • Bitwarden: How to Deauthorize All Sessions

Who’s Behind Technipages?

Baby and Daddy My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

Follow me on Twitter, or visit my personal blog.

You May Also Like

© Copyright 2021 Technipages · All Rights Reserved · Privacy