Option 1o learn how to soft or hard reset the Amazon Kindle Fire if are experiencing problems with the device. Just follow these steps.
Hard Reset>A hard reset will reset your Kindle Fire back to factory default settings and clear all data from the memory of the device. Ensure your Kindle Fire has at least a 30% battery charge level before performing these steps.
3rd – 7th Generation Models>Option 1
Go to “Settings” > “Device Options” > “Reset to Factory Defaults” > “Reset”